5 Replies Latest reply: Mar 5, 2012 12:50 AM by afsawaf
afsawaf Level 1 Level 1 (5 points)

I have just downloaded MobileMeiDisk from the AppStore, yesterday; however, whenever I try to login, I get the following error message "Unable to connect" -

"the account doesn't exist or currently unavailable"

 

Any help is appreciated?!


iPhone 4S, iOS 5.0.1, MobileMe iDisk Software
  • 1. Re: Mobile Me iDisk login problem
    KiltedTim Level 8 Level 8 (37,810 points)

    iDisk is part of MobileMe. It is not part of iCloud. If you've converted to iCloud, it no longer exists for you.

  • 2. Re: Mobile Me iDisk login problem
    randers4 Level 9 Level 9 (57,240 points)

    MobileMe users can still use iDisk through June 30th, even after converting to iCloud.

  • 3. Re: Mobile Me iDisk login problem
    afsawaf Level 1 Level 1 (5 points)

    Thanks for your trials for help.

     

    It is worth mentioning that I already use my AppleID to login to the iCloud, and I have another e-mail @me.com,

    which I expect means that I have another MobileMe account.

     

    About converting to the cloud, I can't recall I have done something explicitly for the conversion you mean, if I got your point correctly?

     

    Whatever, what concers me is that when I try any of those accounts I still cannot login to the iDisk application on my iphone device

  • 4. Re: Mobile Me iDisk login problem
    randers4 Level 9 Level 9 (57,240 points)

    Don't know the answer, you might try deleting the iDisk app from your phone and reinstalling it.  If the problem persists you might want to post your question over in the MobileMe forums: https://discussions.apple.com/community/mobileme.  I just tried loggin into iDisk on my iPhone and didn't have any problems so it should be working for you.

  • 5. Re: Mobile Me iDisk login problem
    afsawaf Level 1 Level 1 (5 points)

    Thanks a lot for all who tried to help.

    I solved it by just deleting the iDisk app and I didn't install it again!!!

     

    I figured out that the file sharing through iDisk would be discontinued in June 2012, anyway, so why all this effort.

     

     

    Thanks