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Issue with Proximity Sensor during calls - Continued v2

539570 Views 2,451 Replies Latest reply: Nov 25, 2013 8:10 PM by Bethem12 RSS
  • @024 Calculating status...

    I have an iphone 4 for more then 1 year now and i still have the Proximity Sensor problem! Its working on IOS 5.0.1 and my phone is an Apple Iphone4 16GB Black. APPLE DO SOMETHING!! Or give me a new iphone 4s, or give me my money back. Otherwise i will buy the new SONY Xperia smartphone.

  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Feb 15, 2012 6:49 PM (in response to @024)

    Given all the posts way back then which is now a mere trickle I would say the problem has been solved. Are you using a case with your iPhone? If so try it without the case. Or you could have a hardware problem with your sensor, get it serviced by Apple. But they won't give you a 4s or your money back.


    This is a user-to-user site, you aren't addressing Apple. I personally think if you think the Sony Xperia would be a better phone for you then go ahead and sell your iPhone and get the Xperia with the proceeds.

  • @024 Level 1 Level 1 (0 points)

    What are you talking about? when i'm calling with my iphone 4 (without a case) then i have  always this problems. My case is a sleeve so i dont call with a case or something. I take my iphone 4 out the sleeve case when im calling. It costs me lots of money .. this issue. Its a great phone but its a huge issue for us.

    All my friends that are using Iphone 4 have this problem. So we have all hardware problems? And who are you deggie? You are working for Apple or something?

  • cello2u Calculating status...

    Sorry deggie, you're wrong. I go naked (with my phone that is, no case or skin or armor shield).  I encounter the problem every time I make a call, transition to speaker phone for a while, then go back to the handset mode. There is something wrong with the hardware or the software the interacts with the sensor. I'm a technically savvy person and design application specific software for private industry. I can offer up many plausible causes but Apple's not paying me for that so I'll just suffer in silence (almost silent anyways)

  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Feb 15, 2012 7:09 PM (in response to @024)

    No, just another user like yourself. But I do know a lot of people with iPhone 4's (more than 30 at last count) and none of them have the proximity sensor problem any longer. Maybe you and all of your friends have hardware problems with your sensor. Get it serviced. Or sell it and go get your Sony.


    There is another update (iOS 5.1), there is a chance that will help you. But like I said there were hundreds of pages of posts until July of last year, a few in October and 3 so far in February. That would pretty much indicate from the software side Apple has fixed the problem or there would be hundreds of posts each month.

  • deggie Level 8 Level 8 (44,860 points)

    I agree, there may be something wrong with your hardware.


    If there was a software problem still present addressing the proximity sensor then wouldn't mine have the same problem as yours?

  • @024 Level 1 Level 1 (0 points)

    I think you are brainwashed by Apple. There is no software IOS 5.1 update .. maybe in the future but not now. This is an problem on Iphone4 and not Iphone4s. This is something like the deathgrip...

  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Feb 15, 2012 7:29 PM (in response to @024)

    No, no brainwashing just a lot of people with a working iPhone 4 and no proximitiy sensor problem. I really don't care one way or another what you do but any reasonable person can see the 5.0.1 update addressed the proximity issue. iOS 5.1 is on its 3rd beta version now. That was what I was referring to.


    Personally I don't think you will ever be happy with your iPhone. Go for the Sony.

  • @024 Level 1 Level 1 (0 points)

    I,m sorry im not a nerd like you. I have a company with 100 people in the Netherlands. 40 of them have this issue.

    So you are saying that IOS 5.1 solving this problem?

    by the way.. quit talking about Sony.. i'll make my own decision

  • deggie Level 8 Level 8 (44,860 points)
    Currently Being Moderated
    Feb 15, 2012 7:42 PM (in response to @024)

    Wow, already gone to name-calling.


    All I am saying is if there is some small point they missed, and your 40 employees have contacted AppleCare and given them their information (if indeed this is true) then it could address it. Of course if all of these iPhones were purchased at the same time it is possible there was an entire run with weak or defective proximity sensors. I would take all 40 to the closes service center to be looked at.


    And with that, I am done with you. Goodl luck to you whatever way this goes.

  • @024 Level 1 Level 1 (0 points)

    ok thnx ill do that.


    good luck 2 u 2

  • clagow16 Calculating status...

    I recently switched from AT&T to Verizon.  I had an iPhone 4, 16g, black for AT&T, and when I switched to Verizon, I had to change phones too.  I now have an iPhone 4, 16g, white for Verizon.


    When I had my AT&T iPhone 4, I NEVER once had this sensor issue.  However, with my Verizon iPhone, I have it ALL the time.  It happens whether the phone is in a case or not, with a screen protector and without.


    Apple has certainly not fixed this.


    As for the reference above to IOS 5.1 from February ... the IOS 5.1 update came out TODAY, so I don't know what that was about.  Seems to me that deggie may be an Apple employee after all. :/


    As a sidenote: while I was waiting to get my iPhone 4 for Verizon, I had a Sony Xperia Play for a couple months.  That was the single worst phone I have ever had in my entire lifetime of having cell phones!  I would not recommend that to ANYONE!  Using that phone, I was missing my 1999 Nokia!!!  Seriously!

  • crh32977 Calculating status...

    The issue has nothing to do with your carrier.

  • clagow16 Level 1 Level 1 (0 points)

    Ok, while I KNOW that it has nothing to do with my cellular service provider, it is important to note that between the two carriers, there are significant differences in the hardware of the iPhones for each.  One has a sim card; the other does not. One is designed for CDMA compatability; the other is not.  I was simply pointing out that I have had experiences with two different hardware versions of the iPhone 4, and with one I did not have the sensor problems, while with the other I am.


    I hope that clarifies.

  • cello2u Level 1 Level 1 (0 points)

    I have had two Verizon iPhones and they both had this problem and my GF has a Sprint iPhone with this problem.


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