12 Replies Latest reply: Mar 25, 2012 10:43 PM by comebacktobed
comebacktobed Level 1 Level 1 (0 points)

my macbook won't startup completely. i can log in, but then it tells me the hard drive is full and i can't access anything: no desktop, no dock, nothing. i think i had a runaway log, but i'm not sure. is there a way to boot from the installation discs? and if so, what can i do once i boot? can i delete files?


MacBook, Mac OS X (10.6.3)
  • 1. Re: macbook won't start completely; hard drive full
    comebacktobed Level 1 Level 1 (0 points)

    ok, so this happened a week ago, and i just switched to my work pc to get through the week. i left my macbook off this entire time and i just switched it on and it started completely, but i still only have 2gb left. i have an external hard drive, but i did have an external just break on me about a month ago, so what can i do to get rid of things on my current macbook?

  • 2. Re: macbook won't start completely; hard drive full
    Cattus Thraex Level 4 Level 4 (1,715 points)

    You strangled the disk with pumping up files until it cannot breathe. Note that, for a good run, you must have at least 10 % free disk space.

    Now, if disk is good, no tragedy. One solution is to start up by pressing Shift key, this starts a minimal and safe system which may free up resources. If this works, you may delete files so you may have more free space. If you may free up space in this may, restart normally and you are done.

    If you do not have a proper backup, as often happens, you must copy them first, and you cannot do that in this way. Therefore the solution is to start up in target disk mode by pressing T key after chime. You must have a second mac and a firewire cable to connect the two macs. The one started in target disk mode becomes a simple external disk. Now, you can save data then delete files so as to have at least 10 % free disk space.

    You cannot safely use a PC for saving data, even if it may detect your mac in target disk mode. You must have a utility named MacDrive, but note that some mac files may get corrupted in Windows enrionment. So, best a 2nd mac and a firewire cable. And, for the future, an external backup disk easily solves the issues.

  • 3. Re: macbook won't start completely; hard drive full
    comebacktobed Level 1 Level 1 (0 points)

    this helped me tremendously and while i was able to free up 12gb of hard drive, i wanted to back up again on my external before moving photos or music in case i mess up ... however, now my macbook is crashing every time i try to back up using my time machine. it'll start the whole XXMB out of XXGB, freeze, the screen will get dark & have a multilingual screen telling me i need to restart. any idea why?

  • 4. Re: macbook won't start completely; hard drive full
    comebacktobed Level 1 Level 1 (0 points)

    update: i tried to verify the disk and then repair it in disk utility. it said that it could not be repaired and now my macbook won't even acknowledge the hard drive...

     

    EDIT: it is shown, though unmounted & grey, in disk utility, but no where else

  • 5. Re: macbook won't start completely; hard drive full
    Limnos Level 8 Level 8 (38,475 points)

    I got a black screen telling me I had to reboot in many languages, what was it? - http://www.dslreports.com/faq/4970  Also has detailed description of what happens during a KP.

     

    Apple docs: What's a kernel panic? (Mac OS X) - http://docs.info.apple.com/article.html?artnum=106227

     

    Mac OS X Kernel Panic FAQ - http://www.index-site.com/kernelpanic.html

     

    Topic : kmosx: Kernel Panics? Don't panic too! - http://discussions.apple.com/thread.jspa?threadID=121923

     

    X-Lab: Resolving Kernel Panics - http://www.thexlab.com/faqs/kernelpanics.html

     

    Tutorial: Avoiding and eliminating Kernel panics - http://www.macfixit.com/article.php?story=20060911080447777

     

    Tutorial: An introduction to reading Mac OS X crash reports - http://www.macfixit.com/article.php?story=20060309075929717

     

    12-Step Program to Isolate Freezes and/or Kernel Panics - http://macosg.com/group/viewtopic.php?t=800

     

    Texas Mac Man's post on kernel panics - http://discussions.apple.com/thread.jspa?threadID=1723768

     

    Resolve startup issues and perform disk maintenance with Disk Utility and fsck - http://docs.info.apple.com/article.html?artnum=106214

     

    Using Disk Utility in Mac OS X 10.4.3 or later - http://docs.info.apple.com/article.html?artnum=302672

     

    Disk Utility's Repair Disk Permissions 10.0-10.6 - http://docs.info.apple.com/article.html?artnum=25751

     

    "Try Disk Utility" (modified from http://support.apple.com/kb/TS1417)

     

    1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

    5. Select your Mac OS X volume.

    6. Click Repair. Disk Utility checks and repairs the disk."

     

    If when booted to the installer disk Disk Utility does not even detect the drive then it is quite posssible the drive has totally failed and will need replacing.

  • 6. Re: macbook won't start completely; hard drive full
    JWR9 Level 1 Level 1 (0 points)

    If the hd totally crashed & burned, then there's nothing to do but replace it.

     

    But in general, I've had over-storage problems on Macs before; sometimes I couldn't even open two internet tabs at the same time. I'll tell you what my problem was. It might help you and others too.

     

    1. My iPhoto library eventually got way too big (including videos shot with my cam). To keep that under control, once a year I burn my entire iPhoto library onto DVDs, and file them away safely. Then I delete the entire iPhoto library and start over again...until another year rolls around.

     

    2. I had way too may iMovie (or Final Cut) events and projects. This is a massive storage issue (esp. if you're filming in High Def.). Once you create and export a movie, the project footage will remain in iMovie, unless you delete it all. I had over 50gb of old footage on iMovie when I first had a Mac and didn't know better. Once you've created & exported your movies, delete the event and project footage.

     

    As for storage, everything has it's pros and cons. I like DVDs because they never crash. But if you have a zillion gb of stuff, then a good external hd is needed.

     

    I think that if the average Mac user keeps iPhoto and iMovie clean like this, these sorts of problems won't happen. Now that I do this, I'm only using 75 out of my 160gb.

  • 7. Re: macbook won't start completely; hard drive full
    Limnos Level 8 Level 8 (38,475 points)

    Unless you're using true archival grade DVDs there is always a chance of them going bad.  I hope you are making multiple copies of each DVD.

     

    Apple at least seems to be under the impression optical media are a thing of the past and seems to be discontinuing hardware and software supporting the use of optical media.

  • 8. Re: macbook won't start completely; hard drive full
    Cattus Thraex Level 4 Level 4 (1,715 points)

    It seems you have a damaged internal disk, therefore backup everything and replace it. If you have a good backup, there is no tragedy, if you don’t, do it immediately.

  • 9. Re: macbook won't start completely; hard drive full
    Limnos Level 8 Level 8 (38,475 points)

    Before jumping to replacing the drive, first see if Disk Utility can see it.  If it can it is possible that whatever caused the initial problems did more serious damage to the operating system files but does not automatically make it a hardware issue.

  • 10. Re: macbook won't start completely; hard drive full
    Cattus Thraex Level 4 Level 4 (1,715 points)

    I wrote ‘it seems’, which implies no jump whatsoever. Besides, if the disk is good, may be always used as an external disk for backup or else.

    There are, of course,various ways of testing a disk, from the simple SMARTReporter through Apple Hardware Test  to more sophisticated methods. Installing via erase-and-install method may also be a simple test, which does not take more than half an hour.

    But the list may be longer.

  • 11. Re: macbook won't start completely; hard drive full
    comebacktobed Level 1 Level 1 (0 points)

    thank you for all of the information. i haven't had a chance to really sit down and open my system using the operating disc. mostly, i'm worried because i partitioned the disc, so my computer can recognize the part that is not the back up of my system. the part that is full of videos & teaching materials can still be accessed, but the backup/time machine part cannot. i went to hong kong over the weekend (i live in mainland china) & bought another hard drive just to try it again, and trying to back up my computer through time machine is causing my computer to crash every time. i'm getting nervous/paranoid because my previous external fell & was unreadable back in january. i went to visit my sister in london around this time and tried to get it fixed there, but just decided it was no big deal because i could get another external as the previous one was 2 years old. so this current backup external is the only backup i have :/ i deleted some preference files to see if it would help time machine, and it seems like it does not. therefore, after this *last* backup attempt, i am going to just manually move all of my files (teaching materials, music, photos) to this new external hard drive (which the computer is reading) and then attempt the disk repair & boot up with the install disc. and if that doesn't work, just wipe & start again? i'm not sure. are there any links or help pages you can suggest to make sure i get everything from itunes & iphoto backed up correctly when i transfer it to my external?

  • 12. Re: macbook won't start completely; hard drive full
    comebacktobed Level 1 Level 1 (0 points)

    this is my most recent log, if this helps any:

     

    Mon Mar 26 12:38:13 2012

    panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00256102, type 14=page fault, registers:

    CR0: 0x8001003b, CR2: 0x00000058, CR3: 0x00100000, CR4: 0x00000660

    EAX: 0x00000000, EBX: 0x00000000, ECX: 0x25000000, EDX: 0x086f06f8

    CR2: 0x00000058, EBP: 0x35aa3c38, ESI: 0x00000000, EDI: 0x00000000

    EFL: 0x00010246, EIP: 0x00256102, CS:  0x00000008, DS:  0x35aa0010

    Error code: 0x00000000

     

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

    0x35aa39b8 : 0x21b837 (0x5dd7fc 0x35aa39ec 0x223ce1 0x0)

    0x35aa3a08 : 0x2abf6a (0x59e3d0 0x256102 0xe 0x59e59a)

    0x35aa3ae8 : 0x2a1a78 (0x35aa3b00 0x0 0x35aa3c38 0x256102)

    0x35aa3af8 : 0x256102 (0xe 0x48 0x10 0x28a80010)

    0x35aa3c38 : 0x28e4e0 (0x8bce784 0x33000 0x0 0x1)

    0x35aa3d38 : 0x256d63 (0x5ac3ec0 0x33000 0x0 0x1000)

    0x35aa3de8 : 0x258f93 (0x8b6dcb8 0x33000 0x0 0x5)

    0x35aa3f38 : 0x2ab83c (0x54743d8 0x32000 0x1 0x5)

    0x35aa3fc8 : 0x2a18da (0x6246824 0x0 0x10 0x6246824)

     

    BSD process name corresponding to current thread: backupd

     

    Mac OS version:

    10K540

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: MacBook2,1 (Mac-F4208CAA)

     

    System uptime in nanoseconds: 5650134335490

    unloaded kexts:

    com.apple.driver.AppleFileSystemDriver     2.0 (addr 0xc95000, size 0x12288) - last unloaded 287044473332

    loaded kexts:

    com.seagate.driver.PowSecLeafDriver_10_5     5.1.1 - last loaded 60553681972

    foo.tun     1.0

    foo.tap     1.0

    com.pctools.iantivirus.kfs     1.0.1

    com.seagate.driver.PowSecDriverCore     5.1.1

    com.apple.filesystems.autofs     2.1.0

    com.apple.driver.SMCMotionSensor     3.0.1d2

    com.apple.driver.AppleHDA     2.0.5f13

    com.apple.driver.AudioAUUC     1.57

    com.apple.driver.AppleUpstreamUserClient     3.5.7

    com.apple.driver.AppleMCCSControl     1.0.20

    com.apple.Dont_Steal_Mac_OS_X     7.0.0

    com.apple.driver.AudioIPCDriver     1.1.6

    com.apple.driver.AirPort.Atheros21     425.14.7

    com.apple.driver.AppleIntelMeromProfile     19

    com.apple.driver.ACPI_SMC_PlatformPlugin     4.7.0a1

    com.apple.driver.AppleLPC     1.5.1

    com.apple.driver.AppleBacklight     170.0.46

    com.apple.driver.AppleIntelGMA950     6.3.6

    com.apple.driver.AppleIntelIntegratedFramebuffer     6.3.6

    com.apple.driver.AppleIRController     303.8

    com.apple.driver.AppleUSBTrackpad     201.6

    com.apple.driver.AppleUSBTCKeyEventDriver     201.6

    com.apple.driver.AppleUSBTCKeyboard     201.6

    com.apple.iokit.SCSITaskUserClient     2.6.8

    com.apple.BootCache     31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1

    com.apple.driver.AppleUSBHub     4.2.4

    com.apple.driver.AppleUSBEHCI     4.2.4

    com.apple.driver.AppleIntelPIIXATA     2.5.1

    com.apple.iokit.IOAHCIBlockStorage     1.6.4

    com.apple.driver.AppleAHCIPort     2.1.7

    com.apple.driver.AppleFWOHCI     4.7.3

    com.apple.iokit.AppleYukon2     3.2.1b1

    com.apple.driver.AppleSmartBatteryManager     160.0.0

    com.apple.driver.AppleUSBUHCI     4.2.0

    com.apple.driver.AppleEFINVRAM     1.4.0

    com.apple.driver.AppleRTC     1.3.1

    com.apple.driver.AppleHPET     1.5

    com.apple.driver.AppleACPIButtons     1.3.6

    com.apple.driver.AppleSMBIOS     1.7

    com.apple.driver.AppleACPIEC     1.3.6

    com.apple.driver.AppleAPIC     1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient     142.6.0

    com.apple.security.sandbox     1

    com.apple.security.quarantine     0

    com.apple.nke.applicationfirewall     2.1.12

    com.apple.driver.AppleIntelCPUPowerManagement     142.6.0

    com.apple.iokit.IOUSBMassStorageClass     2.6.7

    com.apple.iokit.IOFireWireIP     2.0.3

    com.apple.driver.AppleProfileReadCounterAction     17

    com.apple.driver.DspFuncLib     2.0.5f13

    com.apple.driver.AppleProfileTimestampAction     10

    com.apple.driver.AppleProfileThreadInfoAction     14

    com.apple.driver.AppleProfileRegisterStateAction     10

    com.apple.driver.AppleProfileKEventAction     10

    com.apple.driver.AppleProfileCallstackAction     20

    com.apple.driver.AppleHDAController     2.0.5f13

    com.apple.iokit.IOHDAFamily     2.0.5f13

    com.apple.iokit.IOSurface     74.2

    com.apple.iokit.IOBluetoothSerialManager     2.4.5f3

    com.apple.iokit.IOSerialFamily     10.0.3

    com.apple.iokit.IOAudioFamily     1.8.3fc2

    com.apple.kext.OSvKernDSPLib     1.3

    com.apple.iokit.IO80211Family     320.1

    com.apple.iokit.AppleProfileFamily     41

    com.apple.driver.AppleSMC     3.1.0d5

    com.apple.driver.IOPlatformPluginFamily     4.7.0a1

    com.apple.driver.AppleBacklightExpert     1.0.1

    com.apple.iokit.IONDRVSupport     2.2

    com.apple.iokit.IOGraphicsFamily     2.2

    com.apple.driver.CSRUSBBluetoothHCIController     2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController     2.4.5f3

    com.apple.iokit.IOBluetoothFamily     2.4.5f3

    com.apple.iokit.IOUSBHIDDriver     4.2.0

    com.apple.driver.AppleUSBMergeNub     4.2.4

    com.apple.driver.AppleUSBComposite     3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice     2.6.8

    com.apple.iokit.IOBDStorageFamily     1.6

    com.apple.iokit.IODVDStorageFamily     1.6

    com.apple.iokit.IOCDStorageFamily     1.6.1

    com.apple.iokit.IOUSBUserClient     4.2.4

    com.apple.iokit.IOATAPIProtocolTransport     2.5.1

    com.apple.driver.XsanFilter     402.1

    com.apple.iokit.IOFireWireSerialBusProtocolTransport     2.1.0

    com.apple.iokit.IOFireWireSBP2     4.0.6

    com.apple.iokit.IOSCSIBlockCommandsDevice     2.6.8

    com.apple.iokit.IOSCSIArchitectureModelFamily     2.6.8

    com.apple.iokit.IOATAFamily     2.5.1

    com.apple.iokit.IOAHCIFamily     2.0.6

    com.apple.iokit.IOFireWireFamily     4.2.6

    com.apple.iokit.IONetworkingFamily     1.10

    com.apple.iokit.IOUSBFamily     4.2.4

    com.apple.driver.AppleEFIRuntime     1.4.0

    com.apple.iokit.IOHIDFamily     1.6.6

    com.apple.iokit.IOSMBusFamily     1.1

    com.apple.kext.AppleMatch     1.0.0d1

    com.apple.security.TMSafetyNet     6

    com.apple.driver.DiskImages     289

    com.apple.iokit.IOStorageFamily     1.6.3

    com.apple.driver.AppleACPIPlatform     1.3.6

    com.apple.iokit.IOPCIFamily     2.6.5

    com.apple.iokit.IOACPIFamily     1.3.0