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Safari 5.1.4 Bank of America

2250 Views 13 Replies Latest reply: Apr 5, 2012 2:12 AM by Tim Fall RSS
Tim Fall Level 1 Level 1 (65 points)
Currently Being Moderated
Mar 13, 2012 12:16 AM

Upon updating to Safari 5.1.4, I can no longer sign in to Bank of America's Account Page. Entering a username, causes a blank page to be displayed. This occurs in both Private Browsing and regular browsing.

  • Carolyn Samit Level 10 Level 10 (84,095 points)
    Currently Being Moderated
    Mar 13, 2012 12:59 AM (in response to Tim Fall)

    Hi Tim,

     

     

    Open Keychain Access located in /Applications/Utilities

     

    Select Passwords on the left.

     

    Type    bank of america  in the search field top right corner of the window.

     

    Now right or control click that keychain then click Delete.

     

    Now with Safari open, go to Safari > Preferences then select the Autofill tab. Make sure User names and passwords is selected.

     

    Now select the Privacy tab. Click   Remove All Website Data

     

    Quit then reluanch Safari. Navigate to the Bank of America site. Login with your user name and password. You will be prompted to save that data to a new keychain, click Yes.

  • Carolyn Samit Level 10 Level 10 (84,095 points)
    Currently Being Moderated
    Mar 13, 2012 1:13 AM (in response to Tim Fall)

    Ok ...........

  • robogobo Level 2 Level 2 (290 points)
    Currently Being Moderated
    Mar 19, 2012 7:38 AM (in response to Tim Fall)

    I'm having the same or a similar problem.  There's no passcode field and I don't see a site key.  When I enter my username and location, there's no other option other than "sign in", but this takes me to the screen that says

     

    • The information you entered does not match our records. Please verify your information.

     

     

    What did you do to solve your login problem?

  • randyslovacek Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 19, 2012 8:04 AM (in response to robogobo)

    Yes - what exactly did you do?  I'm having same problem with B of A and youtube.

  • robogobo Level 2 Level 2 (290 points)
    Currently Being Moderated
    Mar 20, 2012 4:53 AM (in response to Tim Fall)

    It's working now.  Must be an intermittant problem.

  • jbaccounts Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 26, 2012 10:37 PM (in response to Tim Fall)

    Still intermittently down. You can do almost all your banking by logging in at www.bofa.mobi/

     

    It's the seriously no-frills version of Bank Of America's site.

  • jbaccounts Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 1, 2012 10:55 PM (in response to jbaccounts)

    Now www.bofa.mobi/ isn't working with 5.1.5. I'm starting to think this is an Apple problem, not a BofA problem.

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