Skip navigation

New iPad (3) won't charge while in use

90253 Views 69 Replies Latest reply: Feb 6, 2014 11:39 AM by yvmd RSS
  • exemos Calculating status...
    Currently Being Moderated
    Mar 21, 2012 7:22 AM (in response to Darryl Mylrea)

    My new iPad won't even charge sometimes, at all. It's plugged into the wall, I've put it to charge all night, when I wake up it's gone up by 2percent. I'm making sure nothing is running and that the screen is dim, but this is a bit ridiculous.

  • exemos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 21, 2012 7:29 AM (in response to Darryl Mylrea)

    It turns off, but it still won't charge.

  • sidssp Level 1 Level 1 (100 points)
    Currently Being Moderated
    Mar 21, 2012 7:38 AM (in response to exemos)

    Make sure the connector is securely pluged in. I found that the curved edge sometimes let the connector comes lose by itself.

  • tofisher Calculating status...
    Currently Being Moderated
    Mar 21, 2012 9:53 AM (in response to Darryl Mylrea)

    Having the same issue as everyone here.  Plug it in and get the Not Charging notification whenever it is plugged into a PC.  So very dissapointed after finally ponying up for an iPad.  How do they expect people to use this for work? 

  • kennb3 Calculating status...
    Currently Being Moderated
    Mar 21, 2012 10:37 AM (in response to Darryl Mylrea)

    This looks like a bit oversight on Apple's part.  They stuck and laptop sized battery in the iPad without beefing up the charger.  Trying to charge via a computer's USB port will get you no where fast, it's simply evolved past that.  The only thing Apple could do to "fix" this problem is offer up a higher capacity charger, and if they're really nice, they'll give them out to the 3+million who've bought these things.

  • Michael Black Level 6 Level 6 (17,835 points)
    Currently Being Moderated
    Mar 21, 2012 10:46 AM (in response to kennb3)

    kennb3 wrote:

     

    This looks like a bit oversight on Apple's part.  They stuck and laptop sized battery in the iPad without beefing up the charger.  Trying to charge via a computer's USB port will get you no where fast, it's simply evolved past that.  The only thing Apple could do to "fix" this problem is offer up a higher capacity charger, and if they're really nice, they'll give them out to the 3+million who've bought these things.

     

    err, they did offer up a higher capacity charger (higher capacity than a computer's USB port anyway) - the 10Watt wall unit you get with every iPad since day one.

     

    The reality is that USB ports, even those meeting the revised standards for USB 2 and USB 3 do not put out very much power at all - not enough for tablets which are ever increasing in cpu power, storage, screen  and so on.  You cannot get blood from a stone, and you cannot get 10watts of power out of a computer USB port never designed to deliver more than 900mAmps at 5Volts.

     

    People post about this "issue" like is unique to iPads.  Its not.  My Nook color ereader is the same - it will charge off a USB if idle/sleep or off, but then only slowly.  Other tablets are the same - their power demands are too great for a computer data port to meet them fully.

  • kennb3 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 21, 2012 10:46 AM (in response to Michael Black)

    What I meant was higher capacity other than the 10W charger.  I don't normally use my computer to charge anything, but I did notice when I had it plugged in that while it said it was charging the battery wasn't ticking up any.

  • rbrylawski Level 6 Level 6 (10,785 points)
    Currently Being Moderated
    Mar 21, 2012 10:58 AM (in response to tofisher)

    iPad's should be charged using the suppied 10W charger.  Most computer USB ports do not put out enough to charge an iPad.  It has ALWAYS been this way, so maybe you should read the iPad Manual which has a section on charging best practices.

     

    As to iPad charging while in use even if plugged into the Wall, Consumer Reports verified yesterday that the new iPad does NOT charge while being used.  I'm sure this has to do with the redesigned battery. 

     

    When I charge my iPad, I almost always charge at night when I'm sleeping and I simply don't need or want my iPad to be on.  I put the cable in, plug it into the wall, and power it down.  It will charge most efficiently this way.

  • atl7187 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 22, 2012 7:54 AM (in response to Darryl Mylrea)

    Here is the video I posted on youtube of my charging problem:

     

    http://www.youtube.com/watch?v=9YaDslLaMLg

  • kristinfromwa Calculating status...
    Currently Being Moderated
    Mar 22, 2012 1:15 PM (in response to rbrylawski)

    Tried recharging for the first time this morning.  The 10W included power adapter was alarmingly hot after two hours, so I unplugged it from the wall. Wouldn't ever leave something that hot plugged into the wall any longer than that, whether I'm sleeping or not. Wi-fi and cellular data were off and screen brightness is set at about 50%. Location and Notifications were not off, but that shouldn't matter. I'd started charging after completely turning off this wi-fi+ 4 G 32G device.  Battery level went from 63% to 93% over two hours. Is there a way to tell when the battery is fully charged without turning on this device, anybody?

  • kennb3 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 23, 2012 5:01 PM (in response to kristinfromwa)

    It does get rather warm.

     

    You can try apps like Boost Magic that are suppose to help get the most out of charging and such.  I use it on my phone from time to time, haven't tried it on my iPad yet.

     

    On a side note - Has Apple responded at all to the charging problem?

  • imatter Calculating status...
    Currently Being Moderated
    Mar 25, 2012 8:56 AM (in response to Darryl Mylrea)

    I'm having a similar issue. I've had the iPad since last Sunday and have charged it overnight everyday. It came to the weekend (where I tend to use the iPad more), the battery ran down yesterday early-afternoon while I was watching video so I decided to recharge it using the 10W wall charger.

     

    I then read a Kindle (iPad app) book for hours yesterday afternoon (really easy to do on the retina screen) with the charging cable still plugged in, but even though the charging symbol was present - when I took the charging cable out to see what the battery was like, it hadn't moved (up or down)!

     

    I made a Genius appointment today, the guy did a diagnostic and couldn't find a problem with the battery, he said it was "healthy". He offered me a replacement iPad for peace of mind, but thought maybe there will be a software update soon to fix the issue (I opted to keep my iPad since I'm not convinced a replacement will be any different).

     

    My thinking is the same as a few people here, I'm wondering if the 10W adaptor is really cut out for the new power hungry battery.

     

    Every battery-included electronic device I own is capable of recharging while in use (including my £20 shaver). If it's design flaw then I expect this to be fixed, partly as this costs so much more, but mostly as it's going to become a real inconveniece. I hope that adding to this board might help surface the extent of the problem.

     

    Otherwise, I'm loving my new iPad!

  • cherryapp Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2012 10:06 PM (in response to exemos)

    I had a simliar problem yesterday. My battery indicator said 1% but so what since I'm plugged into the wall(no usb port). And guess what happned? The ipad shut down to charge.

    I couldn't even use my ipad even when plugged into the wall with a drained battery. WOW!

    How did that obvious technical gaff make it onto the market?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (4)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.