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New iPad overheating?

387047 Views 1,338 Replies Latest reply: Dec 25, 2013 2:07 AM by Gordon Phillips RSS Branched to a new discussion.
  • ObjectiveTC Calculating status...
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    Mar 20, 2012 8:47 AM (in response to NovaSins)

    Everyone experiencing a heating problem with the new iPad should contact Apple care to tell them about.

    U.S. iPod, Mac and iPad technical support:

    (800) APL-CARE (800-275-2273)

     

    I called in yesterday and correct I spoke with said that they had not received any reports of the heating problem. He did sound interested when I told him about it; I encourage everyone else to call into Apple care and at least make them aware of the problem even if they cannot fix it themselves.

  • Ubercat Calculating status...
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    Mar 20, 2012 8:47 AM (in response to Rich in Palo Alto)

    Exactly. My vision isn't terrible, but I wear glasses and they need to be replaced. A pair of stronger computer glasses I use with my desktop computer made the iPad's screen's quality obvious.

  • GSL040282 Calculating status...
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    Mar 20, 2012 8:53 AM (in response to JaxBchRon)

    Hi All,

     

    This is my first post on the Apple Forum. I was wondering if anyone on here can give me some advise please?

    I live in the United Kingdom and I have a iPhone 4S (32G) on a 24 month contract with Vodafone. On Saturday (17/03/2011) I got a call from one of Vodafone's Sales Departments in relation to the iPad 3. The sales consultant offered me the iPad 3 on a 24 month contract @ £32 a month with a one off £69.99 up front charge. Also with a additional £10 per month insurance premium. I told the sales consultant that I would have to think about it. I haven't made my mind up yet but since Saturday the reports in the United Kingdom's media about overheating and charging issues has made me a bit skeptical about purchasing the iPad 3 from Vodafone. Should I get it or get a iPad 2 instead?

     

    What should I do people?

     

    Any help please?

  • HMBGENO Calculating status...
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    Mar 20, 2012 8:59 AM (in response to Rich in Palo Alto)

         I don't get any hot spots what so ever. When using it, the warmth on the back feels like what you should get. It's hard to tell if it's the Ipad or tranfer from your hands. The screen feel about what i would expect from use of previous products. After charging from 51% to bring it to 100% which took about 2 hours with the Ipad asleep. I could just feel a slight difference on the bottom 1/3 to 1/2 of the back case.

     

         hmbgeno

  • Gary Antoine Calculating status...
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    Mar 20, 2012 9:01 AM (in response to faatty)

    The human body runs hotter than this. A specialty when it's trying to convert Celsius to Fahrenheit  in its head. LOL.

  • Wordfanne Calculating status...
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    Mar 20, 2012 9:07 AM (in response to Gary Antoine)

    Point taken. Ps: why do you think I used both in post? Head would have exploded...ugly splatter

  • Gary Antoine Level 1 Level 1 (15 points)
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    Mar 20, 2012 9:10 AM (in response to faatty)

    Apple says the 3 generation gets about 10 degrees Celsius hoter than the iPad2. About 65F. If you are getting hoter than that you should take it in. This info is on Engadget web page.

  • enderx Level 1 Level 1 (85 points)
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    Mar 20, 2012 9:16 AM (in response to Gary Antoine)

    Apple never gave any numbers.  The 10 degrees(it was Fahrenheit) thing was another website that did their own test.

  • Wordfanne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 20, 2012 9:18 AM (in response to Gary Antoine)

    Something tells me this statement won't help either Apple or customers. Perhaps their announcement yesterday that their cash reserves have reached ONE HUNDRED BILLION dollars could be aimed towards free fans for all.  Or cake.  Cake is good.

  • Chamar Level 4 Level 4 (2,035 points)
    Currently Being Moderated
    Mar 20, 2012 9:27 AM (in response to GSL040282)

    Not really possible to offer any advice. It's really up to you and whether or not you want Apple's latest gizmo. A 'cold call' offering you a deal is just that.  Vodafone want your money.  I did not do the maths but it looks expensive to me.

     

    For instance, I have an iPad 2 I bought from Apple some time ago.  It is on a monthly contract with O2 and costs me £10 per month for a reasonable data plan.  I use it on wifi most of the time but do need to travel and use it on the cellular network.  It is covered by my home insurance so no extra monies there.

     

    I have bought an iPad 3 (64GB wifi/4G) and think it is superb.  It does not overheat (or even get warm) but it does take a while to charge.  From experience I think this is normal for a new Li-on battery.  It takes many discharge/charge cycles to become 'conditioned'.  To be perfectly honest, technically the resolution of the iPad 3 is double that of the 2 but to the naked eye it just looks a bit better, certain'ly capable of being brighter.

     

    In my case, I've swapped the SIM from my '2' into my '3' and will continue with the data plan and have given my partner my '2' to replace an original iPad.  She only needs wifi.

     

    Bear in mind it is mostly people with problems who post here.  Did you see in today's papers how many iPad 3s were sold over the weekend?

     

    Bottom line... it's up to you

  • NovaSins Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 20, 2012 9:28 AM (in response to Wordfanne)

    Update: Apple says the new iPad operates “well within our thermal specifications,” according to a statement given to the blog, The Loop. Without saying what those are, Apple’s spokeswoman Trudy Muller suggested any customers concerned about the heat issue “should contact AppleCare.”

     

    The report that one site gave said the temp reached 92 f. While apple standard are 95

     

    So anybody with your overheating should contact apple care and see what they say

     

    All my problems seem to have gone away I even watched Netflix for 3 hours on full brightness while charging and mine never got hot.

     

    The iPad 3 has twice the backlight sensors as the ipad2 so keep the brightness at 50-75% and u should be fine for most users other than those with defective ones.

  • RobinT60 Calculating status...
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    Mar 20, 2012 9:49 AM (in response to Rich in Palo Alto)

    Well, I'm legally blind. Since I got my new iPad, I gave my iPad 2 to my husband. Yes there is a DRASTIC difference in quality.

  • dgutierrez0799 Calculating status...
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    Mar 20, 2012 9:52 AM (in response to faatty)

    So my Mine gets Warm with full Brightness and running a few apps at once. Doesnt Feel "Hot" though how people are saying. Will this Be enough to get a new one from the apple store or is this completly normal for this new Gen? Iam fine with it i just dont want to have a Defective device in my hands.

    Thanks [ 32g verizon 4g black]

  • joelfromcanada Level 1 Level 1 (0 points)
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    Mar 20, 2012 10:07 AM (in response to dgutierrez0799)

    dgutierrez0799 wrote:

     

    So my Mine gets Warm with full Brightness and running a few apps at once. Doesnt Feel "Hot" though how people are saying. Will this Be enough to get a new one from the apple store or is this completly normal for this new Gen? Iam fine with it i just dont want to have a Defective device in my hands.

    Thanks [ 32g verizon 4g black]

     

    I don't think this should even be a question.  If the unit is only getting warm at full brightness while running apps, this is perfectly normal.  A passively cooled device is going to get warm...the heat has to go somewhere!

  • mixmaven Calculating status...
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    Mar 20, 2012 10:09 AM (in response to dgutierrez0799)

    Like a few, I have used my iPad2 for heavy graphics based processes, like long sequences of HD in iMove, and never noticed a warm up issue.  However, I was using my new iPad last evening to review the latest issue of wired (very minimal processing required) at near full brightness (because it looks so lovely) and noticed it became warm to the touch.  LTE was not enabled and the device was not warm until approximately 15 minutes of use.  It was not hot, just noticeably warm.  Am I concerned?  Not at this point. Do I want apple to do something about it?  Don't deny the issue, just say it is normal and give us a normal operating temp range. 

     

    Quite frankly, I have been slightly underwhelmed by the new iPad.  Yes it has a beautiful screen, yes LTE rocks (so does my android LTE phone) but I but wish they had a few more differences between the iPad2 and new iPad.  Better sound, siri option, or an lcd in the rear apple logo, doesn't have to be a world changer. 

     

    Black 64gb Verizon LTE  

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