Skip navigation

what are normal business hours for support?

2977 Views 6 Replies Latest reply: Jun 17, 2012 3:58 AM by Will B 341 RSS
AppleJason Level 1 Level 1 (10 points)
Currently Being Moderated
Mar 3, 2012 6:21 AM

What are normal business hours for Apple Support in the Hong Kong region?

 

The support page at:

http://www.apple.com/hk/en/support/iphone/contact/

 

and the phone number, when called, do not specify normal business hours.  In fact, the phone number, when called, only says "call back during normal business hours".  

 

 

Please... are they open on Sunday, Saturday, 8pm, 7pm, ????????

iMac, Mac OS X (10.6.8), i5 with Thunderbolt
  • kb1951 Level 4 Level 4 (3,795 points)
    Currently Being Moderated
    Mar 3, 2012 7:21 AM (in response to AppleJason)

    I would say that for most businesses, normal hours would be 8 AM to 5 PM Monday to Friday. I would try calling during those hours.

  • flogger12345 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Mar 3, 2012 7:32 AM (in response to kb1951)

    Sounds about right. Yes. Try calling on weekends too, just to be sure. /___sbsstatic___/migration-images/177/17746626-1.gif

  • kb1951 Level 4 Level 4 (3,795 points)
    Currently Being Moderated
    Mar 3, 2012 7:42 AM (in response to AppleJason)

    If you called them on Saturday or Sunday between 8 AM and 5 PM and did not get an answer, I would assume they are closed. I am just trying to offer suggestions based on the businesses that I work with. As I said, most are only open Monday to Friday from 8 to 5. You may have to call during those hours to get in touch with someone to see if they offer evening or weekend appointments.

  • Will B 341 Calculating status...
    Currently Being Moderated
    Jun 17, 2012 3:58 AM (in response to AppleJason)

    Deep breaths AppleJason. It's going to be okay. Alright, with a website name like macrumors.com, I guess it is just that, a rumor. But somebody emphatically, without disclaimers like "I think" or "I guess", stated, "Applecare is open M-F 6am -8pm  Applecare is also open Sat-Sun 6am-6pm" Now it's a California based company so I'm guessing, yes guessing, that's west coast time.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.