1 2 3 Previous Next 30 Replies Latest reply: Jun 2, 2013 7:28 PM by Cawas
abross86 Level 1 Level 1 (15 points)

I can't get my apple remote to pair to my 2011 macbook pro (running 10.7.3). My appletv remote keeps conflicting with the MBP, so I want to pair the macbook to its own remote to alleviate this problem. If I hold the menu and next buttons, as instructed, nothing happens. However I have tried the same thing on an older macbook pro, with the same remote, and it pairs perfectly. The IR sensor is turned on in the privacy settings, and ive made sure to turn off any software that could be conflicting. Ive even tried it on a fresh user account and it still wont pair. The remote's normal functions work fine (play, pause, volume, etc.), however when I press the menu button I see this message in the console:

 

loginwindow: CheckBootstrap(): bootstrap_look_up(): 0x44e: Bootstrap Unknown Service

 

I assume this is because Front Row was removed in Lion.

 

Any ideas?


MacBook Pro, Mac OS X (10.7), 2.2ghz, 8gb ram, 1gb gpu
  • 1. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    Screen Shot 2012-03-17 at 6.14.04 PM.png

    Go to System Preferences / Security & Privacy / General

     

    Make sure this check box is empty.

  • 2. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    Thanks but I already said my reciever is turned on. Again, the remote functions perfectly, except that I cannot pair it with the MBP. If it helps, I am logged in with the administrator account, so that isnt the issue either.

  • 3. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)
  • 4. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    Yes, I have gone through that procedure about 100 times. AGAIN, I was able to pair it just fine on an older macbook pro (2007) running 10.6.8, but not my current one running 10.7.3.

     

    Since nobody seems to have a solution to this problem from the searching ive done, does anyone perhaps know where the paired remote settings are stored (a plist file somewhere, hopefully?). I'm thinking I can copy the settings from the older macbook pro to the new one.

  • 5. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    I have found a post that may help you { the post is for an older computer, but it may work }

    https://discussions.apple.com/message/2351377#2351377

     

    Based on the premise that you should push all of the buttons and see what happens I tried several other button combinations on the remote. To my surprise holding the Menu + Play/Pause buttons together for five seconds paired the remote with my MacBook Pro.

  • 6. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    No luck. I tried every button combination I could think of. I suspect this has to do with some kind of corruption of the menu button mapping in lion, and perhaps the error the console is throwing is halting whatever process pairs the remote normally.

  • 7. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    Try resetting your mac's PRAM

     

    If that doesn't work

     

    Try resetting the SMC

  • 8. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    Still nothing. I was able to find, however, that the paired remote settings is stored in com.apple.driver.AppleIRController.plist. I also found the UID of my remote by pairing it with the old laptop and then vieweing that plist (in this case 184). I ran this command in an attempt to manually pair the remote:

     

    sudo defaults write /Library/Preferences/com.apple.driver.AppleIRController UIDFilter -string 184

     

    It changed the settings in the plist, but didnt seem to have any effect, and the security/privacy control panel doesnt show it as paired. I feel like I'm close, but there must be something else im missing.

  • 9. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    This may be an obvious question, but have you checked that the lens of the remote is clean, AND the receiving lens on your mac is clean ?

  • 10. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    Yeah it appears to be transmitting and recieving signals fine (I also did the iSight test to make sure all the buttons and the battery was working). As an experiment I also tried replacing the Lion AppleIRController.kext with the snow leopard driver and the receiver actually still worked, but it didn't solve the pairing issue. So it's not a driver issue which leads me to believe there must be some kind of software conflict. I've disabled every piece of daemon software I could find (i.e. growl and istat). Still didn't help. I'm afraid this is going to be an OS reinstall situation.

  • 11. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    It might be something "small" that is causing the problem that we BOTH aren't figuring out.

    You could wait and see if someone else answers this question who has a bit more knowledge.

  • 12. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    I'm sure I'll be kicking myself when I find the problem

  • 13. Re: Can't pair remote
    b j t Level 4 Level 4 (3,670 points)

    abross86 wrote:

     

    I'm sure I'll be kicking myself when I find the problem

     

    Same here

  • 14. Re: Can't pair remote
    abross86 Level 1 Level 1 (15 points)

    Solved it! Turns out I was missing the launchdaemon "com.apple.remotepairtool." I found a copy on a friends computer and reinstalled it. How it went missing, I may never know.

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