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iTunes 10.6 crashing after upgrade

121346 Views 525 Replies Latest reply: Jul 15, 2012 3:24 PM by Momomoesh RSS
  • beatsforthemind Calculating status...
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    Mar 14, 2012 12:34 PM (in response to Deni Kasama)

    Just wanted to report that I am having this issue on my early 2011 MacBook Pro (iTunes 10.6). Whenever I try to fullscreen an HD video iTunes crashes. Just wanted to watch some HD Game of Thrones...arg.

  • nategold Level 1 Level 1 (15 points)
    Currently Being Moderated
    Mar 14, 2012 12:36 PM (in response to Chris CA)

    Hmm very strange.  It shows up there today but at *any* previous date it is not there in Time Machine.  And I know it was there yesterday!  This is bizarre.

  • Simon488 Calculating status...
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    Mar 14, 2012 1:07 PM (in response to Deni Kasama)

    Anyone having issues after upgrading with windows saying you don't have permission to access any of the itunes install files incl. the .exe to start the **** program? Had originally 10.53 on mine now after upgrade I can't even roll back to 10.5 I have to go further back to 10.4 before it even lets me use it correctly. Confused by this completely an apple need to get their finger out an fix this crap!

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Mar 14, 2012 1:28 PM (in response to nategold)

    nategold wrote:

     

    Hmm very strange.  It shows up there today but at *any* previous date it is not there in Time Machine.  And I know it was there yesterday!  This is bizarre.

     

    Note that the first window in Time Machine is how the computer is now. It is not what is in Time Machine.

    I have 5 external drives connected but only two backed up with TM. I can see and select all 5 in TM but when I select on of the drives not backed up, the windows behind the first one (the TM backups) go dark.

     

    Go to TM prefs and see what is excluded.

  • Ask Big Al Calculating status...
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    Mar 14, 2012 2:02 PM (in response to Chris CA)

    Hi Beats....

     

    After being frustrated for so long and trying everything in the book -

    and trying everything I could read in these forums ...

     

    after three days everything starting working again?

     

    I have no idea why or what happened but this was my experience?

  • ahmetfrompoole Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 14, 2012 3:03 PM (in response to Chris CA)

    I had my 10.6 Itunes crashing as well. The only solution was to go back to 10.5.3 as suggested above,

    Apple you should be ashamed of this ****-up. Another big MINUS to add to apple after frontrow mess with the lion osx7.

  • conrad inkson Calculating status...
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    Mar 14, 2012 5:04 PM (in response to theguypostingacomment)

    My Victory Song is by The Detroit Cobra's

     

    Thank You "The Guy Posting A Comment", AND Thank You Apple for providing "Discussions"

  • RealMax Calculating status...
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    Mar 14, 2012 5:51 PM (in response to Deni Kasama)

    Hi again,

    When / how do we know that Apple fixes this issue and the new version can be downloaded safely?

     

    Any views?

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Mar 14, 2012 6:48 PM (in response to RealMax)

    Apple will release a new version and likely state it fixes an issue with crashing.

  • knutsen Calculating status...
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    Mar 14, 2012 7:15 PM (in response to kleachii)

    I can confirm that for the specific problem where iTunes 10.6 will initially run, but crashes when photos are synced, upgrading from iPhoto '09 to iPhoto '11 fixed it for me.

     

    The upgrade did have some side effects: it unchecked photo sync for each device, so that had to be reestablished. By default it wants to sync all photos, which would fail for lack of space, so I had to be careful to select "Events from the last N months". The initial photo sync was unreliable, but repeating it seemed to fix things. iTunes is no longer crashing, where before it would crash as soon as I plugged in my iPhone or iPod.

  • RealMax Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 14, 2012 7:16 PM (in response to Chris CA)

    Thanks Chris CA, appreciated.

    Until that time I'd be using the 10.5.3.

  • the big erns Calculating status...
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    Mar 14, 2012 8:53 PM (in response to Deni Kasama)

    I have 4 macs (macbook pro, imac, and two mini-macs) all on snow leopard 10.6.8 - iTunes 10.6 crashes on them all since the update. They crash most the time on launch. When they do launch, they reliably crash when scrolling through albums, changing views, or searching. Is the general consensus that there exists no user fix for this, and our only recourse is to wait for Apple to own this problem?

  • J M Gross Calculating status...
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    Mar 14, 2012 10:18 PM (in response to Deni Kasama)

    Further to my previous post I've been using Logitech Squeezeplay (the latest version of the Slim Devices Squeezebox software client) to play music since the 10.6 problem occurred.  It's not nearly as pretty or functional as i-Tunes but it works fine.  I have two Squeezebox Radios and a Boom and I'm running Squeezebox Server on a Tonido plug which allows me to serve music to the Squeezeboxes and the software client out of my i-Tunes library on a DNS-323 file server.  I was going to downgrade i-Tunes per instructions earlier in this thread, but decided against it since I have an alternate solution.

  • matti007 Calculating status...
    Currently Being Moderated
    Mar 15, 2012 2:09 AM (in response to Chris CA)

    PROBLEM SOLVED:

     

    After talking to apple support the following procedure solved my problem:

     

    delete 10.6. (pull to trash)

    delete trash

    turn off mac completely

    restart and press and hold "alt+cmd+P+R" simultaneously and immediately for some seconds

    after restart download itunes10.6 from apple.com and install

     

    it works

  • Eigerian Calculating status...
    Currently Being Moderated
    Mar 15, 2012 2:30 AM (in response to matti007)

    Sorry to burst your bubble....

     

    Tried exactly this.....didn't work at all...

     

    Went to Grid View from Column Browser and instantly crashed.

     

    Come on Apple your silence is deafening!

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