1 2 3 4 Previous Next 46 Replies Latest reply: Jun 20, 2012 8:47 AM by SC500
Suze17 Level 1 Level 1 (5 points)

Is there any official word about the Heating Issue?  Since some New IPad owners get NO heating at all, is it a defective unit that heats up ?   Will this shorten the life of battery and components?  Should I keep my New IPad which heats up or return it and wait till issue is resolved?  


iPad (3rd generation) Wi-Fi, iOS 5.1
  • 1. Re: Is the Heating of New IPad a defect or not?
    mikebruce_94 Level 1 Level 1 (5 points)

    The iPad will heat up during operations such as downloading and multitasking, but if it's hot enough to become uncomfortable then I'd think of it as a defect.

  • 2. Re: Is the Heating of New IPad a defect or not?
    William Rivas Level 5 Level 5 (4,225 points)

    Suze17 wrote:

     

    Is there any official word about the Heating Issue?  Since some New IPad owners get NO heating at all, is it a defective unit that heats up ?   Will this shorten the life of battery and components?  Should I keep my New IPad which heats up or return it and wait till issue is resolved?  

    I have the 3rd generation iPad. No heat issues here. Read this link to rest assured:

     

     

    http://news.cnet.com/8301-13579_3-57401047-37/confirmed-new-ipads-heat-a-non-iss ue/

     

     

    I have no yellow tinge, wifi issues no celluar data issues no heating issues no battery issues just an amazing iDevice. No complaints AT ALL!

     

    If you feel you have a problem take it in. I not speking for all New iPad owners just on my ecperence.

     

    AppleWill.png

  • 3. Re: Is the Heating of New IPad a defect or not?
    Skydiver119 Level 7 Level 7 (21,255 points)

    I would take your ipad in and have it looked at. Whether or not its determined to be a defect, at least you have a paper trail that you've had the problem since March 2012.

  • 4. Re: Is the Heating of New IPad a defect or not?
    kuhlektore Level 1 Level 1 (0 points)

    This worked for me, in a few minutes my iPad was at a normal heat range to the touch.....All you need to do to adress the "heat issue" is turn down the brightness in settings. Also close some apps running in the backround just double click your home button and the app bar will show up, now just hold your finger on any of the apps running and a red circled minus sign appears, just tap the minus sign to close running apps and your tablet will operate with less heat...

  • 5. Re: Is the Heating of New IPad a defect or not?
    Encrypted11 Level 2 Level 2 (350 points)

    I have not read the CNet article but in the real world it works in this way. If you want to draw a conclusion, you need a sample size that is "good enough" to make a judgement on the population. I believe CNet is basing that judgement based on a heat test conducted to one iPad only and the unit is not faulty.

     

    Going forward, there has been efforts in gathering a more sizable amount of sample to draw a conclusion out of and we're using it on a issue-to-production-batch basis.

     

    http://www.chipmunk.nl/klantenservice/applemodel.htm

     

    Here's a link you can use to find the New iPad's production batch.

     

    So far from community efforts (discussion forums from fansites like marumours to apple discussions), heating issues on Production Week 2 and 10 is trending upwards as more people are aware of the issue and are joining these efforts.

     

    Here's some details of a faulty New iPad (Heating over 50-60 celcius when running apps in Retina) and I've requested for a unit exchange and the CSO from the sales team has also agreed to the exchange for a new unit.

     

    Name: iPad 3

    Group1: iPad

    Group2: WiFi

    Generation: 3

    Machine Model: iPad3,1

    Model introduced: 2012

    Production year: 2012

    Production week: 10  (March)

    introduced test: GOED

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 9 inch

    Screen resolution: 2048x1536 pixels

    Colour: White

    Capacity: 16GB

    Factory: DL (China - Foxconn)

  • 6. Re: Is the Heating of New IPad a defect or not?
    BB623 Level 4 Level 4 (1,160 points)

    Suze17,

    Not an issue for me.  I received mine on the first day and runs cool with games, surfing web and working on for hours, no heat.  There appears to be some units that run hot but Apple will exchange no questions asked so I would buy the 3rd generation without hesitation. The heat is not a defect and not uncomfortable.  My MBP runs alot hotter than this unit.

     

    Brian

  • 7. Re: Is the Heating of New IPad a defect or not?
    Ralph9430 Level 6 Level 6 (13,285 points)

    I saw a complete revie of the temperature ranges for a wide variety of tablets, both Apple and from other vendors. The conclusion in that study was that, yest the new iPad runs warmer than the original iPad and iPad 2 but it runs cooler than the tablets from two other vendors. Similar results have been published by other sources as well.

     

    But if you feel, for whatever reason, that your iPad is running too hot I would, and Apple also recommends this, contact AppleCare.

  • 8. Re: Is the Heating of New IPad a defect or not?
    Encrypted11 Level 2 Level 2 (350 points)

    Hey BB623,

     

    I'm very keen on hearing positive things on OTP of the new iPad.

     

    Do you mind specifying the status of these variables?

     

    1. Brightness % (Without auto-brightness)
    2. Wi-Fi on/off
    3. Bluetooth
    4. Apps running
      • Requires data?
      • how heavy is the app?
      • Runs in New iPad resolution?
    5. Without a back case?
    6. Finally, an estimated temperature that it's currently on
  • 9. Re: Is the Heating of New IPad a defect or not?
    audball4022 Level 1 Level 1 (0 points)

    Mine was from production week 12 and super hot so I returned it. I really only used it to read magazines from Zinio (which is what I use my old one for.) So I get that I was maxing the new super great screen. Very hot on edges and was very uncomfortable. Plus I have some aps that my toddler uses and there is no way I could let him play with this thing! If they did get it fixed then I would repurchase, other than the heat I had no problems with wifii and the view was great. No problem returning and here are my stats.

     

    Name: iPad 3

    Group1: iPad

    Group2: WiFi-GSM

    Generation: 3

    Machine Model: iPad3,2

    Model introduced: 2012

    Production year: 2012

    Production week: 12  (March)

    introduced test: GOED

    Family name: A1430

    Screen size: 9 inch

    Screen resolution: 2048x1536 pixels

    Colour: White

    Capacity: 64GB

    Factory: DM (China - Foxconn)

  • 10. Re: Is the Heating of New IPad a defect or not?
    audball4022 Level 1 Level 1 (0 points)

    Oh and I had drained the battery and fully recharged. Turned off the LTE while just on wifii, no bluetooth on and screen brightness lowered (not exactly sure what I lowered it to.) Still heated up quickly after viewing magazine pages. Used the regular flap case, protected the back but the worst were the edges for me and on the magnet/metal part of the flap cover case. Definitely a heck of a lot hotter than my old white MacBook '06 gets.

  • 11. Re: Is the Heating of New IPad a defect or not?
    HuskieN Level 3 Level 3 (980 points)

    Blown way out of proportion, my iPad 3rd generation runs at a comfortably warm temperature.

  • 12. Re: Is the Heating of New IPad a defect or not?
    DarenG Level 1 Level 1 (90 points)

    My Ipad definitely is warmer on the side everybody is complaing about but keep in mind I said warmer.  It's not hot to the touch or unbearable or anything close to that.

  • 13. Re: Is the Heating of New IPad a defect or not?
    JimHdk Level 7 Level 7 (23,635 points)

    A non-issue. I have had no heat problems with my iPad.

  • 14. Re: Is the Heating of New IPad a defect or not?
    AstroMacMan Level 2 Level 2 (290 points)

    A non issue for you, right?  But it's obviously a big one for some users! 

     

    For me, someone contemplating a buy, hearing that Apple is taking care of the *hot* units is important.  We have an original iPad that we love dearly-- and part of that is that it is cool, sleek, light, and speedy-- unlike our MacBook Pro which is definitely hot, too hot for shorts, bulky, and heavy.

     

    Was dismayed to hear that some/many iPad 3s were running warm/hot to the touch.  At least it's only some/many, but not most or all!

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