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  • 315. Re: Poor Bluetooth reception and jerky mouse
    needtoknowaboutmacs Level 1 Level 1 (0 points)

    Hey,

         I was experiencing problems with my Magic mouse and Keyboard on my 2011 15" macbook pro. After worrying about hardware issues, and researching kernal issues and these things It occured to me that my woes had started about the same time as I had a new WiFi router. Turning airport off cured my ills, after that I just changed the channel on my router. worked fine.

  • 316. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    Maybe two different issues - my MacPro isn't fitted with WiFi

  • 317. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    Think i've fixed it - we'll see! - EXTERNAL ANTENNA

     

    Back using wireless keyboard, trackpad and magic mouse. (with MacPro 1.1)

     

    I never had any connectivity issues with the keyboard - the trackpad was eratic, and the mouse unuseable.

     

    Now all seems OK

     

    What I did :-

     

    First, the easy one remove the battery cover on the magic mouse - massive improvement, but not great and not good enough.

     

    Next was a "rigged" BT antenna - acheived by taking an old BT/airport ext socket assembly from a G5.

    - Remember - they USED to have external antenna sockets for both Airport and BT!

     

    Then I plugged the BT plug from the assy into the BT card, removed an extension slot cover and ran the wire thru the opening.

    Taped the small assy to the top of the rear handle, after adding isulation to the small cct board. Another huge improvement - but could be better.

    Well, that socket assembly had a wire for airport too. I noticed the plug for the airport connection seemed like it should fit the socket of the BT - it does - well enough, and well enough to form a loop.

     

    AND my mouse is now working very well indeed. - I'm not cursing every 10 seconds, which is good for the family too.

     

    All the above won't mean much unless youv'e gutted a G5 - BUT what it proves beyond doubt for me is the MacPro has to have an external antenna to work with MagicMouse.

    The design of BOTH devices is very poor for BT signal to pass thru.

     

    I found this "how to" on adding an external antenna to an '09 MP the wire just needs to be longer for an older unit such as mine.   Mac Pro 2009 Bluetooth Fix « Nobblynoel's Blog   which I think has already been posted here?

     

    I don't think Apple pay much attention to these forums unless you use a trigger word or two.

     

    Seems to me the simple fix would be offer a kit (for FREE!!) with an external antenna that would fit in an expansion slot.

    Wouldn't break the bank now would it - keep a lot of Apple fans - fans of Apple too, - Mr CEO (don't remember the name sorry!)

    I may do that install of an antenna to look "proper" but then if it's working now?..... maybe not!

     

    Complacency has been the downfall of many an empire..... #1 for a day or longer? Mr. CEO

  • 318. Re: Poor Bluetooth reception and jerky mouse
    Eisinga Level 1 Level 1 (0 points)

    My Mac Pro is the MacPro 1,1, Dual-Core Intel Xeon and from 2008 or 2009. I do not know the year, since I got the Mac Pro from my son when he had to 'upgrade'. It does not have Bluetooth built in, but my wireless mouse works perfectly with the tiny USB dongle supplied by Logitech in one package with the wireless mouse. I plug the dongle into one of the (wired) keyboard USB ports. It is the Logitech M505. This wireless mouse works completely like the Magic Mouse. And on a different note: the DBT-120 is no longer sold in Canada or the US and for that reason I have ordered the Iogear 421 dongle, since I want to use a trackpad, to alleviate the troubles with my thumb from too much mousing. The mouse-dongle does not work for the trackpad.

  • 319. Re: Poor Bluetooth reception and jerky mouse
    Armando Diaz Level 2 Level 2 (165 points)

    I just purchased the Magic Mouse for use with my Dual 2Ghz G5(PPC) running OS 10.5.8. Also have the wireless Keyboard which works flawlessly. The mouse is another story. Same issues as everyone else. I have the internal BT adapter and the external antenna. I see there is a Extender available for the BT antenna. Anyone have luck with it? It extends the length about 30". Thanks!

  • 320. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    External Antenna does the trick - 10 days now and from my "bodge" fix above still without problems.

     

    Magic Mouse is now all I expected from all the rave reviews.

     

    Bare in mind, I now have a wire sticking out the back of a £1500 computor, to make it work.

     

    APPLE - one of you must surely be looking at this thread???

     

    THE MAC PRO NEEDS AN EXTERNAL ANTENNA FOR BT to work with magic mouse at all and also for other BT peripherals to work correctly.

     

    WHY ARE YOU IGNORING THE PROBLEM????

     

    I have 1920's technology FIXING 2010 issue!!

  • 321. Re: Poor Bluetooth reception and jerky mouse
    Eisinga Level 1 Level 1 (0 points)

    I do not understand why things have to be so difficult. The Logitech Magic Mouse from Logitech, with in the same package the Bluetooth dongle that can be plugged into a USB port of the computer tower itself or on the (wired) keyboard (as I have done), works like a charm on my Mac Pro of which the details are: Processor 2 x 2.66 GHz Dual-Core Intel Xeon, running Snow Leopard version 10.6.8 No antennas or anything else needed. This same dongle does however not work for the Trackpad, that now works with the IOGEAR GBU421, plugged into a USB port on the computer tower itself, although the computer does not really 'recognize it' and after several hours of sleep it doesn't 'wake up', until I go to Apple System Preferences and click "set up trackpad". Although the computer does not 'see' the trackpad it still works fine. I may still install a Bluetooth card in the computer.

  • 322. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    @Eisinga

     

    Sounds like your workaround solution is a little more complex than mine!!

     

    With my bodged external antenna (wire out the back if you will) everything is working perfectly, keyboard, trackpad and magic mouse, no issues with tracking sleep or anything else.

     

    I think my point is (along with many others) is that Apple should address this issue as it is fixable!

    further why should you, I or anyone have to work around at all, with 3rd party accessories or bodged antennas?

     

    This is a top of the range computer, with price to match.

     

    I have yet to see an Apple tech appear on this thread - WHY?

     

    Maybe when sales start to drop and they are no longer #1 company, they will wake up, and FIX it!!

     

    Its the industry standard Pro Apps that are keeping (macpro) sales going, although I can't imagine how a computer lying on its side in a fancy FCP edit room goes down - although I can imagine some of the jokes

    (its in this thread somewhere).

     

    The problem only showed itself when I upgraded from BT mighty mouse to magic mouse.

     

    Somebody else mentioned the Faraday cage design of both MacPro and Magic mouse being not too clever - well that's exactly the problem - putting an antenna inside something "designed" to stop signals passing thru.

     

    Why on earth did Apple not include the G5 external antenna on the mac pro? The "problem" was obviously known then - the case is near enough identical!

  • 323. Re: Poor Bluetooth reception and jerky mouse
    Lee Kabilyo Level 1 Level 1 (0 points)

    After recently getting a used MacPro (1,1) and moving up from a 24" iMac I was incredibly frustrated by the fact that I could not use the Magic Mouse I have come to love!

     

    I think Apple really dropped the ball in their design by not having the BT antenna outside the case or at least more accessible to the bluetooth keyboards or mice. I mean who put that gargantuan unit on their desk??

     

    But I digress... after reading all the solutions and suggestion, I opted not to open the case and mess around with the antenna. Instead I went online and found a relatively inexpensive USB Bluetooth adapter.

     

    Just got back from the store, plugged it in to the back of my 27" ACD and voila! Magic Mouse is back in business!!

     

    Here is the unit I just bought that works like a charm:

    http://tinyurl.com/6usbo6y

     

    You might be able to find it on Amazon or somewhere else locally cheaper. I just wanted it right away (I'm like that) and the local Staples had it in stock (last one BTW).

     

    Anyway I hope this helps someone else out who's been as frustrated as I have been.

  • 324. Re: Poor Bluetooth reception and jerky mouse
    Eisinga Level 1 Level 1 (0 points)

    Using your website address for access to info re the bluetooth adapter that you purchased, in Canada, I was not successful. Redirected to the Canadian Staples website they prove not to have the adapter you mentioned but they do have the Iogear GBU421 bluetooth to usb adapter and that is the one I use for the trackpad. For the magic mouse, that I do not use anymore since I prefer the trackpad as faster and more sensitive and less hard on my hand, I use the logitech bluetooth-usb dongle, which works fine.

    See the discussions re trackpad.

     

    Eisinga

  • 325. Re: Poor Bluetooth reception and jerky mouse
    CA Mac Convert Level 1 Level 1 (0 points)

    I just purchased from Apple a reconditioned Mac Pro Mid 2010 8-Core.  When it was first set up, the CPU was directly next to the mouse, and it worked very well.  Now, the mouse is about eight feet from the box, and two or three feet above it, with the front of the computer pointing toward the mouse.  And I'm experiencing the jerkiness and other issues reported here.  I really don't want to rewire anything under the hood - upgrading the memory and installing a second hard drive is as much of a challenge as I can handle.

     

    One of the more recent responses, Lee Kabilyo, suggests the Targus USB Bluetooth Adapter.  I assume this is to get the Bluetooth antenna outside the unit, since it's evidently a signal issue?  In my case, it would allow me to plug a USB dongle into the front of the computer, where it would be line-of-sight to the mouse, more or less.

     

    Can anyone clarify whether this would be helpful or advisable in my case?  Or otherwise point me toward another solution which doesn't require messing with the innards of my unit while still on warranty?

  • 326. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    Just FYI - try removing the battery cover off the (I assume) Magic Mouse, the mouse works fine without it, batteries don't fall out etc.

    - it improved the situation for me - not enough, but It may help enough depending on your set up.

     

    You are right what is needed is an external antenna - doesn't seem to matter how that's achieved - however some BT dongles are more compatible than others, I think earlier in this VERY lengthy thread it mentions the better ones to use.

    The main issue is waking from sleep - leaving an old wired mouse plugged in would cure that... not the greatest panacea for such "up market" kit - but this issue does require some creative thinking (as Apple won't help)

     

    It's amazing such a MAJOR issue has been left unaddressed by Apple, their staff are all over these forums!

     

    EXTERNAL ANTENNA APPLE PLEASE!!

     

    Now here's another idea - IF you are under Apple Care and you are "unable" to bring your MacPro to an Apple Store, I believe they should come to you to fix it!! .... worth a try?

  • 327. Re: Poor Bluetooth reception and jerky mouse
    Lee Kabilyo Level 1 Level 1 (0 points)

    Dear CA Mac Convert,

     

    First off, welcome to the fold!

     

    I plugged the bluetooth dongle that I mentioned into one of the USB plugs on the back of my Apple Cinema Display. It winds up being only a foot or so from my mouse, and still a few feet from the Mac Pro but it seems to be doing the trick just fine. I have not had any issues since I installed it. And yes, Apple should definitely have taken this issue into account and offer an external antenna solution. But we all know how that goes...

     

    Good luck and I hope it works for you as well.

     

    Lee

  • 328. Re: Poor Bluetooth reception and jerky mouse
    CA Mac Convert Level 1 Level 1 (0 points)

    Thanks for the responses, and for the Apple welcome, Lee.  I owned the first issue of the IBM PC with two 5 1/2" floppy drives, and have been on DOS/Windows since, unhappily.  After squeezing 10 years of use out of my Adobe Creative Suite, and tiring of routine crashes, I finally - happily - own a Mac Pro, after a year of happy iPad2 ownership. 

     

    I ordered an Iogear USB 2.1 Bluetooth Micro Adapter (GBU421) for $14.25 from Amazon, which I plan to plug into my wired Apple keyboard, and hopefully that will solve the magic mouse issue.  With a full year left on warranty, I don't want to mess with the bluetooth wiring, so I hope the dongle does the trick.  There seemed to be some issue as to whether the dongle had to use a USB port on the back of the computer, but a couple of posters said they had success plugging it into the Apple wired keyboard USB plug, and that certainly would place it much, much closer to the mouse.

     

    A further question: I've ordered a Magic Trackpad, which of course is also wireless.  Can I assume it has the same issues with sluggish behavior when it's outside of close, close proximity to the back of the computer?

     

    Thanks again for all the helpful info here, and throughout these threads.

  • 329. Re: Poor Bluetooth reception and jerky mouse
    Graham Bailey Level 1 Level 1 (0 points)

    Yup same with the Trackpad.

     

    Your plan seems good - and with a wired keyboard, no issues waking from sleep, which may be better that way, Magic Mouse very sensitive - drop keys on desk Mac wakes up. or maybe it's the noise...

     

    Graham

     

    other half works for Big Blue and uses a Mac...

    ps what is dos? - Siri doesn't seem to know...