cookieLOVE
Level 1 (0 points)

Q: Software Update Trouble (pics included)

Hi Everyone,

 

I'm having trouble doing a software update. Here is what I do:

 

Apple Logo > Software Update > ...checking for new software... > (screen appears below)

 

 

 

Screen shot 2012-03-14 at 2.06.39 PM.png

 

 

 

Then when I click Network Diagnostics >

 

Screen shot 2012-03-14 at 2.09.57 PM.png

 

Please help. It's been like this for months

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 13, 2012 8:11 PM

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cookieLOVE

Q: Software Update Trouble (pics included)

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  • Helpful answers

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Mar 13, 2012 8:23 PM in response to cookieLOVE
    Level 10 (208,027 points)
    Applications
    Mar 13, 2012 8:23 PM in response to cookieLOVE

    Select  ▹ System Preferences ▹ Network ▹ Advanced ▹ Proxies. If any boxes are checked, uncheck them, apply your changes, and try again.  You must apply the changes before they take effect.

  • by cookieLOVE,

    cookieLOVE cookieLOVE Mar 13, 2012 8:50 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 13, 2012 8:50 PM in response to Linc Davis

    Thank you SO much! You fixed my Mac

     

    The computer guy at uni must of changed my settings when I couldn't get it to connect to the wifi at uni. Come to think of it, it hasn't updated since then!

     


    THANK YOU THANK YOU THANK YOU!

     

    I clicked the wrong thing when I said you helped me. You actually solved my problem. I apologise. I'm not used to this site But thank you again. I truly appreciate your help