destnj

Q: External Monitor Won't Wake Up from Sleep

I'm using 2 imac 27' and one is simply used as an external display.  When I wake up the computer from sleep, it works on the main monitor, however the external display still has a black screen.  I have to unplug the external monitor to get it to wake up.  Is there anyway to fix this?

iMac

Posted on Mar 23, 2012 5:13 AM

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Q: External Monitor Won't Wake Up from Sleep

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  • by a brody,

    a brody a brody Mar 23, 2012 5:30 AM in response to destnj
    Level 9 (66,781 points)
    Classic Mac OS
    Mar 23, 2012 5:30 AM in response to destnj

    Unplug any non-Apple USB devices.  Many don't understand Apple's Energy Saver.

  • by destnj,

    destnj destnj Mar 23, 2012 8:12 AM in response to a brody
    Level 1 (0 points)
    Mar 23, 2012 8:12 AM in response to a brody

    I don't have any non apple USB or any other USB plugged into the external monitor except for the Thunderbolt cable. 

  • by X423424X,

    X423424X X423424X Mar 23, 2012 12:14 PM in response to destnj
    Level 6 (14,237 points)
    Mar 23, 2012 12:14 PM in response to destnj

    Is the imac that is in target display mode also sleeping?

     

    FWIW, some related articles that talk about sleep in target display mode:

     

    Using a 27-inch iMac (Late 2009 or Mid 2010) as an external display

     

    Target Display mode may not work after waking from sleep

  • by destnj,

    destnj destnj Mar 23, 2012 12:22 PM in response to X423424X
    Level 1 (0 points)
    Mar 23, 2012 12:22 PM in response to X423424X

    Thanks for the articles as I read them, but my imacs are 2011 so I'm not sure they apply?  The imac that is in target display mode wouldn't sleep unless the main imac was sleeping right?  Both of them are set to sleep exactly the same times, but I don't think the one in target display mode uses that.

  • by destnj,Solvedanswer

    destnj destnj Mar 23, 2012 12:30 PM in response to destnj
    Level 1 (0 points)
    Mar 23, 2012 12:30 PM in response to destnj

    Basically I had to unplug the thunderbolt cable and replug it in the opposite way and it worked.

  • by joelkoz,

    joelkoz joelkoz Jul 15, 2012 3:25 PM in response to destnj
    Level 1 (0 points)
    Jul 15, 2012 3:25 PM in response to destnj

    I have the new 15" Retina MacBook Pro connected to a Thunderbolt display using one of the TB ports. Earlier today, I discovered that I could connect a second older 24" Dell Monitor (2405FPW) I've been using for years by using the DisplayPort to DVI adapter I had on my old iMac, and plugging the Dell directly into the second Thunderbolt port on the MBP.  All was well, until the displays went to sleep (I have my laptop configured to not sleep for 3 hours, but have the displays sleep after about 15 minutes).  When I came back, moving the mouse and typing on the keyboard brought the Thunderbolt Display back to life, but the Dell monitor remained dark.  Pressing buttons on the Dell had the message "In Power Save Mode - press key on the keyboard" appear.  I tried turning the monitor off, back on, unplugging the DVI cable from the MBP, all sorts of things.  It just would not wake up.  When going to the System Preferences, the dell WAS recognized.  As I plugged and unplugged the DVI cable from the second TB port, the "Arrangement" tab would appear and go away.  So, it SEEMED like it was working.

     

    Final solution for me: I selected "Sleep" from the Apple menu to actually put the entire machine to sleep.  I then jiggled the mouse, and the machine woke up, along with BOTH monitors!

     

    So, it appears that if just the monitors go to sleep, the "wake" signal is not making it to the Dell.  If the ENTIRE MACHINE sleeps, they all wake together.

     

    Hope that helps someone.  I couldn't find an answer, so I found it trial-and-error.

  • by KeyBored,

    KeyBored KeyBored Oct 17, 2012 5:31 PM in response to destnj
    Level 1 (0 points)
    Oct 17, 2012 5:31 PM in response to destnj

    Wow - I had the same problem here and tried EVERYTHING.  I finally unplugged the video and power cable for TWENTY minutes and boom - problem solved.

     

    I had been using the Dell monitor fine for the last 6 years until this.  Crazy.

  • by William Donelson,

    William Donelson William Donelson Aug 15, 2013 1:36 AM in response to KeyBored
    Level 4 (2,514 points)
    Mac OS X
    Aug 15, 2013 1:36 AM in response to KeyBored

    When you put your Mac to sleep, wait for the external monitor to show "no signal" or go black. Then switch the monitor off.

     

    Then, before you wake up your Mac, switch the monitor back on, then wake up your Mac. This is clearly some sort of Apple Thunderbolt/DisplayPort problem.

     

    There are at least 20 threads in here with similar Thunderbolt/DisplayPort problems.

  • by rye-guy,

    rye-guy rye-guy Dec 13, 2013 12:26 PM in response to destnj
    Level 1 (0 points)
    Dec 13, 2013 12:26 PM in response to destnj

    I have the exact same problem.  Only solution I found was to unplug/replug or have a sleep corner and re-wake everything.  Man what a major pain.

    Apple why haven't you guys fixed?  It's been around since mid OSX 10.8

  • by William Donelson,

    William Donelson William Donelson Dec 13, 2013 12:37 PM in response to rye-guy
    Level 4 (2,514 points)
    Mac OS X
    Dec 13, 2013 12:37 PM in response to rye-guy

    It has been reported over and over and over.

     

    However, there are 1,000s of external monitors, each with different wake up tendencies.

     

    What I hate is the main monitor flashing and moving 2nd monitor windows back to main monitor

     

    Feck

  • by rye-guy,

    rye-guy rye-guy Dec 13, 2013 1:06 PM in response to William Donelson
    Level 1 (0 points)
    Dec 13, 2013 1:06 PM in response to William Donelson

    Stupid thing was it was working fine, then an OSX update way back in Jan of last year the monitor stopped waking up.  So either something broke in the monitor or the signals/timings the laptop is sending got changed.

  • by William Donelson,

    William Donelson William Donelson Dec 13, 2013 1:08 PM in response to rye-guy
    Level 4 (2,514 points)
    Mac OS X
    Dec 13, 2013 1:08 PM in response to rye-guy

    The "A" team at Apple now works on iOS. The "B" team are stumbling around, it seems to me.

  • by rye-guy,

    rye-guy rye-guy Dec 13, 2013 1:16 PM in response to William Donelson
    Level 1 (0 points)
    Dec 13, 2013 1:16 PM in response to William Donelson

    I'm betting it's on the to-do-list and they've got 1,200 other things at higher priority.

     

    Like fixing Numbers 3 so that the X-axis can be set to a date!  *nudge nudge wink wink*

  • by xolytem,

    xolytem xolytem Mar 12, 2014 4:46 AM in response to destnj
    Level 1 (0 points)
    Mar 12, 2014 4:46 AM in response to destnj

    I do own an Apple CinemaDisplay 23" Alu connected to mini displayport with a DVI / mini displayport adapter, on a 15" retina mbp 2013, and have the exact same problem.

     

    What is weird is that I have another mbp, 13" 2011, with the exact same setup, and the problem never occured.

     

    So it may be linked to retina actually ?

     

    What's sad (and maybe a shame), is that Apple is not abble to correct this problem with its own hardware setup...

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