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Cannot see buddy profile photo

2076 Views 8 Replies Latest reply: Mar 7, 2012 8:02 PM by cclboss RSS
cclboss Calculating status...
Currently Being Moderated
Mar 2, 2012 6:15 PM

Hi, I have messages beta set up on a couple of computers plus my ipad and iphone. Everything seems to work pretty well, conversations are simultaneously displayed on all devices but the only glitch I have found is that for some of my buddies, their profile photo is not displayed (but some are). I have ensured that their photo is in my contacts so why can't I see them? Any idea?

MacBook Air, Mac OS X (10.7.1)
  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Mar 3, 2012 12:06 PM (in response to cclboss)

    HI,

     

    I currently have an iChat Style chat open to someone who was testing with me.

     

    I had logged the Buddy List involved out of the server and this Chat did not show their Buddy Pic in that state.

     

    If I have Buddy List people and iMessage people in the Messages Chat window the iMessage contacts do not show Pics on my Messages.  (Not even myself if I call my Own Phone.)

     

    On Checking further my Phone in fact has a different Pic then my Address Book for my details.

     

     


    8:06 PM      Saturday; March 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Mar 5, 2012 11:58 AM (in response to cclboss)

    Yep.

     

    I am also a bit of a late comer to iPhones having sort of Inherited an iPhone 3GS from my son's phone contract that I now use as a Pay as you Go phone.

     

    I ma not sure that it has somewhere to "Send" the Photo that is On there. (not to mention that the iCloud sync seems a bit Off).

     

     

     

     


    7:58 PM      Monday; March 5, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • TheSmokeMonster Level 4 Level 4 (3,240 points)
    Currently Being Moderated
    Mar 5, 2012 1:00 PM (in response to cclboss)

    To get buddy icons in Messages for iMessages at this time you'll need to assign your contact a specific photo.

     

    In contacts.app go to a friend you imessage a lot and edit their card to have a picture in it.

     

    now close contacts and messages and then re open messages. The picture you gave them in contacts should now appear when you're talking to them with iMessages.

     

    This is how it works in iOS however I think it should sync the person's icloud image at the very least.

     

    -MIB

  • TheSmokeMonster Level 4 Level 4 (3,240 points)
    Currently Being Moderated
    Mar 5, 2012 8:06 PM (in response to cclboss)

    is icloud set up on the problem machine? if not you'll have to renter the contact photo. Are you saying on the problem machine all contacts that have photos show photos in contacts  but not in messages (again on the same machine)?

     

    If it is a case of your contacts not syncing you'll need to go to system preference>icloud and make sure that computer is setup with the same icloud account (I assume it is) and also that contacts is checked in that preference pain.

     

    if those are all good and well then it might be a bug or might be icloud taking it's time to update your contact photos to all devices.

     

    _MIB

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Mar 6, 2012 11:04 AM (in response to TheSmokeMonster)

    Hi TheSmokeMonster,.

     

    Yes my phone is listed as the number in the My Card in the Address Book/Contacts.

    Yes this has  Photo  (it is fact the same first name I use here)

     

    However via iCloud Syncing this was not the Photo that is showing on the Phone for the same "Card".

     

    If I contact the phone by iMessage to the Phone Number Messages does not show the Pic the phone had (I have changed it) or the Pic from the Contacts /Address Book.

     

    Yesterday's pic before Pic change

    Messages-19
    Uploaded with Skitch!

     

    I have checked today (both computer and Messages have been closed down separately) wityhn no change in behaviour.

     

     


    7:04 PM      Tuesday; March 6, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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