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Can't login to backend of websites???

341 Views 8 Replies Latest reply: Sep 9, 2012 8:14 PM by MainVainMyMac RSS
MainVainMyMac Calculating status...
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Apr 3, 2012 8:03 AM

I am helping a developer add content to sites, that run on Visual Expressions CMS and Magento CMS.  I cannot login using the Super Admin login, even though my partner with a MBP can...Seems to be my hardware/software.  Ive tried using Chrome, Firefox, Safari & even Opera (clearing cache as well). Does this sound like a familiar or know issue/fix, that would help me tremendously.  Thanks for your time

MacBook Pro, Mac OS X (10.7.2), 8,1 - 2.2ghz i5 processor, 8g RAM
  • a brody Level 9 Level 9 (62,195 points)
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    Apr 3, 2012 10:48 AM (in response to MainVainMyMac)

    Try http://www.opendns.org/ for your DNS values.

  • FrenchToast Level 3 Level 3 (570 points)
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    Apr 3, 2012 12:58 PM (in response to MainVainMyMac)

    I'm not sure it does, unless you connect through a DNS that will filter some content. You don't happen to have an ad-filter/blocker enabled on your browers? Given the list of browsers you've tested your pages with, I assume not, but you never know.

     

    The fact that you can't log in as admin on the website seems to mean there's a conflict somewhere. Are you positive your partner isn't logged in at the same time as you? You say you have emptied the cache in all browsers. Have you also deleted permanent storage (aka Flash) from, say, Opera?

     

    Can you load an empty template at all? (that's provided you can log in as admin... )

  • FrenchToast Level 3 Level 3 (570 points)
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    Apr 3, 2012 1:33 PM (in response to MainVainMyMac)

    You frequently clear caches on your MBP? I mean those in /var/cache and /var/session.

  • FrenchToast Level 3 Level 3 (570 points)
    Currently Being Moderated
    Apr 3, 2012 9:58 PM (in response to MainVainMyMac)

    It's explained here: http://kb.siteground.com/article/How_to_clear_the_cache_in_Magento.html

     

    My company uses CMS for a small part of our intranet devoted to inputing data in a customers database. I know that's not exactly what CMS is for, but it serves our purpose, especially when it comes to saving time on loading pages where input text fields are numerous and not all used. We admin it from Windows and the odd Unix workstation, and I know that clearing cache improves performance and prevents any downtime further down the road. Worth a try in your case.

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