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Download Box disappeared from my tool bar

328 Views 6 Replies Latest reply: Mar 7, 2012 5:54 AM by Linc Davis RSS
tracyca Calculating status...
Currently Being Moderated
Mar 6, 2012 2:44 AM

Download Box disappeared from my tool bar and I can no longer download documents

Mac Pro
  • Linc Davis Level 10 Level 10 (108,150 points)
    Currently Being Moderated
    Mar 6, 2012 4:52 AM (in response to tracyca)

    What happens when you try to download a file?

  • Carolyn Samit Level 10 Level 10 (84,490 points)
    Currently Being Moderated
    Mar 6, 2012 8:59 AM (in response to tracyca)

    Hi ...

     

    Post a crash report so we can try and help you ...

     

    Safari Crash Log:  If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.

    Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

  • Linc Davis Level 10 Level 10 (108,150 points)
    Currently Being Moderated
    Mar 6, 2012 9:02 AM (in response to tracyca)

    Launch the Console application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Look under User Diagnostic Reports for crash logs related to Safari, WebProcess, or PluginProcess. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report for each of those three processes, if any, and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.)

  • Linc Davis Level 10 Level 10 (108,150 points)
    Currently Being Moderated
    Mar 7, 2012 5:54 AM (in response to tracyca)

    You made the common mistake of moving or copying a built-in application. Never do that. In the Finder, press the key combination shift-command-A to open the Applications folder. Inside that folder, you created a subfolder, also called "Applications." You're running an outdated copy of Safari that you put in that subfolder. Delete it. Also delete any other built-in applications you put in there.

     

    If there's another copy of Safari in the original Application folder, use it. If not, back up your data and reinstall Lion to repair this and any other damage you may have done.

     

    Do not move the outdated copy of Safari into its original location, or anywhere else except the Trash.

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