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My Airport Express ethernet port is not working

5678 Views 23 Replies Latest reply: Mar 17, 2012 7:39 AM by Bob Timmons RSS
  • Bob Timmons Level 9 Level 9 (75,600 points)

    Are the ethernet ports disabled if the wireless mode is to "join" a wireless network?

    Yes....unless you use the Manual Setup option to "enable Ethernet clients".  But, the Express does not provide any additional wireless coverage when it "joins" a wireless network.

     

    If you configure the Express devices to "extend a wireless network", then they will provide more wireless coverage and the Ethernet port is also automatically enabled in this type of setup.

     

    Here I am assuming that all your AirPort Extreme and Express devices are newer wireless "n" versions.

  • safromgranite bay Calculating status...
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    Feb 28, 2012 9:42 AM (in response to Bob Timmons)

    Here I am assuming that all your AirPort Extreme and Express devices are newer wireless "n" versions.

     

    Bob, thanks for the reply.  My Airport Extreme base station is the newest 4th gen 'n' version, but all 4 Expresses are the older 802.11g  versions.  I do not see an option in the old Airport Utility vers. 5.6 to enable the ethernet port.  Version 6 of the utility does not work with my older Expresses. 

  • Bob Timmons Level 9 Level 9 (75,600 points)

    but all 4 Expresses are the older 802.11g  versions.  I do not see an option in the old Airport Utility vers. 5.6 to enable the ethernet port.  Version 6 of the utility does not work with my older Expresses.

    As I said, my reply assumed that all of your devices were the "n" versions of the product.

     

    Unfortunately, the older "g" version of the Express does not have the "extend a wireless network" feature.

     

    While it does have a  "join a wireless network" setting......it is not possible to enable the Ethernet port with the older "g" version of the product in this setting.

  • serevis Calculating status...
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    Mar 17, 2012 6:42 AM (in response to Bob Timmons)

    Hi Bob,

     

    Can you give me the steps on how to configre so it works. I was previously able to get it to work and then somehow in the new software I can't figure it out now. All my equipment is 4th or 5th gen

  • Bob Timmons Level 9 Level 9 (75,600 points)
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    Mar 17, 2012 6:52 AM (in response to serevis)

    By "new software", do you mean AirPort Utility 6.0 for Lion? 

     

    This discussion is about both "extending" and "joining" using the AirPort Express. Which are you trying to do?

  • serevis Level 1 Level 1 (0 points)
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    Mar 17, 2012 7:11 AM (in response to Bob Timmons)

    Hi Bob,

     

    Yes I am trying to add an extreme to my network and enable the ethernet ports. On previous versions of the utility software there had been a checkbox to let you enable the ports and for some reason now when I try to do extend nothing comes up in the next screen. Thanks for any help

  • Bob Timmons Level 9 Level 9 (75,600 points)
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    Mar 17, 2012 7:23 AM (in response to serevis)

    Sorry, I am still not sure if you are trying to use AirPort Utility 6.0 or not.

     

    Can you clarify?

     

    Which device is your "main" router in your network?

     

    I understand that you want to configure the AirPort Extreme to "Extend a wireless network"

  • serevis Level 1 Level 1 (0 points)
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    Mar 17, 2012 7:27 AM (in response to Bob Timmons)

    I am using 5.5 in windows as can't figure out the new 6.0 software to get into anything. I can use either though. My main router is in my den and is a 5th gen extreme and I am trying to add a 4th gen to my bedroom

  • Bob Timmons Level 9 Level 9 (75,600 points)
    Currently Being Moderated
    Mar 17, 2012 7:39 AM (in response to serevis)

    Apple's instructions to "extend a wireless network" are in this support document:

     

    http://support.apple.com/kb/HT4259

     

    Although a second AirPort Extreme is pictured in the example, the setup for an Express would be exactly the same.

     

    The instructions were written prior to the availability of AirPort Utility 6.0, so you would want to use the 5.5 version you have for Windows or download and install the much more functional AirPort Utility 5.6 for Mac OS X Lion and keep it on your Mac along with AirPort Utility 6.0 (which lacks a number of features).

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