Currently Being ModeratedJul 21, 2011 2:40 PM (in response to Robinwoods)
Yes I see this exact same issue. I've tested on Ipad 1 & 2, both act the same way. As an experiment I sent a 13 MB PDF to an email account I have setup on the Ipad. I see the attachment and click on "Download full message" and wait. The attachment works properly.
If I click on another message while I'm waiting for the message to download when I click back to the message with the attachment I don't see any sign of the attachment except the paper clip. there is no attachment in the message body nor is there a download full message button!
Is there a fix for this? Is this a known bug?
Currently Being ModeratedMar 13, 2012 2:43 AM (in response to Doug Casey)
Robinwoods and Doug,
I urgent needs your help since we encounter a smilar case after installed a Traveler server in Feb.,2012. All attachments in either iPad or iPhone are disappeared. But in SamSung Galaxy are working fine.
Any setting in Traveler for this problem?
Thanks in advance
Currently Being ModeratedJan 11, 2013 1:56 PM (in response to Doug Casey)
just wanted to share, that the attachments from Mac Macil disappeared on me, and then I quit Mail and restarted it and they all came back. So looks like they really are all there, but "hidden" in some strange way. When they had disappeared, I saw this weird small line in their place with no where to click or no other version of the attachment, but then was fully restored after a restart.
Not sure about the iPad issues, but glad the attachments were still there all along!
Currently Being ModeratedJul 25, 2013 3:56 AM (in response to Robinwoods)
Call the Traveler Admin
He should go to the traveler settings in (lotustraveler.nsf)
Set the maximung attachment size setting to more than 4000 KB
Best is to uise the same size as in the mail sending preferences on the mailserver