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HT5030: About the security content of iTunes 10.5.1

Learn about About the security content of iTunes 10.5.1

HT5030 Cannot load the store in iTune

1645 Views 1 Reply Latest reply: Mar 10, 2012 2:39 AM by wiclee RSS
TEddyYik Calculating status...
Currently Being Moderated
Mar 10, 2012 1:18 AM

I can login to iTune. Do the backup and apps updating. All things I can do except the app store cannot load in the iTune. The firewall had been turn off. My OS is win 7.

iPhone 3GS, Windows 7
  • wiclee Level 5 Level 5 (6,940 points)
    Currently Being Moderated
    Mar 10, 2012 2:39 AM (in response to TEddyYik)

    Close your iTunes,

    Go to command Prompt -

     

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

     

    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

     

    In the "Command Prompt" screen, type in

     

    netsh winsock reset

     

    Hit "ENTER" key

    Restart your computer.

    If you do get a prompt after restart windows to remap LSP, just click NO.

     

    Now launch your iTunes and see if the problem has been resolved.

     

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

     

    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123?viewlocale=en_US

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