mythicfox

Q: When I try to sync podcasts to my Nano, iTunes freezes

I recently acquired a new 6th Generation Nano. Whenever I try to sync podcasts to it, iTunes freezes up and has to be forcibly stopped from the Task Manager. This doesn't happen if I try to sync the podcasts to another device (I have an iPad and until recently had an earlier model of Nano and neither have any problems). It's fine if I set it to sync podcasts, but if I actually mark off any podcasts to be transferred and then sync, the Nano sort of freezes in that 'Connected' state we usually get and iTunes freezes up entirely at some point while the 'Starting Sync' message is displayed. I don't have any sort of issues opening up the Podcasts folder or anything like that, it's just when I try to send Podcast files specifically to the Nano that I have a problem.

 

 

 

 

iTunes version 10.6.0.40

 

Desktop PC, Win7 64-bit SP1

iPod nano, Windows 7

Posted on Mar 12, 2012 6:25 AM

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Q: When I try to sync podcasts to my Nano, iTunes freezes

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  • by dougmcg,Solvedanswer

    dougmcg dougmcg Mar 12, 2012 2:09 PM in response to mythicfox
    Level 1 (20 points)
    Mar 12, 2012 2:09 PM in response to mythicfox

    Same issue here but I'm getting this on a Mac, and not just with podcasts. Any manually synced content (songs, photos, etc) for my 6th Gen Nano cause this hang. This is a new problem, everything used to work fine, but I have since updated iTunes (I am also at 10.6 for iTunes). I do *not* get a hang if I just use the default settings where iTunes automatically fills in as much music as it can. Then I get normal sync behavior and the sync animation shows on the Nano screen. But if I try to custom sync any content, iTunes hangs and the Nano screen simply displays the "Connected" screen.

     

    Going to try to roll back the version of iTunes.

     

    MacBook Pro 10.6.8

    iTunes 10.6 (40)

    iPod Nano 6th Generation 8GB

  • by dougmcg,Helpful

    dougmcg dougmcg Mar 12, 2012 3:27 PM in response to dougmcg
    Level 1 (20 points)
    Mar 12, 2012 3:27 PM in response to dougmcg

    Problem solved. Rolling back to iTunes 10.5.3 fixed this and restored normal behavior to the sync process. This would seem to corroborate the idea that this issue is the result of some sort of problem with iTunes 10.6. Here are the steps I took to rollback to the previous version of iTunes:

     

    • Download the appropriate version from this page and install (but don't launch iTunes yet). The availability of this installer is time sensitive, of course.
    • Assuming you have already used iTunes 10.6, there is a file called iTunes Library.itl that iTunes creates and you will need to either delete it (if you don't care about losing your playlists) or replace it with the last version in the "Previous Libraries" folder (assuming you ran iTunes 10.5.3 before this). Just move the last version from the Previous Libraries folder (it will probably have a date in it's name), put it in the same place as the original file and rename it to be iTunes Library.itl. These files are located in /Users/username/Music/iTunes/ (for Mac OS), or \Users\username\My Music\iTunes\ (for Windows 7). More info here fo other Windows OS's.

     

    Once the iTunes Library.itl file is dealt with you should be able to launch iTunes 10.5.3 successfully.

     

    Worked for me.

  • by Alextris,

    Alextris Alextris Mar 12, 2012 3:36 PM in response to dougmcg
    Level 1 (0 points)
    Mar 12, 2012 3:36 PM in response to dougmcg

    I'm having the same problem, but when I try to install 10.5.3 I'm told that I can't because a new edition of iTunes is already installed on the disk.  Any ideas?  Thanks.  I'm using OSX 10.6.8 on an iMac 11.3

  • by dougmcg,Helpful

    dougmcg dougmcg Mar 12, 2012 5:56 PM in response to Alextris
    Level 1 (20 points)
    Mar 12, 2012 5:56 PM in response to Alextris

    Yes, I should have included in the first step above that you need to delete iTunes prior to installing it. On a Mac this means going to the application folder and moving iTunes to the trash (you'll need to authorize this with an admin pw). On a PC refer to this page.

  • by mythicfox,

    mythicfox mythicfox Mar 12, 2012 10:51 PM in response to dougmcg
    Level 1 (0 points)
    Mar 12, 2012 10:51 PM in response to dougmcg

    That did the trick, dougmcg. Thanks a lot.

  • by Michael Gianino,

    Michael Gianino Michael Gianino Mar 13, 2012 3:01 AM in response to mythicfox
    Level 1 (115 points)
    Mar 13, 2012 3:01 AM in response to mythicfox

    I use auto-sync with only checked songs and podcasts. I don't think it's any slower than manually dragging the tracks I want to the iPod.

  • by CHFeatherstone,

    CHFeatherstone CHFeatherstone Mar 13, 2012 5:14 AM in response to mythicfox
    Level 1 (0 points)
    Mar 13, 2012 5:14 AM in response to mythicfox

    I actually have the same issue, except that the Nano syncs just fine when I manually swap out songs (I have "Manually manage music and videos" checked, and I click and drag music and audiobooks). But if I don't check that, and try instead to manage audiobooks and songs by checking boxes (under "music" or "books"), iTunes (10.6, build 40, 64-bit mode) freezes, and none of the changes are made.

     

    I am running version 1.2 of the iPod OS, and I did not have this problem until I upgraded to iTunes 10.6.

     

    CHF

  • by ffets,

    ffets ffets Mar 13, 2012 11:35 AM in response to dougmcg
    Level 1 (0 points)
    Mar 13, 2012 11:35 AM in response to dougmcg

    THANK YOU SO MUCH dougmc!!! I just downloaded a bunch of new music and I was so bummed that I was having a hard time syncing...thanks for putting so much effort into your troubleshooting steps! I needed the 64bit version of iTunes 10.5.3, which I found here:

     

    http://support.apple.com/kb/DL1427

  • by ejh5001,

    ejh5001 ejh5001 Mar 21, 2012 7:21 PM in response to dougmcg
    Level 1 (0 points)
    Mar 21, 2012 7:21 PM in response to dougmcg

    This solved my problem! Thank you!

  • by Uncle Mikey,

    Uncle Mikey Uncle Mikey Mar 22, 2012 3:32 AM in response to dougmcg
    Level 1 (115 points)
    Mar 22, 2012 3:32 AM in response to dougmcg

    This fixed me up, too!  Thanks! 

  • by g60racer,

    g60racer g60racer Mar 22, 2012 11:30 PM in response to mythicfox
    Level 1 (5 points)
    Mar 22, 2012 11:30 PM in response to mythicfox

    I can't delete iTunes 10.6.  I get a message saying it cannot be deleted because OSX requires it.

     

    So... any other way to backdate to 10.5.3?

  • by dougmcg,

    dougmcg dougmcg Mar 23, 2012 12:26 AM in response to g60racer
    Level 1 (20 points)
    Mar 23, 2012 12:26 AM in response to g60racer

    This article may be helpful, thanks to the good folks at osxdaily:

     

    http://osxdaily.com/2012/02/06/delete-itunes-mac-os-x/

  • by frodoz,

    frodoz frodoz Mar 24, 2012 9:05 PM in response to dougmcg
    Level 1 (0 points)
    Mar 24, 2012 9:05 PM in response to dougmcg

    I had the same problem with my 6th generation ipod Nano. Rolling back to 10.5.3 took care of the problem. I remember a time when Apple stuff just worked without hassles. I hope that this is just a tiny glitch and not a future forecast.

  • by Apple_Phoenix,

    Apple_Phoenix Apple_Phoenix Mar 27, 2012 12:02 PM in response to frodoz
    Level 1 (0 points)
    Mar 27, 2012 12:02 PM in response to frodoz

    I also had the same problem with my 6th generation ipod Nano. Rolling back to 10.5.3 took care of this problem and also of the sudden slowness my PC seemed to experience now I look back. Hope the next update will be according to the high standard Apple normal delivers.

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