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Is iCloud down?

1107 Views 21 Replies Latest reply: Apr 2, 2012 7:21 AM by B60boy RSS
  • B60boy Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 1, 2012 7:47 AM (in response to askcto)

    I have been on vacation the past week, got back into the US on Saturday and no mail.  iCloud keeps telling me that my username/password are not correct yet I know that they are.  Like many have mentioned, I still have Calendar, Contacts and reminders seem to work and are sync'ing.  However, with the email competly down for me for it seems the past 3-4 days, this is a jolt to my confidence in the email poriton of iCloud.  I'm a left over from the original Mobile Me "out of service email" a couple of years ago.  I just cant make my iCloud my go to primary email account.


    Now Apple, you have the most money of anyone in Tech and for that matter any corporation in the world.  Please fix the email issue with iCloud and try to get some confidence going in this product that is been coined as "the cetner of my digitial life".


    Now that I have that off my chest, what do we do from here?  I'm not going to change passwords if the issue is just with email.


    Thanks for listening.

  • ElChaoto Calculating status...
    Currently Being Moderated
    Apr 1, 2012 8:15 AM (in response to askcto)

    I know for some people this is not a real, respectively acceptable solution but i recommend using an free email provider which has been running flawlessly (with 0 days offline since 2005): gmail


    Nowadays it is unacceptable for me that an email service is down for more than 1 hour. Unless it is me that is fixing the IMAP server and/or doing updates and maintenance.


    I was right not to choose as my primary email provider.


    Anyways i can tell you that here (Switzerland) iCloud email services have been up and running since 2 days without any hiccups, at least for me.

  (one of the many email servers) is currently up and running @ 5:08pm (GMT+1).


    This is no help for many of you but i expected that iCloud email services would not run flawlessly.


    You either wait till they solve the problem or you start using another more reliable email provider.


    I'd love to help out, but i'm not an Apple employee respectively a system administrator for this company.

  • NWSki Calculating status...
    Currently Being Moderated
    Apr 1, 2012 8:39 AM (in response to B60boy)

    Here is what you want to do to fix your issue:


    (I had the same thing happen to me)


    Back up your email.


    Go to mail “preferences” and click on the accounts


    Delete your iCloud account (the “-“ at the bottom)


    Create a new Mail account )the “+” or  “file” > “Add Account” and enter in your iCloud information


    Depending on the throughput of your Internet connection, and the amount of emails you have loaded on the server, this process will take awhile to synchronize your account. 

  • carol1945 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 1, 2012 4:38 PM (in response to askcto)

    Same here, April 1, is it April Fools?? Everything was working so well.  Now, my mail won't work on my imac, asks for a password and won't accept any that I use.  I clicked on icloud and the mail was there, very slowly working,, and now I can't even get the icloud to load. My ipad and iphone are getting the mail.


    I also have a laptop not on icloud and it won't accept or send email either. What is going on?

  • ivandwilliams Calculating status...
    Currently Being Moderated
    Apr 1, 2012 5:07 PM (in response to askcto)

    From the looks of it, mail, calendar, sync are all out still.

    I have tried the p02 server as suggested. Worked for a while then had the same Password / User name prompts.

    Any word from Apple on this issue yet.

    The web log in states all services working with no issues??

    Not a very good status link.

  • defilm Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 1, 2012 11:48 PM (in response to ivandwilliams)

    Sadly this is just like "MobileMe" several

    Years ago.  I have been in IT for 30

    Years designing systems and networks for

    Banking.  For those Chase customers can you

    Even remember when your ATM's were

    Systemically Down?  NYSE Trading infrastructure?


    It is possible to build systems and networks

    That do not fail.  You need to hire good

    Talent.  I didn't do it alone. I was lead, but

    It is about building a team with people that

    Are as good as or better than yourself.  People

    Don't do that these days as they fear for their

    Job.  I built teams with people brighter

    Than myself or at least as skilled. 


    One company that tries to hire that way

    Is Google. I have not worked for them, but

    Know architects that do.


    I suspected this problem.  I won't use gmail

    As I don't trust google's policies.  The

    Simple answer is to go to "the",

    Lease an inexpensive server with redundant

    Bandwidth and cluster add on, and buy a

    Domain for $9/ year, and you will have

    Reliable imap email services. I also run

    A WEBDAV server as well. THaT is my primary

    Email. Besides a migration failure on

    A major fiber regroom for 4 hours in

    The last 12+ years, it has never been



    it is all menu driven front end so you don't

    Need to know Linux.  I do, and it is

    Faster if you do, but not required.


    I don't work for "the planet", I am just a

    Happy customer.  You do it once and

    Don't have to worry or think about it again..


    it just works and isn't google and most

    Important it isn't APPLE.  I am beginning to

    Lose faith in Apple. Weird for a family with

    A half dozen MBPs, IPads, IPhones.


    Tired of the under spec'ed and over priced

    Hardware for Mac OS X.  I had better see

    A 8 core MBP with 16-32GB ram, so trivial

    And common in PC land...  Otherwise

    This family is going to start eliminating

    Apple computers.  I know I am not alone.

    It was a quick climb to largest Market value

    And we have seen "king of the Mountain"

    Fall quickly before in history.  I think it

    Is just a matter of time now.

  • B60boy Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 2, 2012 7:21 AM (in response to defilm)

    OK, I changed my password and my iphone seems to be working now, but iPad does not work and neither does Mail on my MBA.  Very fustrated and concerned.


    There is an issue with iCloud email.  Emails that are sitting there but you can see them and the date is way off and odd like 12/31/69.  I dont know what to do next, but I'm concerned with the future reliability of iCloud.  Sad considering that I was about ready to put my iCloud as my primary.  But with this outage has sealed it up that I wont make it my prime email account.

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