geminimt
Level 1 (0 points)

Q: CD player doesn't work

I'm a relatively new Mac user so I'm not sure if it's user ignorance or something is wrong with my computer but nothing happens when I insert a cd into the drive. Nothing shows up in iTunes, Finder, or on my desktop. Shouldn't I see an audio CD in iTunes? And if I put a blank DVD into the drive, shouldn't it show up in Finder so I can burn files to it?

 

Thanks.

iMac, Mac OS X (10.6.6)

Posted on Mar 13, 2012 2:09 PM

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geminimt

Q: CD player doesn't work

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  • by Limnos,

    Limnos Limnos Mar 13, 2012 2:18 PM in response to geminimt
    Level 9 (54,272 points)
    Mac OS X
    Mar 13, 2012 2:18 PM in response to geminimt

    I don't know about Snow Leopard but in other OSX versions go to System Preferences > CDs & DVDs and see what is set there for what to do when inserting an optical disc.  I'd say, yes, normally they should show, especially a CD in iTunes (but again check preferences).  If you have the preferences set and the CD still doesn't show, try Disk Utility.  If that doesn't see it then something is likely truly wrong.  It may be the hardware interface (try a SMC reset) or even the drive itself.

     

    http://support.apple.com/kb/TS2288 - Troubleshooting a CD-ROM or DVD-ROM Disc That Does Not Appear on the Desktop

     

    Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964

  • by geminimt,

    geminimt geminimt Mar 13, 2012 2:29 PM in response to Limnos
    Level 1 (0 points)
    Mar 13, 2012 2:29 PM in response to Limnos

    Thanks. All of the items in System Preferences are on the correct settings like; "when you insert a music CD - Open itunes"... In the disc utility, the SuperDrive shows up on the left hand side but it is grayed out. The description on the right side says "this disc drive is busy. Please choose another one". Interesting since there is nothing in the cd bay. I will try resetting the system management controller (whatever that is).