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iMessage BETA for Mac is not working

44728 Views 88 Replies Latest reply: Jul 11, 2012 8:49 PM by JostiBob RSS Branched to a new discussion.
  • Geri112 Calculating status...
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    Feb 26, 2012 1:47 PM (in response to tdub_laporte)

    Yes you Can use both iChat and iMessage at the same Time.Imessage Works only with Yahoo aol and other but not hotmail.imessage have replaced you SMS so enjoy.Works perfektly.

  • mudduk175 Calculating status...
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    Feb 26, 2012 6:22 PM (in response to Kuwaiti-)

    for me its working, I can send and receive messages when imessages is open but when I close the program and receive a message I can see it on the dock that I have new messages but when opening the program it shows no messages..

  • markrc Calculating status...
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    Feb 27, 2012 3:44 AM (in response to tdub_laporte)

    Got this from an Apple Care guy:







    Troubleshooting Messages Beta


    Products Affected

    OS X Lion




    Learn how to troubleshoot certain issues that you may experience with Messages Beta in OS X Lion.


    Can I uninstall Messages Beta and reinstall iChat in Lion?

    When you install Messages Beta, it replaces iChat in OS X Lion. If you want to remove Messages Beta and reinstall iChat, follow these steps:

    1. From the Messages application menu, choose Uninstall Messages Beta….
    2. A dialog will appear, asking you to confirm uninstallation of Messages Beta and reinstallation of iChat. Verify that you wish to do this.
    3. Restart your Mac when prompted.

    How do I set up my Mac and iOS devices for iMessage conversations?iMessage conversations in Messages can be sent from or received on any iMessage-capable device.

    1. To use Messages Beta on your Mac, first update to OS X Lion v10.7.3 or later if you have not yet.
    2. Set your iOS devices and your Mac so your Apple ID is your "Caller ID" (that is, the same Apple ID on all devices and your Mac).

      To set the Caller ID on iOS devices, see this article.

      To set the Caller ID on Messages for OS X:
      1. In the Messages application, choose Messages > Preferences.
      2. Under the Accounts tab, select the desired account.
      3. If you see a "Caller ID" pop-up menu, set it to your Apple ID. Note: You will see this menu only if you have added an alias to your Apple ID.

    Conversations aren't being shared on all my devices. What can I do?

    If you have an iPhone whose conversations aren’t being shared with your other devices, you are most likely sending and receiving iMessages with your iPhone's phone number. iMessages need to be sent and received with the same email address(es) configured on your other devices.

    To check this on your iPhone, go to Settings > Messages > Receive At. Tap “Use your Apple ID for iMessage” to sign in and configure your iPhone the same way as your Mac and any other devices.

    What if I have an issue with my Apple ID?

    See the section titled "If you still can't send or receive iMessages" in this article.

    You can check the profile settings for your Apple ID and reset your password (if needed) by

  • SaketJ Calculating status...
    Currently Being Moderated
    Feb 27, 2012 11:02 AM (in response to Kuwaiti-)

    This worked for me: (make sure iMessage is closed)

    1. In Spotlight type in "Keychain Access"

    2. There will be a certificate issued by Apple iPhone Device CA - This certificate was signed by an unknown authority. Delete this certificate (or move it to the desktop, out of the keychain access store)


    This is a known issue and beta users faced this issue with Facetime beta too. Check this geID=12561111

  • brandonfromaliso viejo Calculating status...
    Currently Being Moderated
    Feb 28, 2012 5:35 PM (in response to SaketJ)

    Got this from another thread and it worked for me.


    In System Preferences <> Network > Advanced Button > DNS tab add the DNS server (it's a Google Public one)


    It seems some DNS servers are not working well with this.

  • Tommysca Calculating status...
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    Feb 29, 2012 10:07 AM (in response to Kuwaiti-)

    After trying all suggestion, I've SOLVED:


    Changing my DNS with and



  • jpramirezh Calculating status...

    This really solved my issue, just changing my DNS records solved the issue.


    Excelent thanks.

  • whiny Calculating status...
    Currently Being Moderated
    Mar 2, 2012 4:26 AM (in response to jpramirezh)

    This worked for me too. Apple should integrate a better network diagnostic into Messages; I'm behind a router and obviously there needs to be some built in check for a problem like this.

  • cjbacca Calculating status...
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    Mar 6, 2012 4:17 PM (in response to Tommysca)

    This worked for me; thanks Tommysca!

  • SusanS330 Calculating status...
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    Mar 10, 2012 1:56 PM (in response to KCJCD)

    It won't even download for me. I just get the "Thank you for downloading" message, but nothing happens.  I already changed my DNS to


    What else am I missing?

  • SusanS330 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 10, 2012 2:08 PM (in response to SusanS330)

    Nevermind, it downloaded.


    Now let's hope it works!

  • j_wade Calculating status...
    Currently Being Moderated
    Apr 3, 2012 6:05 PM (in response to Kuwaiti-)

    I tested the app this morning using a Google talk account, two AIM accounts, and a account and it all worked fine. However, I just hopped on again and a connection can't be established for any of my accounts. Pretty annoying. I'm reverting back to iChat as I don't have time to mess around with it right now but thought I'd share my issue with others so they know they're not alone. *Note, I get a similar error when attemtping to connect to any of my accounts.


    Messages Issue 1.png

  • sarah0714 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 20, 2012 10:51 AM (in response to Kuwaiti-)

    I am successfully using iMessages BETA on my Mac with my Apple ID, but can't connect my Google Talk account. (Note: I have the same gmail account that I'm trying to use here already connected and working with my Address Book and iCal and previously iChat). When I go to Window > Buddies (as suggested earlier in this post) I try to sign–on after it attempts to connect I get this message: "Messages can't communicate with the Google Talk account "Gmail". Could not connect to host". I have left all "Chat Settings" and "Server Settings" in Preferences as default because those settings DO work for iCal, Address Book, and previously iChat.


    I have already tried uninstalling it/reinstalling iChat (as suggested in an earlier post) and then downloading iMessages again. Still, no luck.


    Thanks for your help!

  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)
    Currently Being Moderated
    Apr 20, 2012 2:56 PM (in response to sarah0714)



    Are you using a name that ends or when you login to the Google Mail web page?

    You needs to enter the ID in ichat/Messages as it appears when you login to Google.


    Also only Google mail account work in other apps like this  (no other Google ID that may be able to chat when Logged into Google)




    10:56 PM      Friday; April 20, 2012

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously


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