gizmonic

Q: Songs Disappearing from iTunes

I've seen other threads on this marked as answered, but they clearly were not based on the posts in them. At first I thought I was going crazy, or maybe had lost some music when I transferred from my old machine to my new one, but now I have songs I know I bought since moving to the new machine that have disappeared. Not just randomly missing songs, but entire missing albums too. Of course, since backing up my music consisted of simply copying the iTunes folder to an external drive (admittedly lazy way, sure) it happily overwrite the folder as I told it to and thus my backups are missing the songs too. This is complete crap, and is NOT answered as the other threads claim. Even if support allows me to re-download everything (at this point, I couldn't even tell you for sure what I am missing since I don't recall everything I've bought) what stops this from happening in the future? If my hard earned money is just going to vaporize off my hard drive at random when I am trying to play by the rules and be legal, give me one good reason not to just save that money and just start pirating everything? Because as much as I don't like pirating, I don't like buying an entire CD for one good song even less, and I like having stuff I bought simply disappear even less than that.

What is the fix for this problem? If Apple lets me redownload everything, where is the proof this won't happen again? I NEED to have a legitimate answer to this question or you and the music industry can kiss my money goodbye. Limewire will be my new music source.

MacBook, Mac OS X (10.5.6)

Posted on Feb 11, 2009 8:34 AM

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Q: Songs Disappearing from iTunes

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  • by Petrusrock1,

    Petrusrock1 Petrusrock1 Feb 15, 2012 5:25 PM in response to gizmonic
    Level 1 (0 points)
    Feb 15, 2012 5:25 PM in response to gizmonic

    I have many songs on my computer and same problem as many here. Music just disappears at random. Is apple going to fix this? I spent literally months getting all my CD's up on iTunes how foolish of me. Shoudl have listened to my buddy telling me this is nto the way to go. APPLE FIX THIS! I have purchased many songs and videos and another funny thing - a lot of my disappearances are CD's I uploaded - is that intentional? My music disappears hoping I am going to rebuy it from iTunes? FIX the darn thing 4^*%$&%^$#^$%#@

  • by scavonch,

    scavonch scavonch Feb 17, 2012 9:49 AM in response to gizmonic
    Level 1 (0 points)
    Feb 17, 2012 9:49 AM in response to gizmonic

    I too have recently had the same problem as others here. I just used the search function in windows xp to search all local drives and Time Capsule and found none of the over 4000 song files I've been maintaining since my first Ipod. These were purchased and from my own collection of cd's, cassette tapes, and vinyl. needless to say I'm a bit bummed since it takes a while to get the cassetes and vinyl digitized. Is it a conspericy to get people to pay for iCloud?

  • by Jjliver,

    Jjliver Jjliver Feb 17, 2012 11:25 AM in response to gizmonic
    Level 1 (0 points)
    Feb 17, 2012 11:25 AM in response to gizmonic

    Wow!!!  Still going...

  • by bob_hunter,

    bob_hunter bob_hunter Feb 18, 2012 8:09 AM in response to Jjliver
    Level 1 (0 points)
    Feb 18, 2012 8:09 AM in response to Jjliver

    hi, here from Spain. That happens to me for long time ago. I've restored individual albums where I've detected that random songs have disappeared. It's frustrating. You have to rip again and again that albums!!!

    That's the biggest problem Apple has in his history and it doesn't matter!! Programmers of Apple, please change the behaviour of iTunes, invent another type of database or whatever else, but this is UNACCEPTABLE!!!

    I'm not sure that this will continue to happen if you subscribe to iTunes match, but certainly, I'm losing my faith... Apple, do something!! we've payed a lot for your iphones, ipads, ipods and macs... how can you live with that problem? do something!

  • by sweetmarie,

    sweetmarie sweetmarie Feb 18, 2012 12:08 PM in response to bob_hunter
    Level 1 (0 points)
    Feb 18, 2012 12:08 PM in response to bob_hunter

    I've been following this thread for awhile now although not religiously.  Has Apple ever acknowledged to this problem and have they ever indicated that they'd do something about it?  Silence is golden but not in this circumstance.  How  a company so dominating  let this problem affect so many thousands of people is beyond me.  There's only reason that I can think of that they woud not admit to this.......

  • by Petrusrock1,

    Petrusrock1 Petrusrock1 Feb 19, 2012 8:02 AM in response to gizmonic
    Level 1 (0 points)
    Feb 19, 2012 8:02 AM in response to gizmonic

    I just get notifications that other people have the same issues. I have made backups of my library and my music files on several external HDD, as I found out, I lost some songs prior to making the backups, thought I had them all. funny thing is I have the songs on my iPod still bt no longer on my computer, so when I sync from the iPod it did not transfer them. looked in my Time machine backups, guess what - songs missing there too - same as in iTunes of course. I have so many songs, it is not obvious if a whole CD disappears here and there unless you try to play those songs, and then you get an error can not be found. Using iCloud is not an option for me unless I want to keep paying for items I already paid for and increase my overal cost for my music collection.

     

    Bottom line - there is a problem with how iTunes handles your music library. Just liek any other Database, infomration disappearing would and is not going to be acceptable. So dear Apple iTunes programmers - FIX IT!

  • by Chris CA,

    Chris CA Chris CA Feb 19, 2012 10:55 AM in response to Petrusrock1
    Level 9 (79,653 points)
    iTunes
    Feb 19, 2012 10:55 AM in response to Petrusrock1

    Petrusrock1 wrote:

     

    So dear Apple iTunes programmers

    I suggest you tell Apple -> http://www.apple.com/feedback/

  • by Lukasz @ four o nine,

    Lukasz @ four o nine Lukasz @ four o nine Feb 22, 2012 11:41 PM in response to gizmonic
    Level 1 (0 points)
    Feb 22, 2012 11:41 PM in response to gizmonic

    PROBLEM SOLVED

     

    Same thing happened to me. I am using an external hardrive to store my itunes, and am using it between two computers. Every time I drag new songs in to itunes (i have it set to auto-organize) i tunes gets confused and moves my entire library into a subfolder call Music in where are all my music is.  Check that this is not the case with you as well.

     

    I guess this is where the cloud comes in handy.

     

    Hope that helps.

  • by bob_hunter,

    bob_hunter bob_hunter Feb 23, 2012 1:48 AM in response to Lukasz @ four o nine
    Level 1 (0 points)
    Feb 23, 2012 1:48 AM in response to Lukasz @ four o nine

    I've wrote to Apple's feedback, hope it helps a little... please, also do ye.

     

    Lukasz, that solution doens't work for me. That happened to me a long time ago, and after seeking for a solution the best one was to create an "alias" of the iTunes folder on my external disk inside the "Music" folder on my iMac. The songs are still disappearing, although. I've detected that sometimes it seems in relation with iTunes lists. When I remove or change the content of a list it can lead to the disappearence of songs.

    still waiting for a response from Apple

  • by chivo243,

    chivo243 chivo243 Mar 3, 2012 11:12 AM in response to gizmonic
    Level 1 (9 points)
    Mar 3, 2012 11:12 AM in response to gizmonic

    Hi All,

     

    I too have also have this problem today on my MacBook Pro running Lion and iTunes10.5.3(3).  I wanted to copy some songs to a USB device to use in the car, and noticed some folders were empty.  I then opened iTunes and found some songs with an exclaimaiton mark next to them.  Clicking them brought the dialog box, would you like ot locate them, yes or no, clicking yes opens your home folder so you can find them yourself???  OK, no problem, i used spotlight and I found no folders for the albums.  All albums I ripped from original CD's bought and paid for.  I've not ever purchased any music from iTunes.  Lucky for me I have another copy of my library running on an old G5, I have yet to compare the libraries or iTunes version of these two repositories.  I will post back with my comparison.

     

    Dave

  • by chivo243,

    chivo243 chivo243 Mar 3, 2012 12:21 PM in response to chivo243
    Level 1 (9 points)
    Mar 3, 2012 12:21 PM in response to chivo243

    Just to update, my G-5 is running Leapard fully updated, with iTunes 10.5.2(11) and all files are intact.  Don't know if I will update that yet.

     

    Dave

  • by fromrubezhnoye,

    fromrubezhnoye fromrubezhnoye Mar 4, 2012 8:19 AM in response to gizmonic
    Level 1 (0 points)
    Mar 4, 2012 8:19 AM in response to gizmonic

    I have the same problem... Songs just keep dissapearing from Itunes. At the begining i thought i was crazy or something. But then i realized songs were really dissapearing from my playlists. I have a playlist to which I add only specially selected songs. I rarely delete songs from it. And couple of weeks ago I remember having exactly 200 songs, now I have 197. And I don't know which ones are missing...

  • by djbiggyc,

    djbiggyc djbiggyc Mar 11, 2012 12:32 PM in response to Chris CA
    Level 1 (0 points)
    Mar 11, 2012 12:32 PM in response to Chris CA

    I don't think your reading these posts sir! The songs have even disappeared from the backups.

  • by Chris CA,

    Chris CA Chris CA Mar 11, 2012 5:53 PM in response to djbiggyc
    Level 9 (79,653 points)
    iTunes
    Mar 11, 2012 5:53 PM in response to djbiggyc

    djbiggyc wrote:

     

    I don't think your reading these posts sir! The songs have even disappeared from the backups.

    How are songs disappearing from your backup?

    and  what does this have to do with iTunes? iTunes does not make backups.

  • by djbiggyc,

    djbiggyc djbiggyc Mar 11, 2012 6:03 PM in response to Chris CA
    Level 1 (0 points)
    Mar 11, 2012 6:03 PM in response to Chris CA

    No but Apple designed the Time Capsule on which I backup religiously.

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