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Is anyone else getting a black screen when they play the last two episodes of Merlin Season 4?

726 Views 4 Replies Latest reply: Mar 31, 2012 10:13 PM by kae RSS
kae Level 1 Level 1 (105 points)
Currently Being Moderated
Mar 31, 2012 9:30 AM

I bought Season 4 of Merlin from the iTunes store and we've been watching the episodes, but the last two episodes "Sword in the Stone Part 1 & 2" won't play on my apple TV.  The sounds plays, but the picture is just a black screen.  Has anyone else had this problem?

Mac OS X (10.7.3)
  • iSaRG Calculating status...

    I'm  having the same problem.  The appleTV (the new one) plays other content from the iTunes store, and even streams the Netflix shows.  I'm having the same problem with the same Merlin Episodes.  They play fine when downloaded to the computer however.

  • iSaRG Level 1 Level 1 (10 points)

    Your idea was right on.  Apple TV's 1080p ability is new so it makes sense that the iTunes media streaming straight from the store would only be in 720p.  I found the setting in the "iTunes Store" settings in the main settings menu.  Turning it to 720 made the show stream properly. 

     

    This is disappointing if not surprising.  They need to either get that media uploaded in 1080p or patch the AppleTV software to auto switch on the iTunes Store content.

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