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Outlook 2011 for Mac: Lost all emails

30470 Views 20 Replies Latest reply: Sep 21, 2012 8:14 AM by Gla213 RSS Branched to a new discussion.
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Cotomelon Calculating status...
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Aug 3, 2011 1:21 AM

Hello,

 

I installed Microsoft 2011 for Mac two months ago and I was quite happy with that. Ok, I must say that Outlook often pops up with "Outlook 2011 has encountered a problem and needs to close". This is annoying, but when Outlook is re-opened all runs smoothly. I understand this is a problem with Microsoft, rather than with Mac, so I live with the idea.

 

The problem here is that when I have opened my Outlook this morning, to my great surprise, I have found out that all my emails have disappeared: nothing in my Inbox, no folders, no Archive, no contacts, no task list, no accounts set... Nothing! Outlook appears as if it is the first time it is used.

 

As far as I recall, I didn't do anything weird yesterday before shutting down. Luckily, I have a backup dated 17th July (no Archive folders, though), so I have lost just 2 weeks of emails (I'm currently importing that) but still, I would like to know what has happened to my emails and why.

 

Anyone can help, please?

 

Thank you for your consideration and for your help.

 

Cotomelon

Mac mini, Mac OS X (10.6.7)
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