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All replies
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Helpful answers
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Mar 10, 2012 4:02 PM in response to Jonathan Kellerby Damian Smith1,Haven't seen this one. Either try restore the device or wait for another response
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Mar 10, 2012 5:15 PM in response to Damian Smith1by Jonathan Keller,restore which device?
now can't stream from my desktop either, the apple tv icon is no longer present either.
why would apple have error messages that don't tell you anything?
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Mar 10, 2012 5:41 PM in response to Jonathan Kellerby Damian Smith1,Sorry, Restore the ATV via itunes.
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367
Apple TV (1st generation): How to perform a factory restore
support.apple.com/kb/HT3199
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Mar 11, 2012 5:28 AM in response to Damian Smith1by Jonathan Keller,I reset ATV. I can now stream from my iphone, and from my desktop, but I can't access my desktop from ATV's Computer option. ATV tell me to turn on homeshare. Again, when I attempt to do this from iTunes on my desktop, I get the "error occurred (-3263)" message. This all is recent, I had ATV 2G working before yesterday. Had updated my iphone 2 days before but this problem did not start then.
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Mar 11, 2012 5:33 AM in response to Jonathan Kellerby Damian Smith1,the ATV 5.0 update has a LOT of bugs in it and quite frankly have disappointed me with the recently QA. I haven't seen anything on the forum that can think would help other than submitting a bug report to Apple directly
Here's the link
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Mar 11, 2012 6:32 AM in response to Damian Smith1by Jonathan Keller,What if i "restore" itunes? Can I do that without losing content?
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Mar 11, 2012 6:36 AM in response to Jonathan Kellerby Damian Smith1,You can downgrade iTunes to 10.5, just make sure you have a old 10.5 backup of your library as a precaution.
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Mar 11, 2012 2:33 PM in response to Damian Smith1by Jonathan Keller,did a back up and opened itunes and home sharing was in force, for some reason. ATV is quirky! Or is that, buggy?
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by Winston Churchill,Mar 11, 2012 2:47 PM in response to Jonathan Keller
Winston Churchill
Mar 11, 2012 2:47 PM
in response to Jonathan Keller
Level 10 (104,453 points)
Apple TVI don't believe there is anything in the Apple TV or iTunes updates that are responsible for your connectivity. Each and every update has its fair share of users that have problems, they are invariably due to corrupt installs, conflicts with third party software or an existing network problem that has become more prominent because of the different software.