Skip navigation

after ios 5.1 update apps won't download

285360 Views 345 Replies Latest reply: Mar 1, 2014 8:30 AM by Eleanor Ryan RSS Branched to a new discussion.
  • scottfromleesburg Calculating status...
    Currently Being Moderated
    Mar 19, 2012 3:12 AM (in response to dodiscom)

    It appears to also effect Itune. I tried to download some TV shows last night and the same thing happened. Apple PLEASE HELP

  • cak247 Calculating status...
    Currently Being Moderated
    Mar 19, 2012 3:44 AM (in response to dodiscom)

    I've had problems with updates and also purchasing apps and music and getting Unknown Error message since upgrading the iOS before the weekend so I phoned Apple Support this morning and very helpful - got it sorted straightaway and recommend all that have problems do that rather than trying fixes from the internet etc. Basically though it's a wi-fi conflict and involves resetting it so unless you're confident about doing this I'd phone them and they'll resolve it for you!!

  • scottfromleesburg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2012 3:51 AM (in response to dodiscom)

    Well if it that simple then why don't they post a fix?

  • cak247 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2012 4:34 AM (in response to scottfromleesburg)

    That's too simple!!  Good luck and hope you get your's sorted!

  • CrashingEchelon Calculating status...
    Currently Being Moderated
    Mar 19, 2012 8:18 AM (in response to cak247)

    I reset the network settings and I still have the same issue with download apps and updating apps. Unless did they mean to reset all settings as opposed to just resetting network settings? I'll contact Apple Support myself today on the online chat and see what they have to say on the issue.

  • kpytlik Calculating status...
    Currently Being Moderated
    Mar 19, 2012 8:23 AM (in response to kpytlik)

    Can't find the post that mentioned it, but just signing out of the app store through settings -> store fixed this for me.  yay!

  • scottfromleesburg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2012 8:24 AM (in response to dodiscom)

    I think they wanted you to reset all settings. I talked to them and they are going to call me at home this afternoon when I am near the phone.

  • twinkie212 Calculating status...
    Currently Being Moderated
    Mar 19, 2012 8:31 AM (in response to kpytlik)

    I have an iPhone 4S through Verizon, and have been dealing with this same problem.  After trying most everything in the above discussion thread, I called Verizon this morning and was transferred directly to Apple, where I received a simple piece of advice.  All I had to do was to open iTunes on my computer (I have a Macbook) and update all of my applications there.  When those updates were finished, I synced my iPhone, and the updates successfully transferred to the phone.

     

    Hopefully that won't always be necessary, but for now I'm grateful to be rid of the "Waiting" messages.....

  • cak247 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2012 8:32 AM (in response to scottfromleesburg)

    Yes it was reset all settings and that's why I think it's best to call support and they'll take you through the correct process and make sure it's all set up correctly - good luck!

  • cak247 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2012 8:54 AM (in response to twinkie212)

    I updated my iPhone on my computer this morning and yes it did update the apps on my iPhone but when I tested an app purchase I still got 'Unknown Error' message and it wouldn't go through, to check it's cleared that problem also purchase a free app to test if it's ok.

  • Drewy813 Calculating status...
    Currently Being Moderated
    Mar 19, 2012 11:06 AM (in response to dodiscom)

    Another person here with this problem... Apple, 5.1.1 needs to come out a fix this crap. It's annoying.

  • R4MPBOY Calculating status...
    Currently Being Moderated
    Mar 19, 2012 11:17 AM (in response to dodiscom)

    Hi Guys, I think a have the solution... it worked for me and I also had the same problem: apps won't download since 17.03.2012.

     

    Download and run:

    i-FunBox

     

    in the tree, go to:

    Raw File System

    - Downloads <folder>

     

    and delete everything inside this folder.

     

    Reboot and try again.

     

    Maybe there was a stuck download making this problem !!!! I think my App "Discovr Movies" caused the problem, maybe when trying to update.

     

    Please comment

     

    Greetings

  • Archaides Calculating status...
    Currently Being Moderated
    Mar 19, 2012 11:23 AM (in response to Fruzsi)

    I had the same problem for about two weeks and finally fixed it today. This site helped me figure out the solution:

     

    http://www.ifans.com/forums/threads/apps-stuck-waiting-solved.316037/

     

    I used iFunBox, opened /var/mobile/Media/Downloads (as my iPod is jailbroken), and deleted everything in the folder (all of it). I was a little worried because I was stupid and didn't backup any of the files, but I restarted my iPod by holding both the power and home buttons and when it started back up, the apps were normal. I tried to open one as a test and it began loading like a charm!

     

    Hope this helps someone!

    Archaides

     

    EDIT: I'm using iOS 5.0.1, but it should work for iOS 5.1 as well. If your iPod is not jailbroken, follow the link and read the post.

     

    Edited 11:23 PM  3/19/2012

  • elgar02 Calculating status...
    Currently Being Moderated
    Mar 19, 2012 12:28 PM (in response to dodiscom)

    I upgraded to ios 5.1 and not only do I now have huge problems downloading anything from apps to music from iTunes using either my wifi network or 3G but my music has been completely screwed up: some albums won't play at all (the listing is there but the bar doesn't move when I press play) and others have got entangled - for example, if I try to play one of my Muse albums, I get Paloma Faith instead!

    I have tried syncing, restoring from back-up, a hard boot etc. I'm all out of ideas. Help anyone?

  • FRRF Calculating status...
    Currently Being Moderated
    Mar 19, 2012 12:35 PM (in response to iplaykeyz)

    Same problem we updated on the iPad but it kept it at waiting help

1 2 3 4 5 ... 24 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (11)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.