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reset password

357 Views 3 Replies Latest reply: Mar 22, 2012 3:44 AM by Barney-15E RSS
Good Will Level 1 Level 1 (0 points)
Currently Being Moderated
Mar 20, 2012 12:03 AM

on my girlfriends computer when i select the option to allow password to be reset using apple id, it unchecks it self. i dont have this problem. so plz help me help her

MacBook Pro, Mac OS X (10.7.2)
  • baltwo Level 9 Level 9 (59,160 points)
    Currently Being Moderated
    Mar 20, 2012 12:42 AM (in response to Good Will)

    Screen shot 2012-03-20 at 12.42.17 AM.png

    27" i7 iMac 10.6.8 , Mac OS X (10.7.3), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • Barney-15E Level 7 Level 7 (33,385 points)
    Currently Being Moderated
    Mar 22, 2012 3:44 AM (in response to Good Will)

    While trying this out, I seemed to see the same problem. I tried checking that the AppleID associated was fine, which it was. I also re-locked the preference pane, and it unselected the checkbox. I then left the Users pane and went to the print pane, then closed it. When I opened it back up, the checkbox was checked.

     

    Try checking it and then quitting the system prefs without clicking anywhere else on the Users & Groups pane.

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