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1st Gen Nano Recall Notification

157814 Views 410 Replies Latest reply: Apr 10, 2014 5:59 PM by c_m_santi RSS
  • deggie Level 8 Level 8 (44,840 points)
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    Mar 21, 2012 12:54 PM (in response to cicerogirl)

    You couldn't still be spending money on AppleCare, you can only purchase it once for a device.

  • cicerogirl Level 1 Level 1 (145 points)
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    Mar 21, 2012 1:29 PM (in response to deggie)

    Oh, ok.  Thanks.  (Can you tell that I have never purchased it?!?)

  • maths887 Calculating status...
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    Mar 21, 2012 5:57 PM (in response to shellifromarlington)

    Does the replacement ipod come with headphones?  Just curious, mailed my old one in today and my headphones are getting a little old, so I was thinking about getting new ones if this doesn't come with new ones already.  Any info would be appreciated!

  • synyster156 Level 2 Level 2 (280 points)
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    Mar 21, 2012 6:08 PM (in response to maths887)

    no accessories will come with the replacement, just the ipod by itself

     

    hope this answered your question:)

  • P_Kerris Calculating status...
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    Mar 21, 2012 8:25 PM (in response to oldtimer1942)

    THanks! Although my battery died after I fully charged it only within a few hours. Which i don't think regardless of refurbed it was suppose to do that. So I'm going to the Apple store tom to see if it can be replaced or fixed.

  • Mikeeeee81 Calculating status...
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    Mar 23, 2012 10:38 AM (in response to shellifromarlington)

    Hello guys, any suggestions on what to do with iPod 1st gen when I purchased that in US back in time and I am now in Europe, Czech republic? I have no options to follow on exchange page with CZ:-( Thanks. Mike

  • farukyazici Calculating status...
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    Mar 24, 2012 6:52 AM (in response to Mikeeeee81)

    Consult local distributor. Turkey also is not on the list but they help us out with replacement in here.

     

    Back cover of my nano popped out due to inflated battery. Do you think it's still eligible for replacement? I'm asking because battery is fully dead that I can't even turn it on without connecting to a charger.

  • Cecorrede. Calculating status...
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    Mar 24, 2012 10:58 AM (in response to shellifromarlington)

    I requested the replacement of the iPod in December. A present day have not received even the empty box for replacement. According to the website, was sent on January 6. Is this normal? My patience runs low.

  • cicerogirl Level 1 Level 1 (145 points)
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    Mar 24, 2012 11:38 AM (in response to Cecorrede.)

    No, it is not normal for it to take anywhere near that long.  Contact Apple Support.

  • green-guy18 Calculating status...
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    Mar 24, 2012 2:27 PM (in response to jeffg07)

    i have the 1st generation ipod nano but i dont know where to go to send it or anything..

  • deggie Level 8 Level 8 (44,840 points)
  • Saintsevens Calculating status...
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    Mar 24, 2012 10:39 PM (in response to green-guy18)

    green-guy18 Don't do it Keep your 1st Gen Ipod nano. Apple isn't replacing the battery there going switch your great ipod for their junky ipod 6th gen joke. but if you like the new one disregard this message

  • Mr. Mellow Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 25, 2012 8:39 PM (in response to Saintsevens)

    Saintsevens, you answered a question that wasn't asked. It's one thing to offer helpful information, but another to translate your preferences into an imperitive disguised as a recommendation. Saying "don't do it" is unnecessary. Also, many people, even those who would have preferred to have a replacement 1st-gen, have reported that the 6th gen is a high-quality device, so to refer to it as a "junky...joke," without providing the reasons for your assessment, is just hyperbole. If you think green-guy18 might not know what Apple has been sending to people (even after 370 replies to this thread), then it would be enough to simply inform him of that fact.

  • synyster156 Level 2 Level 2 (280 points)
    Currently Being Moderated
    Mar 26, 2012 11:45 AM (in response to Saintsevens)

    i thought you were gonna let your account die off and never come back to apple as you said previously to deggie

     

    what was the point of that comment, if you are so concerned about other people in the replacement program you should create another topic in the forum to warn people or down apple

     

    either way i don't see why your making it such a point to put apple out as such bad people

     

    but if you really want to put so much time into than why not go all out and create your own forum about it and quit using apple's forum,it's such a contradiction

  • maths887 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2012 6:38 AM (in response to shellifromarlington)

    Just an update on my replacement journey:

     

    Submitted request on Sunday March 18th, 2012

     

    Received mail-in packaging on Tuesday March 20th, 2012

     

    Mailed in iPod 1st Generation on Wednesday March 21st, 2012

     

    Receiving notification that it was received on Friday March 23rd, 2012

     

    Received notification that a replacement iPod was mailed on Monday March 26th, 2012

     

    Used serial number in notification email to register product with my Apple ID, which is showing the product as a 6th generation iPod nano.  I will confirm details when it is delivered later today. 

     

    All in all, the process was quick and easy for me.  Clearly a difference from a few months ago.

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