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The New iPad will not sync all photo's

151831 Views 498 Replies Latest reply: Nov 13, 2013 1:01 PM by PeterOFre RSS
  • cassos Calculating status...
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    Mar 28, 2012 11:07 PM (in response to MMeador)

    I did all the clean install, reboots, delete iPode cache folders, starting to sync from an empty photo folder to clean the iPad, then progressively add more photos.

    It synced more photos than before, but still could not do it all.

     

    I suspect there is a new protocol for the ipad 3g which prevent proper sync/acknowledgement. That is something Apple keep changing/evolving to counter the engineers who do manage the reverse engineering of it...

     

    Unfortunately, we'll have to wait for the iPad 3g first firmeware update, just a little bit more patience, it must be around the corner

  • JPJordan Calculating status...
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    Mar 29, 2012 6:10 AM (in response to cassos)

    Commencing sync with Itunes 10.6.1...let's see what happens.

  • meerderideen Level 1 Level 1 (0 points)
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    Mar 29, 2012 6:20 AM (in response to JPJordan)

    Nothing will happen. Same issue as before. Nothing was fixed. It is so sad, apple does not get the solution... photos in the wrong folder, missing photos, iTunes forgets that previous devices were synchronized and so on... Bad, very bad. I do still have to sync every single folder for the iPad 3 step by step. But: After all that I cannot sync to the iPhone 4S. Apple shall fix that issue very fast because these are HOURS that we spend for trying out possible solutions (which just apple can deliver!)

  • Richard_Ince Calculating status...
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    Mar 29, 2012 6:21 AM (in response to JPJordan)

    I have tried 10.6.1.7 today and it has not fixed the sync photos error I have.

    I had been making progress this week by gradually putting more and more folders in the sync and have now got 4355 out of 18,000 on the device, prior to today I had added 40 new folders and the sync failed overnight with error 50 so I was pleased to see the new Itunes version this am! However I was recommended to check the edit / preferences / devices  - reset sync history box and sync which I did as well as deleting the Photo cache from my WIndows 7 pc. I now have the same amount of pictures with no new ones added and the pictures in all my folders are from different folders so all my previous success has been knocked back to stage 1.

    Very frustrating, I am now trying to sync the same photos to my wifes Ipad 2 - fingers crossed this still works.

  • meerderideen Level 1 Level 1 (0 points)
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    Mar 29, 2012 6:32 AM (in response to Richard_Ince)

    @Richard: If you delete the photo cache folder and then just sync to iPhone or iPad 2 and earlier, it should work perfectly. But at the moment you sync to the iPad 3 everything becomes crap... even when finishing sync with iPad 3 and then sync to iPhone or iPad 2: Problems, problems, problems. If you sync first to the iPhone and THEN folder by folder by folder on the iPad 3, it works. But after that you are not able to sync to the iPhone again, because iTunes forgot that you have synced photos with it... very frustrating and apple should fix that... it´s time.

  • Ralph9430 Level 6 Level 6 (12,460 points)
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    Mar 29, 2012 6:40 AM (in response to MMeador)

    A new iTunes version was released today, March 29, 2012, that is reported to correct problems with syncing photos. Start iTunes on your computer and check for updates. The latest version is iTunes 10.6.1

  • meerderideen Level 1 Level 1 (0 points)
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    Mar 29, 2012 6:42 AM (in response to Ralph9430)

    @Ralph: Have you even read the last messages? :-)

  • JPJordan Level 1 Level 1 (0 points)
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    Mar 29, 2012 7:26 AM (in response to MMeador)

    Sorry fellas.  My first sync attempt after updating to 10.6.1 was a complete success.  It just finished.  I'll keep monitoring this post just in case something changes.

  • ireallyhatepickinganame Calculating status...
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    Mar 29, 2012 10:35 AM (in response to JPJordan)

    Mine is still not working after updating iTunes to 10.6.1.7  I tried syncing a single folder with just 184 photos.  Got 5.  Works fine with iPhone 4s and iPad 2.  Just for fun I tried with my old 1st Gen iPhone and it worked just fine (though only maybe half the photos fit).

  • meerderideen Level 1 Level 1 (0 points)

    As I already said: If you delete the photo cache folder and then sync to your ipad 2 or earlier or iPhone 4S or earlier, everything works fine. All the time! But: If you then try to sync with the iPad 3, the problem starts. And after sync with iPad also the Sync with iPhone and so on do not work anymore... unless you delete the photo cache again and sync with iPhone.

     

    iTunes also "forgets" that you have previously sync with the iPhone after sync with iPad 3... but well, that was told 1000 times here... it makes no sense to do more posts here. WE can do NOTHING. Just apple can. And you guys have to call the hotline so that they are under pressure to react...

  • FFTB2012 Calculating status...
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    Mar 29, 2012 11:58 AM (in response to MMeador)

    Downloaded the new 10.6.1, erased all the caches and attempted a re-sync of just one folder with 190 pictures. No go. Only 28 photos sync'd.

  • Johnfrom神奈川県 Calculating status...
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    Mar 29, 2012 12:26 PM (in response to MMeador)

    same here with the new 10.6.1

     

    wiped cache re-sync (1) folder with (60) 4MB Jpeg from 5D mark II, only (6) made it.

     

    win 7 64 bit.

    raid 0 HDD

    12 MB RAM

     

    called express care, the lady didn't know how to help nor try to escalate the issue.

    i did mention this thread.

     

    i told them that i am returning it, which i am, my local store has stock, so when it is solved, i may come back.

  • wsmeyer Level 1 Level 1 (65 points)
    Currently Being Moderated
    Mar 29, 2012 12:34 PM (in response to Johnfrom神奈川県)

    Maybe you need more RAM? LOL

     

    The new iTunes didn't fix anything for me either.

     

    William.

  • Johnfrom神奈川県 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2012 1:03 PM (in response to wsmeyer)

    lol.....typo.

     

    12 GB Ram

     

    those of you having problem still,

     

    can you report your resolution of your files and/or camera?

  • MrMagic301 Calculating status...
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    Mar 29, 2012 1:38 PM (in response to MMeador)

    Been on the phone Apple a few times this week & working through things slowly. They told me that iTunes 10.6.1 does not contain any fixes for this issue, just some device connectivity fixes. But they have said they think it is a photo caching issue with the new iPad. When we went through a few things everything synced fine if the ipad is cleanly restored with no apps etc, but they do not know the exact cause. I will be sending them some system & diagnostic files from before & after restore & see what the difference is.

     

    I do have more photos on the iPad now than ever before but by no means all.

     

    Think it is just going to a waiting game

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