KerrBr

Q: Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

How can I change the (wrong) Apple ID from the password prompting dialogue when I am already signed in Apple Store with my own ID?

More details of my problem:
When I try the Apps' Update-All option in my iPod 4, the password dialogue prompts me with my girlfriend's Apple ID; YET, I AM signed in the Apple Store with MY own Apple ID.
I have already verified my ID under Settings/Store. I have also signed out, signing back in with my Apple ID, just in case. No problems there, for I DO sign in with my own ID ok. The problem is just the prompt dialogue for password, when I try to use the 'Update All' feature it prompts me for password with her ID, not mine.
If I go back to Apps and choose the Categories (or Top25) menu, at the bottom of the page, it shows me signed in (my Apple ID). If I try to update one Apps it will do ok. But if I try to Update All it will prompt me for password using her ID, waiting for me to type in HER password. I cannot change the Apple ID on that dialogue (static). If I use my password, it will return the "wrong password" dialogue.

How can I change the prompt for the Update All? What is going on here that I AM signed in but my iPod prompts me with her ID. My iPod is registered under my Apple ID. I have already tried the Hard reset by pressing Home and Power buttons simultaneously, to no avail. I am also using my own network to go Online. I am also with the latest OS in my iPod and my Mac's iTunes.
Thank you!
PS This problem is not occurring in my iPhone 4 (same account) nor my Macs.

iMac, MacBook, iPhone 4, iPod touch 4, Mac OS X (10.6.5), intel core 2 duo

Posted on Mar 19, 2011 11:52 AM

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Q: Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

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  • by deke4mama,

    deke4mama deke4mama Mar 5, 2012 7:16 PM in response to dion1701
    Level 1 (5 points)
    Mar 5, 2012 7:16 PM in response to dion1701

    Dion I feel your pain. This is easy to do and I did it myself. Apple makes this so absurdly complicated it is like using Microsoft products in 1999.  It is THAT bad. Too bad Jobs isn't around to scream at the guys who came up with this.

     

    Okay. enough ranting. After I did the same thing (though no gift card to lose), I called Apple. It was the only way. Later I took that second account and changed my name to DELETE DELETE and put in a bogus email address so I will NEVER use it again.

     

    Today I simply changed my email address (which of course changes my Apple ID) and I have to waste my night fishing around here to change my ID on my iPhone, iPad and iTunes on my Mac. Why???

  • by blackjack.,

    blackjack. blackjack. Mar 8, 2012 3:16 AM in response to KerrBr
    Level 1 (0 points)
    Mar 8, 2012 3:16 AM in response to KerrBr

    I had problem with same thing after restoring my iphone4S, when I try to update apps afterwards it gives me my wife's apple ID. So this is what you do...Click on Apps store, then on top menu click on "Purchased", find the apps that doesn't belongs to you & delete the icons from the home screen. Somehow after I sync iPhone to PC during restore, my wife's apps got mixed up with mine. After you delete the apps that doesn't belongs to you, you'll have your own Apple ID back for updates & purchases.

    Hope this help everyone as well.

  • by kiddconley,

    kiddconley kiddconley Mar 15, 2012 8:13 AM in response to Hageshiistorm
    Level 1 (0 points)
    Mar 15, 2012 8:13 AM in response to Hageshiistorm

    I was about to make a trip to the phone store.. Thank you Hageshiistorm!  You're a genius.  Worked like a charm.

  • by cfgeog,

    cfgeog cfgeog Apr 3, 2012 7:32 PM in response to marieofromania
    Level 1 (0 points)
    Apr 3, 2012 7:32 PM in response to marieofromania

    I have tried all of these so-called fixed--settings, AppleID, EVERYTHING. Does not fix the AppleID wrong email on the iPhone at all. Nothing works. Apple *****!!!!!

  • by blackjack.,

    blackjack. blackjack. Apr 4, 2012 12:58 AM in response to cfgeog
    Level 1 (0 points)
    Apr 4, 2012 12:58 AM in response to cfgeog

    Try this....check the apps icon on your home menu & delete any apps icon doesn't belong to you. To delete them press on the icon for few seconds until they wiggle then hit the X button on top left of icon, after you delete them next time when you update or purchase apps it will give your correct Apple ID. Also to get your apps back, just go to apps store hit update then purchase on top & select apps to restore.

    Hope this helps....

  • by Jessica.Tonti,

    Jessica.Tonti Jessica.Tonti Apr 7, 2012 1:41 AM in response to rmavery
    Level 1 (0 points)
    Apr 7, 2012 1:41 AM in response to rmavery

    this is exactly what i was looking for! thank you !

  • by kristelah may,

    kristelah may kristelah may Apr 14, 2012 2:26 AM in response to cfgeog
    Level 1 (0 points)
    Apr 14, 2012 2:26 AM in response to cfgeog

    When you press update button on your ipod and it doesn't give you the right id just press the home button and the given id will change. Just keep on pressing the home button until your ID appears. Hope this helps. :)

  • by janisfromcincy,

    janisfromcincy janisfromcincy Apr 14, 2012 8:35 AM in response to KerrBr
    Level 1 (0 points)
    Apr 14, 2012 8:35 AM in response to KerrBr

    I have a similar problem:

     

    I have 2 Apple ID accounts as Apple required a new ID for iCloud.  My original Apple ID is the default for the App Store downloads and I want to switch the Ap Store to my new Apple ID.  I have a Mac Book, Ipad2 and Iphone need to convert all to the new account.

     

    Any ideas??

  • by Yanniberg,

    Yanniberg Yanniberg Apr 16, 2012 6:26 AM in response to KerrBr
    Level 1 (0 points)
    Apr 16, 2012 6:26 AM in response to KerrBr

    I had an issue like that. . . always had to do one by one, then realized my memory was almost capped. after I deleted a ton of pix, and unused apps, Next time I updated all, boom. . . no problem. however now it'll tell me when I'm almost outta space, it didn't notify me at the time.

  • by BooDog2003,

    BooDog2003 BooDog2003 Apr 16, 2012 7:58 PM in response to blackjack.
    Level 1 (0 points)
    Apr 16, 2012 7:58 PM in response to blackjack.

    That only works if you're updating an app downloaded/purchased.  In my case, the problem is with iBooks -- which I can't uninstall.

  • by zbradley,

    zbradley zbradley Apr 19, 2012 4:18 PM in response to KerrBr
    Level 1 (0 points)
    Apr 19, 2012 4:18 PM in response to KerrBr

    Ok, this has a few steps but, if you follow them it will work. At some point and time, an app was downloaded to you phone through a glitch in iTunes that did not belong to you. First, with your device, open up your APP Store icon and access updates. Now,  open each app that requires an update separately, until you see the pop up screen that has the incorrect user ID. This is the app that you need to delete from your device. Once you have deleted the app, make sure you sync your device with the correct iTunes account on your computer. Now, you can go into the phone and update all, assuming that you have deleted all apps that do not belong to you!

     

    Remember, to check your device settings in the following folder locations to see that your proper user ID shows. Go into your iCloud folder as well as your Store Folder and make sure both locations show the correct user ID.

     

    Even completing a master reset will not correct the issue, if your iTunes account has this same app ownership issue.

    Good Luck, this worked for me. 

  • by Abifromtfe,

    Abifromtfe Abifromtfe Apr 20, 2012 9:15 AM in response to KerrBr
    Level 1 (0 points)
    Apr 20, 2012 9:15 AM in response to KerrBr

    rmavery had the correct answer (well the one that worked for me at least!)

  • by ArtisticPanda,

    ArtisticPanda ArtisticPanda May 11, 2012 6:29 PM in response to KerrBr
    Level 1 (0 points)
    May 11, 2012 6:29 PM in response to KerrBr

    I would do that except some of those apps i had were pretty pricey so i dont want to delete those apps. its requesting the password of another account i use to use temporarily though. Have u found a differ way?

  • by ArtisticPanda,

    ArtisticPanda ArtisticPanda May 11, 2012 6:44 PM in response to KerrBr
    Level 1 (0 points)
    May 11, 2012 6:44 PM in response to KerrBr

    I dont know if this will work, but im going to try this since i am experiencing the same problems, but maybe u shud try to access the other account that ur ipod keeps asking for and maybe if u look around like in the settings or deveice thingy there might be a way to disconnect that account from ur ipod

  • by Jscott324,

    Jscott324 Jscott324 May 28, 2012 3:21 PM in response to KerrBr
    Level 1 (0 points)
    May 28, 2012 3:21 PM in response to KerrBr

    This is 2012... how can Apple not have solved this stupid issue by now?! I've paid for my apps, and I don't want to delete and/or alter them. There needs to be a seamless fix for this....

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