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Printer Exorcism Needed

1074 Views 24 Replies Latest reply: Apr 5, 2012 7:03 AM by SG1776 RSS
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SG1776 Calculating status...
Currently Being Moderated
Mar 19, 2012 6:58 AM

My printer (HP PSC 1510) fails, w/an alert saying another device is using it. Ive looked in various places and see no obvious duplications of printer software. I recently trashed the software, downloaded new software. Printer worked once and then only moved ink cartridges. I uninstalled and reinstalled again. Printer bug light flashes ,cartridges move but nothing else. I only want scanning. Printer software doesnt see printer. Sys Profile sees it.

G4 Quicksilver (2002; 2001?), Mac OS X (10.4.11), 1.25GB/128GB/733Mhz/1mps DSL/GEM 17" flat panel
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 9:42 AM (in response to SG1776)

    Mac OS X: About the Reset Printing System feature ...

     

    http://support.apple.com/kb/HT1341?viewlocale=en_US

     


    Mac OS X: Cannot print, use Classic, start file sharing, burn discs, or update software if /tmp missing...

     

    http://support.apple.com/kb/TA21161?viewlocale=en_US

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 12:41 PM (in response to SG1776)

    Spotlight only allows you to find certain things.

     

    Find Any File...

     

    http://apps.tempel.org/FindAnyFile/

     

    EasyFind...

     

    http://www.devon-technologies.com/download/

     

    Near the bottom of the page.

     

    tmp is a folder at root/top of the drive, maybe hidden... I don't remember & don't  allow my OS to hide things from me... 'cause that's where Aliens like to hang out!

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 1:45 PM (in response to SG1776)

    Did you use these parameters?

    FAF_folder_tmp.jpg

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 3:01 PM (in response to SG1776)

    Click once on each & the path will show at the bottom, we want the one with no path or maybe the one that starts with Private.

     

    Better yet. In Finder's Menu, select Go menu>Go to Folder, and go to...

     

    /tmp/

     

    Does that show something or say not found?

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 6:36 PM (in response to SG1776)

    It looks like that folder is NOT missing then.

     

    icssuis503

    ics8352

    ics8368

    .KerberosLogin-506-856 (inited,gui,tty,local)

    objc_sharing_ppc_506

    ics285

    ics9046

    objc_sharing_ppc_26

    objc_sharing_ppc_92

    hsperfdata_BDAqua

    506

    www.minecraft.net

    icssuis506

    cs_cache_lock_506

    ics9067

    .DS_Store

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Mar 19, 2012 7:02 PM (in response to SG1776)

    Well, that folder missing, which it isn't, can keep it from printing.

     

    I forget also where we are & what we've done.

     

    I think you should get Applejack...

     

    http://www.macupdate.com/info.php/id/15667/applejack

     

    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...

     

    applejack AUTO

     

    Then let it do all 6 of it's things.

     

    At least it'll eliminate some questions if it doesn't fix it.

     

    The 6 things it does are...

     

    Correct any Disk problems.

    Repair Permissions.

    Clear out Cache Files.

    Repair/check several plist files.

    Dump the VM files for a fresh start.

    Trash old Log files.

     

    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)

     

    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

     

    Just sits there occupying very little space & never interfering, unless you need to invoke it in Single User Mode.

  • Madny78 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 30, 2012 2:51 AM (in response to SG1776)

    Hi SG1776,

     

    have you already just tried to turn off your printer and the Mac and then turn on again. Does it work now? Sometimes it can happen that a print job is not completed fully and then it gives the error that the device is in use by another program. So a power reset can help. Also verify if you can still make copies on the PSC.

     

    Regards,

    Mandy

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