Currently Being ModeratedMar 31, 2012 10:25 PM (in response to sparta!)
I don't know if this will help anyone, but this "Waiting" problem was driving me crazy for awhile, and no one's suggestions worked.. So, I started looking at the actual files that weren't properly being added to iTunes Match. Turns out, all of them were missing the ".mp3" from the end of their names (and as such, were classified as an "MPEG Movie" in the Info window, rather then an MP3 audio file). Like magic, one by one as I started adding .mp3 to the end of those file names, these songs changed to Matched.
Now, be sure in your Finder's Preferences, you have the option checked to show file extensions. Otherwise, you won't see .mp3 on any of your files. Hopefully this helps someone.
Currently Being ModeratedApr 7, 2012 11:04 AM (in response to sparta!)
I have a bunch of songs that are 'Protected AAC' format -- they're songs I originially purchased from the iTunes Music store. They're still stuck at 'Waiting' after months of other songs being uploaded/matched. When I go look at the songs in the iTunes store, some of them don't appear at all and others show with a 'Buy' link.
This fixed some of the songs for me:
- I went into the Purchased section of the Music store and confirmed that some of the songs were available for download;
- Then I deleted those songs from my iTunes library;
- I went back to the Music store and downloaded them successfully to my computer.
Some of them (in particular, Imogen Heap's 'Speak for Yourself' album) ended up with duplicates (one 'Matched' and one 'Purchased') and showed up as separate albums in iTunes on my computer :\ But at least they're in my library now.
A few songs that show up as 'Protected AAC' aren't in my Purchased history in the Music store; others that I bought from the Music store no longer appear there and are just trapped in 'Waiting' limbo.
You can't convert a 'Protected AAC' using the 'Advanced > Create AAC' menu option, so it looks like I'm SOL on using those tracks with iTunes Match.
Currently Being ModeratedApr 8, 2012 7:29 PM (in response to sparta!)
Ok I am going to put this (Waiting issue) to bed.
First update Itunes Match.
When it is finished go to view / view options - enable (icloud status).
Ok now you will see the status of all your tunes.
Back up your original files.
Now delete the original files from your music folder.
Good now go look at iTunes the status of all the waiting files will be changed to uploaded.
Simple Itunes operates off of the iTunes folder not your music folder..
If you want the tunes off the clloud to your computer.
Go to edit / select all.
Down load all your tunes back to the computer.
They go into the itunes folder not your music folder.
They come back in 256 KBPS format.
The tunes that were up loaded will also come back, hovever they will download to the ITunes folder in the KBPS format you had them in.
ITunes operates off the ITunes folder not your computer folder.
Files will stay in waiting mode intill the orginal files are deleted out of your music folder.
Currently Being ModeratedJun 8, 2012 4:11 PM (in response to sparta!)
EUREKA! I have found a very easy fix - I really hope it works for everyone.
Ladies and Gents,
Having been faced with this waiting issue since I paid my good money for iTunes Match, I've not been too happy. Of my ~14000 songs, less than 7000 had matched. Until now. And mostly thanks to the other people who have posted on here and got me going in the right direction. And luck, of course!
First off, I tried all the 'standard' fixes listed above, turning off and on, etc, trying to force the match. And whilst secretcove's fix looked pretty good, unfortunately all of my music was already in the iTunes folder, so this was not the answer for me. The only thing I didn't try was converting all of my MP3's into AAC's. The fix sounded great and I know has worked for many, but I'm sure I'm not alone in not wanting to lose the highly transportable MP3 status of my music library. Yes, converting to AAC to get it matched on iCloud would have the music easily accessible on my iPhone and iPad, but what about when I want to put a 100 track playlist onto an MP3 CD to listen to in my car? That would be permanently impossible once I had converted to AAC, so that fix was not for me.
Anyway, I noted today that some albums where I remember in the past adding only certain tracks, and then later on adding the rest to my library were half 'Matched' and half 'Waiting'. So, whilst secretcove's post above didn't fix the problem for me, it gave me an idea. First, I deleted and then re-imported the 'Waiting' tracks. Updated iTunes Match. They matched.... Brilliant! So now just to find all those CDs and spend two days doing it for the rest of them, right? Wrong... Here is the quick and easy fix which really uses minimum effort, but has totally solved the issue (for me):
First, do a backup to Time Capsule if you have it running, or at the very least copy all of your music to another drive. (One wrong mouse-click using my solution could end in tears...). Also, ideally ensure that you have all of your iTunes music in the music folder which iTunes automatically chooses for you (though I am sure this would probably also work if you kept the files somewhere else).
1. With your whole library selected in the left hand sidebar, right-click on the column headers and from the drop-down list, check 'iCloud Status'.
2. When the iCloud Status appears in the column headers, click it to sort your library and then select all tracks which are in 'waiting' status (select the first, then scroll down and shift-select the last):
3. Right click on any selected track and select 'Delete', to delete all of the 'waiting' tracks. Trust me here!
4. Check the box as above and click 'Delete Items'. Trust me... here's the good bit:
5. Click 'Keep Files'... please be careful! ;-)
6. You will now have deleted all tracks which would not match from your library. It appears that you have just lost a lot of music. But fear not, all of the tracks are still right there in your iTunes music folder, because you (hopefully!!) selected the 'Keep Files' option.
7. Now, just go to File -> Add to Library, and select the root directory of your iTunes music folder (normally titled 'iTunes Music')
8. Go and get a coffee, or a beer, or two depending on how many tracks you've got. Whatever floats your boat. iTunes will beaver away effectively reconstructing your library by adding back all of the music you had 'semi-deleted'.
9. Once your library is back to where it was, and all of the album artwork has been re-done etc... Go to Store, click on 'update iTunes match'....
...and watch the magic happen. Just as it should have done 'out of the box'.
All my songs are now matched. Don't ask me exactly how this worked (corrupted meta-data, bad library referencing, older imports, who knows?). All I know is that it worked for me, where nothing else did (save possibly for the AAC solution, which was not suitable for me). And I know it's not really a 'quick-fix' per se, as the process will take your computer some considerable time if you have a big library. But most of this happens whilst you're putting your feet up or getting on with something else, so it's not exactly labour intensive!
Good luck...iMac, Mac OS X (10.7.4)
Currently Being ModeratedJul 20, 2012 2:36 AM (in response to sparta!)
I had a few albums stuck in waiting status.
This is how I fixed the problem.
1) Select the songs in iTunes and right click on them
2) Delete them but keep the songs instead of moving them to the recycle bin - The songs will gray out
3) Create an empty folder on the desktop
4) Go to your iTunes media folder and cut the songs
5) Past the songs into the empty folder on the desktop
6) Go back to the iTunes program and completely delete the songs
7) Cut and past the songs from the desktop folder into the "Automatically Add to iTunes" folder
8) Right click on the new songs in iTunes and choose "add songs to icloud"
9) Boom, problem solved.
Hope it helps
Currently Being ModeratedAug 9, 2012 8:00 AM (in response to Masoon)
thanks for posting your solution. Apple support pointed me to this thread but only your solution worked for me.
After step 9 I went through the procedure again that is neccessary to upload/download the songs from iTunes.
I have been fiddling around for hours after hours to get it working. Over the years I had several Macs because I was fed up with non-deterministic "operating systems" like Windows. Getting iTunes Match working correctly surely is a low-light. It's on par with anything Microsoft Windows did to me in the past :-( Apple needs to fix this.
Currently Being ModeratedDec 1, 2012 1:18 PM (in response to sparta!)
The below link kinda helped me. After doing everything in this thread (and others) I still had about 200 songs that would just not match. They would go into "error" state then go into "waiting". Nothing helpful from iTunes on why this was happening.
At one point in the link, it says to convert the "bad" songs into AIFF version. Problem was, when I tried to convert most of my 200 into AIFF, that actually failed with an error that the file was corrupted.
So even though everything else about the files was match compatible (size, type, etc, etc) the file itself has some sort of corruption in it. I could still play the file in iTunes but something is wrong with them at some low level (maybe time to switch to ZFS?)
Maybe this falls into the iTunes Match category of "Songs encoded as AAC or MP3 that do not meet certain quality criteria will not be matched or uploaded to iCloud."? Some better error reporting would be nice(!)
Anyway, I bet there are a lot of corrupted files out there. It would be worth trying to convert them to AIFF just to see if that is the case. I did have a couple that would convert but out of an album of 10 songs, only one would correctly convert to AIFF so the success rate was low (for me anyway). That one song seemed to not match because the rest of the album was bad. As soon as I got rid of the "bad" 9, the 1 "good" ALAF would match (as would the one AIFF file).
Currently Being ModeratedMar 1, 2013 7:25 AM (in response to sparta!)
None of this quite fits my problem, here is why...
To start with my songs are "greyed out"
... The symbol next to my songs in itunes (on pc windows 7) which are "greyed out" is the cloud with the arrow in it pointing down, the one you get which offers you to download the relevant song. But the writing say's waiting!!
My tracks are also showing in iTunes Match. As they also show in the song count!!
I just can't listen to them or download them. i can only highlight them to delete.
On my iOS devices (iPhone and iPad) I can't even highlight them. They're unresponsive!!
I have posted the question below in the community under iTunes Match. But i may get more help posting it here to...
I have a large amount of music (3000+ tracks) that's greyed out, with the status as 'waiting', I cannot click/edit or interact with these tracks whatsoever.
I have paid good money for a service that is flawed, I have a massive music collection, 100,000+ tracks. I know I cannot have that many in the cloud, but out of 19,638 tracks showing in my iTunes, only 15,678 are available. There are 3909 tracks which I cannot interact with, not on computer, or iOS device. What is really frustrating is that on my computer and devices at the bottom of the list it says there are 19,579 available in the cloud but with the 3909 tracks that won't upload, or match, or process, there "waiting" but with a "download from cloud" symbal next to them. This is more than exasperating, I now have incomplete albums, and unusable music, and wasted cloud space!!!
I've tried deleting those files, but in doing so I realised some of the music I deleted, I no longer have to re-upload it. But when I did start again, I had the same problem, but with different tracks!!!
Please please please sort this. it's an absolute Bain on the brain!!!
Currently Being ModeratedJul 10, 2013 12:23 PM (in response to Masoon)
Thanks so much for posting this, and being so clear in doing so. Here I thought I was doing a simple thing by backing up and protecting my music with this iTunes Match / cloud thing... little did I know it would be a time-sucking vampire! Kinda pathetic, really. Hope apple can get around to fixing these bugs, seeing how many of these posts suggest problems as old as March 2012! Sheesh!