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Wireless Keyboard not working with iPad2

8205 Views 14 Replies Latest reply: Aug 15, 2012 6:38 PM by Sam Katz1 RSS
AlabamaAnderson Calculating status...
Currently Being Moderated
Mar 26, 2012 8:30 PM

I've already wasted way too much time on a Apple product that has changed my mind about the company. I jumped through all of the necessary hoops to engage my wireless keyboard with my iPad2 but the keyboard will not type a single word. It says it's connected but it's not working. I got it to type twice for about 5 seconds each time but that was it. If anyone has any suggestions I'm all ears. I hope there is a simple fix.

iPad 2, iOS 5.1
  • kali4nia85 Level 2 Level 2 (455 points)
    Currently Being Moderated
    Mar 26, 2012 8:40 PM (in response to AlabamaAnderson)

    Did you check the batteries?

  • b j t Level 4 Level 4 (3,670 points)
    Currently Being Moderated
    Sep 22, 2012 6:17 AM (in response to AlabamaAnderson)

    iPad: Using Bluetooth headsets and keyboards

     

     

     

    Message was edited by: b j t

  • Sam Katz1 Level 2 Level 2 (190 points)
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    Mar 27, 2012 8:00 PM (in response to AlabamaAnderson)

    Contact applecare. Pair it with another bluetooth keyboard.

     

    Normally, the ipad asks you to type a code right, to pair?

     

    Does it type for that step and then stop?

  • Sam Katz1 Level 2 Level 2 (190 points)
    Currently Being Moderated
    Mar 28, 2012 6:34 PM (in response to AlabamaAnderson)

    The key lag or delay seems like it's a setting in the keyboard settings/ipad keyboard settings itself. Witness the keyboard preference pane in mac os x. I wonder if it's a accessibility setting...

     

    To rule out third party apps:

     

    1. Launch the Notes app. Type. If the notes app does not have the issue, it is the specific third-party apps you are using. I notice that some apps do not support bluetooth keyboards. Normally, they don't type at all.

     

    But who knows?

     

    2. Look for something in setting that controls keyboard delay?

     

    Shut down any "open" apps. (I know that multiple apps cannot run at the same time on the ipad, but humor me.) [Note: just replicating what apple sometimes has people try.]

     

    Turn off wi-fi and cellular data. Test again.

     

    If this works, some syncing or downloading activity is happening in the background and creating lag.

     

    Given that entering the code works fine, I doubt the hardware or bluetooth connection is faulty.

     

    Post back with results and we'll decide what to do.

     

    P.S Have you tried pairing the keyboard to a computer? Does this work ok?

  • Sam Katz1 Level 2 Level 2 (190 points)
    Currently Being Moderated
    Apr 2, 2012 11:25 PM (in response to AlabamaAnderson)

    Try pairing the keyboard with the computer. Verify connectivity there. For best troubleshooting, this should be a mac.

     

    What keyboard is it? Manufacturer/model number?

     

    The ipad 2012 supports Bluetooth 4.0. While it is theoretically backwards compatible with earlier bluetooth devices, Bluetooth 4.0 devices are supposed to be dramatically easier to pair. also, bluetooth devices that loosely conform to the specs may not work with a device that follows those standards more strictly.

     

    With that disclaimer out of the way, let me know how the computer test goes. If you have an iphone/ipod touch, and can pair with that, that would also be useful to know.

     

    Ultimately, if you have an apple store near you, or better yet, a third-party service provider, this may be ideal for that setting as they will presumably have multiple bluetooth keyboards to test with. I do have to note for completeness that the ipad does support usb keyboards using the camera connection kit.

     

    Are there any switches on the bottom of your bluetooth keyboard? Any buttons that might impact its ability to connect?

     

    --Sam

  • Sam Katz1 Level 2 Level 2 (190 points)
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    Apr 2, 2012 11:30 PM (in response to Sam Katz1)

    http://www.askdavetaylor.com/connect_wireless_keyboard_pair_apple_ipad_3g.html

     

    Could this be the problem? in which case, pairing it with the mac may introduce a "dual-pairing" problem. (see article above.)

  • MatthewKawalski Calculating status...
    Currently Being Moderated
    Jul 9, 2012 10:00 AM (in response to AlabamaAnderson)

    Could you share light on how was your issue resolved?

    I am experiencing exactly the same problem with iPad and apple keyboard.

     

    Regards,

    Maciek

  • yr4m2pro Calculating status...
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    Aug 15, 2012 4:19 PM (in response to AlabamaAnderson)

    I am having a very similar issue.  With mine, I will have the keyboard paired for some time.  I am able to type and navigate using the keyboard in notes or Audiotorium.  Then randomly at some point, the keyboard will stop working.  This has happened with both the apple keyboard as well as the logitech slim keyboard.  I go to the bluetooth settings, and it still shows connected, but doesn't work.  I have to disable and enable bluetooth to get it working again.  Any thoughts?

  • Sam Katz1 Level 2 Level 2 (190 points)
    Currently Being Moderated
    Aug 15, 2012 6:38 PM (in response to yr4m2pro)

    Do you or have you ever used it with any other devices, like computers? I would delete all the other pairings on your computers or other devices with the keyboard, then unpair and re-pair the keyboard with the ipad.

     

    If this doesn't work, I would contact iresq (iresq.com) or iphonerepair.com and ask for help. If the device is under warranty, obviously checking with Apple in-person cannot hurt either.

     

    iresq or iphonerepair will obviously want the device in their hands.

     

    --Sam

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