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itunes crashes

253 Views 2 Replies Latest reply: Mar 8, 2012 4:52 PM by manilaislaw RSS
manilaislaw Calculating status...
Currently Being Moderated
Mar 8, 2012 9:10 AM

Please help. I have installed/unistalled/reinstalled itunes 10.6 several times already BUT still the crash error persist. I am using mac os lion 10.7 and below is always what I get when I open itunes. PLEASE help me, I just badly need it to get iBook Author. Your help will be highly appreciated.



Process:         iTunes [2239]

Path:            /Applications/


Version:         10.6 (10.6)

Build Info:      iTunes-10604001~1

Code Type:       X86-64 (Native)

Parent Process:  launchd [250]



Date/Time:       2012-03-09 00:58:22.717 +0800

OS Version:      Mac OS X 10.7 (11A390)

Report Version:  8



Interval Since Last Report:          47814 sec

Crashes Since Last Report:           6

Per-App Crashes Since Last Report:   2

Anonymous UUID:                      F6A07538-B1F4-410A-9B93-C006CE30E8D6



Crashed Thread:  0




Exception Codes: 0x0000000000000002, 0x0000000000000000



Application Specific Information:

dyld: launch, loading dependent libraries




Dyld Error Message:

  Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

  Referenced from: /Applications/

  Reason: unsafe use of @executable_path in /Applications/ with restricted binary



Binary Images:

       0x1026c7000 -        0x103866fe7 (10.6 - 10.6) <A7AC514C-E3C4-B6E4-522A-D3FE410790C6> /Applications/

    0x7fff622c7000 -     0x7fff622fc1ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld



Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280:

Bluetooth: Version 2.5.0b13, 2 service, 19 devices, 1 incoming serial ports

Network Service: Modem Configuration 3, PPP (PPPSerial), ppp0

Serial ATA Device: WDC WD5000AAKS-40V2B0, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GA11N, 6.6 GB

USB Device: USB Modem, 0x1c9e, 0x9605, 0x24300000 / 3

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

USB Device: USB OPTICAL MOUSE, 0x15d9, 0x0a4c, 0x04100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5

iMac, Mac OS X (10.7)
  • toonz Level 7 Level 7 (22,355 points)
    Currently Being Moderated
    Mar 8, 2012 3:40 PM (in response to manilaislaw)

    My first guess is that this is a corrupted install for whatever reason. What happens if you delete iTunes with the Terminal app and reinstall it?


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