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HT1349: How to find the serial number of your Apple hardware product

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HT1349 I cannot access Apple TV (2nd gen) from my Macbook or iPad2.

431 Views 5 Replies Latest reply: Mar 19, 2012 8:40 PM by m3man RSS
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Mar 17, 2012 3:30 PM

I keep receiving a message that I need turn on Home Sharing in iTunes, but it's already on. After I try a few times to connect, I receive an error code (-150006). On top of that, the Air Play icon seems to appear intermittently while I'm in iTunes. I have updated my iTunes and Apple TV software and restarted Apple TV as well. Any help would be greatly appreciated.

MacBook Pro (13-inch Late 2011), Mac OS X (10.6.8)
  • Winston Churchill Level 10 Level 10 (81,670 points)

    Have you checked that your firewall (if enabled) is allowing access for iTunes, do you run any anti virus software.

     

    Could you your Wi-Fi network be suffering from interference.

     

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • Mini-Mac Level 3 Level 3 (780 points)

    Sound like a network problem, however.  BTW, has is been working?

     

    Things you could try are:

     

    1.  Turn OFF computer's Firewall restart computer (then TEST).

    2.  Turn OFF router's Firewall restart router (then TEST).

    3.  Uninstall iTunes (only the APP, NOT your iTunes library), restart computer.

    4.  Download and install iTunes from Apple, repair permission (Mac).

    5.  Re-Authorize computer in iTunes

    6.  Re-Start Home Sharing in iTunes (then TEST).

    7.  Start your Firewall's (if you wish).

  • ryandiest Calculating status...

    I have the same problem... my Airplay worked fine until the new Apple TV software update.  I haven't changed anything else.  I think there is something wrong with the new Apple TV iOS release.

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