6 Replies Latest reply: Mar 29, 2012 8:21 AM by Damian Smith1
Sergeant C Level 1 Level 1 (0 points)

Since Updating my Apple TV to Version 5 all of my TV shows are presented out of alphabetical order.  Anyone else experiencing this?


AppleTV 2, Mac OS X (10.7.3)
  • 1. Re: Why are my TV Shows out of order?
    Michael Allbritton Level 6 Level 6 (16,710 points)

    You might find this thread informative: Re: Apple TV television shows out of order?

  • 2. Re: Why are my TV Shows out of order?
    Winston Churchill Level 10 Level 10 (81,980 points)

    Welcome to the Apple Community.

     

    Yes everyone has the same problem, it's a known issue, hopefully Apple will release an update shortly. Not as though it matters too much, but it's iTunes 10.6 that is causing the problem.

  • 3. Re: Why are my TV Shows out of order?
    Rob Wilton Level 1 Level 1 (25 points)

    The listing BUG definitely lies with iTunes 10.6, re-install 10.5.3 and you'll get your list back in order again, even if your Apple TV2 has been updated to 5.0 - Don't spend hours re-importing your Media, it won't help... (See Update below)

     

    From both a cosmetic and ease of use view (ATV5 is horrible) if you can, stay at 4.4.4 as long as you can.

     

    If your one of those many people that are experiencing constant drop outs now while playing from your own Library, just quitting iTunes and restarting it seems to clear the problem for a while at least.

    (I use Remote HD (great software) to view the comp screen from my chair to do this as comp is upstairs))

     

    I have also tried the 'set AppleTV2 clock to manual' idea and that has also helped reduce the number of iTunes Library disconnections temporarily.

     

    NB: If you have two Libraries available in the 'Computer' listing if you lose one the other will stay, so that points to a Bonjour error between iTunes and AppleTV2, I've tried setting IP to manual as well and that doesn't seem to solve the problem and downgrading the firmware of Time Capsule/Airport Utility form 7.6.1 back to 7.5.2 loses some functionality.

     

    I don't recall a single problem using the iTunes 10.5.3, AppleTV2 4.4.4 and Airport Utility 7.5.2 Combination on OS 10.6.8.

     

    ...Will teach me to upgrade within 6 months of a release!

     

    Update: Although re-installing iTunes 10.5.3 fixed the 'Listings out of order' problem, the disconnections kept happening even after setting the clock to manual etc.

     

    After noticing that when creating a 'New User' on a seperate comp allowed me to play anything, even 1080p, without any droputs, I eventually deleated all the Library files that I had restored using Time Machine and re-built the Library, now I have TV Shows and Movies in order and No drop outs.

     

    Using the iTunes 10.5.3, AppleTV2 5.0 and Airport Utility 7.5.2 Combination on OS 10.6.8.

  • 4. Re: Why are my TV Shows out of order?
    b noir Level 9 Level 9 (71,995 points)

    Do you have any better luck with that if you update to iTunes 10.6.1.7?

     

    From the notes for the release:

     

    iTunes 10.6.1 provides a number of improvements, including:

     

    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.

     

    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.

     

    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.

     

     

    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.

     

     

     

    http://www.apple.com/itunes/download/

  • 5. Re: Why are my TV Shows out of order?
    ginginca Level 1 Level 1 (30 points)

    For macs, there is an iTunes update that fixes this.  I assume it's available also for windows.

  • 6. Re: Why are my TV Shows out of order?
    Damian Smith1 Level 3 Level 3 (740 points)

    Apple simulateneously released 10.6.1 update for both platforms.