Dennis Robinson4

Q: Application began unexpectedly quitting

Process:         LaunchCFMApp [379]

Path:            /Quicken 2003 for Mac/Quicken 2003/Contents/MacOS/Quicken 2003

Identifier:      com.intuit.quicken

Version:         12.0.2 (12.0.2 ©1988-2002 Intuit Inc.

All rights reserved.)

Code Type:       PPC (Translated)

Parent Process:  launchd [92]

 

 

Date/Time:       2012-03-19 09:25:01.687 -0700

OS Version:      Mac OS X 10.6.8 (10K549)

Report Version:  6

 

 

Interval Since Last Report:          1175882 sec

Crashes Since Last Report:           85

Per-App Crashes Since Last Report:   57

Anonymous UUID:                      1B5E55CF-8157-4632-8FBB-A0AB01A18450

 

 

Exception Type:  EXC_CRASH (SIGTRAP)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

 

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

0   libSystem.B.dylib                       0x80239236 __pthread_kill + 10

1   libSystem.B.dylib                       0x80238ad7 pthread_kill + 95

2   LaunchCFMApp                            0xb80bfb30 0xb8000000 + 785200

3   LaunchCFMApp                            0xb80c0037 0xb8000000 + 786487

4   LaunchCFMApp                            0xb80dd8e8 0xb8000000 + 907496

5   LaunchCFMApp                            0xb8145397 spin_lock_wrapper + 1791

6   LaunchCFMApp                            0xb801ceb7 0xb8000000 + 118455

 

 

Thread 1:

0   libSystem.B.dylib                       0x80142afa mach_msg_trap + 10

1   libSystem.B.dylib                       0x80143267 mach_msg + 68

2   LaunchCFMApp                            0xb819440f CallPPCFunctionAtAddressInt + 206231

3   libSystem.B.dylib                       0x80170259 _pthread_start + 345

4   libSystem.B.dylib                       0x801700de thread_start + 34

 

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0x802fc540  ecx: 0xb7fff9ac  edx: 0x80239236

  edi: 0xb8211640  esi: 0x00000005  ebp: 0xb7fff9d8  esp: 0xb7fff9ac

   ss: 0x00000023  efl: 0x00000286  eip: 0x80239236   cs: 0x0000000b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x8023922c

 

 

Binary Images:

0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x8007d000 - 0x800e7fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

0x8036b000 - 0x804e6fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x805de000 - 0x805ecfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <E1B922F4-23DC-467E-631F-7E1B9C9F51CB> /usr/lib/libz.1.dylib

0x805f1000 - 0x805fdff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib

0x80601000 - 0x80647ff7  libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib

0x80654000 - 0x807d6fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib

0x80838000 - 0x808e5fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

0x808f9000 - 0x808fcfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld

0xb8000000 - 0xb81defff  LaunchCFMApp ??? (???) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

 

 

Translated Code Information:

objc[379]: garbage collection is ON

NO CRASH REPORT

Model: iMac12,1, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST3500418AS, 465.76 GB

Serial ATA Device: HL-DT-STDVDRW  GA32N

USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x850b, 0xfa200000 / 3

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 7

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd130000 / 5

USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd132000 / 6

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 3

FireWire Device: Oxford ATA Device 00, Newer Technology, Inc., Up to 800 Mb/sec

iMac, Mac OS X (10.6.7), 2.5 GHz Intel Core i5,owc 500 GB ex

Posted on Mar 19, 2012 9:48 AM

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Q: Application began unexpectedly quitting

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  • Helpful answers

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  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 30, 2012 6:25 PM in response to Dennis Robinson4
    Level 5 (4,791 points)
    Mar 30, 2012 6:25 PM in response to Dennis Robinson4

    Let me jump in here with what I consider to be the best advice available at the moment

     

    Courtesy of Linc Davis:

     

    I suggest you take the following steps immediately:

     

    1. Back up all data to at least two different devices, if you haven't already done so.

     

    2. Boot from your recovery partition (if running Mac OS X 10.7 or later) or your installation disc (if running an earlier version of the Mac OS), launch Disk Utility, and erase the startup drive. This action will destroy all data on the drive, so you must be sure of your backups.

     

    3. Install the Mac OS.

     

    4. Reboot and go through the initial setup process to create an account. Don’t import anything from your backups at this stage.

     

    5. If running Mac OS X 10.6.x [], run Software Update.

     

    6. Restore the contents of all the top-level subfolders of your home folder except “Library” from the most recent backup. You can also restore the files in the Library folder, but don’t restore any of its subfolders; only the files contained in those folders, and only if they’re visible in the Finder. Don’t restore any hidden files or folders, no matter where they are.

     

    7. [] disable Java in Safari’s preferences, and leave it disabled [], including all available updates. [] Note: I’m not referring to JavaScript, which is unrelated to Java, despite the similarity in the names.

     

    8. Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding steps, not before.

     

    9. Reinstall your third-party software from fresh downloads or original media, not from backups which may be contaminated. If you use any third-party web browsers, disable Java in their preferences, as you did with Safari in step 7.

     

    More information about Flashback can be found by searching this site, or the Web.

  • by jsd2,

    jsd2 jsd2 Mar 30, 2012 6:26 PM in response to Dennis Robinson4
    Level 5 (6,210 points)
    Mar 30, 2012 6:26 PM in response to Dennis Robinson4

    If you have Time Machine backups  then it would be helpful to know the date of infection so that you could restore your entire system to a state before that date. I'm not certain, but that  date might correspond to the modification date on the environment.plist file that the Trojan created on your system. Before deleting that file with the first command given by X423424X, I'd suggest running this command first, and writing down the date in the response line:

     

    ls -la ~/.MacOSX/environment.plist

  • by Dennis Robinson4,

    Dennis Robinson4 Dennis Robinson4 Mar 31, 2012 10:22 PM in response to X423424X
    Level 1 (15 points)
    Mar 31, 2012 10:22 PM in response to X423424X

    OK, here is where I am.

    I deleted all files and reloaded the operating system.  For a novice this was not easy and I am still having issues.  I did not know how to restore from the time machine and was afraid if I did I would bring my bug with it, so I dragged files over to the new window.  With updates I seem to be struggling through.  Here are the problems I am having so far, maybe I can get some help.

    Address Book and Calendar are empty and I am unable to find the back up files to re-load them. 

    Also in Safari I am unable to find my bookmarks.  Is there a way to find these files or am I out of luck? I am also going to post this issue as a new question.

    Thanks to all that have helped me, this computer has been such a friend up to a week or so ago.

  • by X423424X,

    X423424X X423424X Mar 31, 2012 11:47 PM in response to Dennis Robinson4
    Level 6 (14,237 points)
    Mar 31, 2012 11:47 PM in response to Dennis Robinson4

    Sorry, I don't use TM so I hope others comment here.

  • by MadMacs0,Solvedanswer

    MadMacs0 MadMacs0 Apr 1, 2012 1:43 AM in response to Dennis Robinson4
    Level 5 (4,791 points)
    Apr 1, 2012 1:43 AM in response to Dennis Robinson4

    Dennis Robinson4 wrote:

     

    OK, here is where I am.

    I did not know how to restore from the time machine and was afraid if I did I would bring my bug with it, so I dragged files over to the new window.

    Well I use TimeMachine, but have not really had to do a restore, yet (madly knocking on wood)!

     

    I would not be using the Finder to copy files as it was designed to work as described in Mac 101: Time Machine.

    Here are the problems I am having so far, maybe I can get some help.

    Address Book and Calendar are empty and I am unable to find the back up files to re-load them. 

    Also in Safari I am unable to find my bookmarks.

    For Address Book and Calendar I'm going to guess ~/Library/Applications Support/Address Book/ and .../iCal/ respectively.

     

    And Safari looks to be ~/Library/Safari/

  • by jsd2,

    jsd2 jsd2 Apr 1, 2012 5:59 AM in response to Dennis Robinson4
    Level 5 (6,210 points)
    Apr 1, 2012 5:59 AM in response to Dennis Robinson4

    See Questions 15 and 28 in Pondini's FAQ section here:

    http://pondini.org/TM/FAQ.html

  • by Dennis Robinson4,

    Dennis Robinson4 Dennis Robinson4 Apr 1, 2012 4:25 PM in response to jsd2
    Level 1 (15 points)
    Apr 1, 2012 4:25 PM in response to jsd2

    Thanks all, have to leave town for a few days.  Shutting her down and continue when I get back.

  • by X423424X,

    X423424X X423424X Apr 1, 2012 4:51 PM in response to MadMacs0
    Level 6 (14,237 points)
    Apr 1, 2012 4:51 PM in response to MadMacs0

    Well I hate to say it but just as this thread appears to be winding down yet another thread appeared on the same problem.  I gave my "usual reply" but I am mentioning this here in case anyone wants to chime in all over again on the same subject.

     

    Office 2004 unexpectedly quits

     

    At least this time there's been enough occurrences that I could cut to the chase almost immediately. 

  • by bluetopazocean,

    bluetopazocean bluetopazocean Apr 2, 2012 7:32 PM in response to X423424X
    Level 1 (0 points)
    Apr 2, 2012 7:32 PM in response to X423424X

    Copy and paste the commands...where? 

  • by X423424X,

    X423424X X423424X Apr 2, 2012 7:38 PM in response to bluetopazocean
    Level 6 (14,237 points)
    Apr 2, 2012 7:38 PM in response to bluetopazocean

    I assume you are referring to my other post (it would have been nice if you had quoted some context in your post here).  I did say they were terminal command that you copy/paste into a terminal window. 

  • by MadMacs0,

    MadMacs0 MadMacs0 Apr 2, 2012 7:44 PM in response to bluetopazocean
    Level 5 (4,791 points)
    Apr 2, 2012 7:44 PM in response to bluetopazocean

    bluetopazocean wrote:

     

    Copy and paste the commands...where? 

    Into the Terminal app window after the "$ " prompt.

     

    What problem are you trying to solve? If you have the Flashback Trojan and are referring to the post I think you are, that's no longer the recommended solution. Depending on when you were infected and with what there is new data out today on how to deal with it. Here's today's best advice:

    Courtesy of Linc Davis:

    You installed a variant of what’s commonly called the “Flashback” malware, although the name is obsolete.

     

    If you’re absolutely sure you know when that happened, and you back up with Time Machine or something similar, you can save yourself a lot of time by restoring your whole system from the most recent snapshot taken before it was infected. Then take Steps 7, 8, and 10 below.

     

    How can you tell when the infection took place? All you can be sure of is that you were infected some time before the problems started. You may have visited a blog that prompted you to install some kind of software, or a “certificate.” If you remember doing that recently, mention it in a reply, but don’t post a link.

     

    If you don’t know when you were infected, there's no easy, reliable way to remove the malware, because it's constantly changing. I suggest you take the following steps immediately:

     

    1. Back up all data to at least two different devices, if you haven't already done so.

     

    2. Boot from your recovery partition (if running Mac OS X 10.7 or later) or your installation disc (if running an earlier version of the Mac OS), launch Disk Utility, and erase the startup drive. This action will destroy all data on the drive, so you must be sure of your backups.

     

    3. Install the Mac OS.

     

    4. Reboot and go through the initial setup process to create an account with the same name as your old one. Don’t import anything from your backups at this stage.

     

    5. If running Mac OS X 10.6.x or earlier, run Software Update. You may have to run it more than once to fully update your system.

     

    6. Restore the contents of the top-level subfolders of your home folder except “Library” from the most recent backup. The Library folder may contain components of the malware. It’s best not to restore anything from there. If you must do so, restore only files, not folders, and only if they’re visible in the Finder, and then only if you’re absolutely sure you know what they are and they haven’t been altered. Don’t restore anything in the home subfolder Library/LaunchAgents, if it exists, or any hidden files or folders, no matter where they are.

     

    7. Launch Safari and select Safari Preferences… Security from the menu bar. Uncheck the box labeled Enable Java. Because of recurring security issues, the Java web plugin must be considered unsafe to use. (Note: I’m not referring to JavaScript, which is unrelated to Java, despite the similar names.) Very few websites have legitimate Java content nowadays. If you encounter one that does, and you think you can trust it, enable Java temporarily. Do this only if you know how to check for a malware infection immediately afterwards. If you’re not sure whether you know how to check, you don’t know how. Don’t rely on any kind of “anti-virus” software for protection.

     

    8. Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding steps, not before.

     

    9. Reinstall your third-party software from fresh downloads or original media, not from backups which may be contaminated.

     

    10. If you use any third-party web browsers, disable Java in their preferences, as you did with Safari in step 7.

     

    More information about Flashback can be found by searching this site, or the Web.

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