So....I've just finished several days of trying to get this done with Apple.
As I've previously posted, my MBP purchased in 01/2009 suffered from extreme overheating, video/graphics issues (especially while gaming), burned my leg once, and eventually the logic board just fried (it was particularly hot when it happened).
The first time I went into a store, the "Genius" (lol) told me that because of the "condition" of my computer (which is basically normal wear and tear....it's not in perfect shape, just cosmetic damage) it would have to go in as a general repair costing $1200+. I came to find out today that that price is the "Accidental Damage" repair price.
I went into another store and they were so busy that they were unable to see me. I made an appointment for the next day, which I rescheduled for today.
This appointment sent me back to the original store, where I spoke with another "Genius" who did admittedly do more to try to check out my computer than the previous one had. He told me that to repair my logic board, it would cost close to $600 including taxes. He questioned whether I would really want to pay that much for a repair on a 3 and a half year old machine (because he wants me to get a new one....just like the first guy).
I then looked up (on their computers) this thread, and found the California phone number which I promptly called. The girl I spoke with was very concerned, especially about the burn on my leg. I spent a WHILE on hold while she got someone on the phone to talk to me. He was nice, gave me his direct extension, told me when he works, and gave me a case number. I went through a questionnaire with him and we discussed the situation. I was polite but adamant that the logic board failure was due to the NVIDIA graphics card. He, also polite, was adamant that if the software test cannot be run (in the store, for example), that that means there is another failure/problem within the computer that is unrelated to the graphics card. Ergo, what they're really trying to claim is the graphics card failure/overheating/even melting (which he doesn't seem to think happens) cannot cause the logic board to fail.
This is how they are f****** everyone with this. They are trying to claim that if your logic board fails, it has nothing to do with the graphics card failing, even though the two are OBVIOUSLY happening at the same time, simultaneously.
This is BS.
I will wait until a day that he is not working (I know, because he gave me his work schedule). I will call a supervisor. Here where I live, in one of the biggest cities in the world, a major news network has a little segment for the people, which covered the death of my brother in 09 in the news when the funeral home refused to release his ashes to his family, and ended up with us getting them after all. I'm sure they would love a story like this, especially with all the problems the new iPad has been having with overheating and all the other issues with their products. They used to be quality. Now you can't buy an Apple product without having to take it in for something. I had to take my iPhone in on the 2nd day I had it. They do this on purpose because of the enormous amount of money they get from it. Why spend the $200M NVIDIA lawsuit money on fixing consumers' computers if you can just make more money getting them to all buy new computers or making them pay to repair their own when they finally die out.
I'm getting a nice little gaming PC. I'm getting one of those nifty new Samsung phone/tablet things. And I'm never looking back.
Goodbye, Apple. It was nice to know you.
Well, actually no, not really.
Message was edited by: Chreeper for a typographical error.