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Why did Apple TV forget the Alphabet?

1925 Views 21 Replies Latest reply: Mar 29, 2012 9:57 AM by lhotka RSS Branched to a new discussion.
  • KeithJenner Level 4 Level 4 (1,020 points)
    Currently Being Moderated
    Mar 10, 2012 12:00 AM (in response to buzzprostar)

    buzzprostar wrote:

     

    I completely understand that people are coming up with solutions to resolve this by creating playlists, but the bottom line is that we shelled out 100 bucks for this thing to work! It worked fine before I updated, so I will wait until Apple come up with another update or solution.

    You are absolutely correct that this is for Apple to solve, and it certainly shouldn't have happened.

     

    However, it could easily take them a few weeks to get it fixed, and in the meantime the ATV was pretty well unuseable for watching TV series on. As that is the main thing that we do with it, the hour I spent on Thursday fixing it was well worth it.

     

    That may not be the case for you, but it would be s shame if people were put off taking some fairly simple steps to resolve the iddue (deleting and re-adding your shows can just take minutes for example) and therefore didn't use the thing for weeks.

  • AndrewMJobes Calculating status...
    Currently Being Moderated
    Mar 10, 2012 6:09 AM (in response to KeithJenner)

    So some good news... I logged the bug with Apple and received this response pretty quickly:

     

    This is a follow up to Bug ID# 11019302.  After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering.  This issue has been filed in our bug database under the original Bug ID# 11005924. The original bug number being used to track this duplicate issue can be found in the State column, in this format: Duplicate/OrigBug#.


    Thank you for submitting this bug report. We truly appreciate your assistance in helping us discover and isolate bugs.

     

    Given the speed compared to normal perhaps they're well aware and hopefully a quick patch will be out!

  • Marty Frasu Level 3 Level 3 (935 points)
    Currently Being Moderated
    Mar 10, 2012 12:37 PM (in response to AndrewMJobes)

    It the new verson of iTunes the culprit or is it the Apple TV?

     

    The sorting on my TV shows is crazy

  • KeithJenner Level 4 Level 4 (1,020 points)
    Currently Being Moderated
    Mar 10, 2012 12:40 PM (in response to Marty Frasu)

    Itunes

  • Willo Level 1 Level 1 (30 points)
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    Mar 24, 2012 10:26 PM (in response to VodkaPundit)

    Having the same issue.  It's extremely frustrating, and disappointing after spending the time and money preparing a MacMini to serve as the new AppleTV media server (having enjoyed the first gen AppleTV that could hold the media).  I am surprised actually that Apple would make such a big deal out of launching the new AppleTV wihtout first checking to make sure it worked, and then not fixing the issue immediately once it was known.  My out of the box experience has been one of frustration rather than the usual awe and glee assocaited with getting new Apple product. 

  • GreeceLovesYou Calculating status...
    Currently Being Moderated
    Mar 29, 2012 1:26 AM (in response to VodkaPundit)

    iTunes update 10.6.1 out today now fixes, kinda, the problem:

     

    - Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.

     

    TV shows in the initial menu now list in proper albhabetical order again (Alcatraz to Zorro and then 21 Jump street etc. However, when you go into a show, all episode titles are in reverse alphabetical order (eg, starting with Zorro's Escape and going to Another Zorro Adventure). A bit weird.

  • lhotka Level 1 Level 1 (40 points)
    Currently Being Moderated
    Mar 29, 2012 9:57 AM (in response to GreeceLovesYou)

    Well, this is the company that thinks that numbers are supposed to go after the letters instead of before (like the rest of the world).  Maybe we need to send Apple a copy of : http://www.amazon.com/Basic-English-Revisited-Student-Handbook/dp/0939045761/ref =sr_1_sc_1?ie=UTF8&qid=1333040217&sr=8-1-spell

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