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New iPad (3) won't charge while in use

90328 Views 69 Replies Latest reply: Feb 6, 2014 11:39 AM by yvmd RSS
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Darryl Mylrea Level 1 Level 1 (105 points)
Currently Being Moderated
Mar 17, 2012 5:36 AM

Apart from running very hot while plugged in and in use, it seems that the New iPad uses more power than the charger supplies.

 

My battery meter slowly goes DOWN while in use and plugged in/charging instead of going UP!   

 

Seems the only way to get the battery fully charged is to stop using it!

 

It's a 64GB Verizon 4G version.

 

(and, yes, the heat on the back of the thing is starting to bug me).

  • RonAnnArbor Level 4 Level 4 (2,695 points)
    Currently Being Moderated
    Mar 17, 2012 5:39 AM (in response to Darryl Mylrea)

    You might already need to visit the Genius Bar and have it looked at/replaced. Mine does not get hot at all while charging. It also does charge while it is in use.

     

    Are you using the charger that came with the iPad or a third generation charger?....If you are using the iPad charger, get it looked at.

  • LexSchellings Level 5 Level 5 (5,495 points)
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    Mar 17, 2012 5:55 AM (in response to Darryl Mylrea)

    If it gets hot, return it. Something wrong in the iPad. Do not plug it in the iMac: if the charger (ipad 2 or 3) cannot charge it, the iMac usb port will certainly not have enough power for it and may be  damaged.

  • jsml Level 1 Level 1 (15 points)
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    Mar 17, 2012 5:58 AM (in response to Darryl Mylrea)

    Mine only gets a little warm initially, but then it cools off quickly. Are you using Apple brand cord and plug? I've heard of non-Apple cables and plugs causing problems. (In fact, I believe if you use a non-approved cable/plug, it voids your warranty?)

  • LexSchellings Level 5 Level 5 (5,495 points)
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    Mar 17, 2012 6:06 AM (in response to Darryl Mylrea)

    it should not heat up, when in use or not !

  • jsml Level 1 Level 1 (15 points)
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    Mar 18, 2012 9:10 AM (in response to Darryl Mylrea)

    Same experience, as posted above. I also noticed it getting a little warm while just using it today (not charging).

  • M8827 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Mar 18, 2012 9:26 AM (in response to Darryl Mylrea)

    My new iPad was at 4%, plugged it in to charge, and now, 5 hours later, it's still only at 87%. :(

    I notice it doesn't charge anymore while using it while it's charging. The battery runs down so incredibly quickly, and if I want it to charge up, I can't use it while it's plugged in.

    This is a huge issue to me. I want to be able to use my iPad whenever I want to use it, and not have it out of commission for hours and hours at a time! I even went and bought the extra long charger yesterday mainly to be able to use my iPad while it's charging.

    Does anyone think that Apple will come up with a solution to this problem?

  • LexSchellings Level 5 Level 5 (5,495 points)
    Currently Being Moderated
    Mar 18, 2012 9:37 AM (in response to Darryl Mylrea)

    The charger is 10Watts: 5Volts, which menas it can deliver 2 Amperes; the iMac USB connector is 5 Volts with 500 milli-Amperes, so it will only charge when the iPad is using less energy than that.

    But again: why not have Apple look at it, this iPad is under warranty.

  • Chris CA Level 9 Level 9 (73,365 points)
    Currently Being Moderated
    Mar 18, 2012 9:53 AM (in response to LexSchellings)

    LexSchellings wrote:

     

    The charger is 10Watts: 5Volts, which menas it can deliver 2 Amperes; the iMac USB connector is 5 Volts with 500 milli-Amperes

    -> Apple Computers and Displays: Powering peripherals through USB

     

    Note that "some Apple computers and displays can provide up to 1100 mA at 5 V "

  • Gzumba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 18, 2012 11:34 AM (in response to Darryl Mylrea)

    Wi

  • Gzumba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 18, 2012 11:41 AM (in response to Darryl Mylrea)

    Whoops! Hit wrong button. Hence "wi" post.

     

    I am very disappointed that my new iPad 3rd gen will not charge while in use. This is a major drawback. In fact, I'm posting on my iPad 1st gen while waiting for my 3rd gen to recharge.

     

    I hope apple can fix this. Meanwhile I will also try my own work-around: dim the screen and see if this allows a slow but definite charge. I'll report back later.

  • apoc_reg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 18, 2012 11:45 AM (in response to Darryl Mylrea)

    Another post about this, I'm not surprised. It really is not good enough that we can use it while getting a charge!!

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