1 2 Previous Next 27 Replies Latest reply: Apr 8, 2012 9:48 AM by rayuk
rayuk Level 1 Level 1 (0 points)

hello i need help dont know alot about the tecnical bit but i updated safari 5.1.4 and then the problems started .

safari/app store and updates wont load all i get after about 30 seconds is installer quit unexpectedly.

even went to apple site and downloaded safari 5.1.5 and installer 1.0 updates but cant get them installed because i get the same error message

installer quit unexpectedly. HELP PLEASE


MacBook, Mac OS X (10.6.8)
  • 1. Re: HELP i dont know alot about computers
    Carolyn Samit Level 10 Level 10 (89,660 points)

    Hi Ray ...

     

    How much free space is there on the startup disk?

     

    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.

  • 2. Re: HELP i dont know alot about computers
    Linc Davis Level 10 Level 10 (118,025 points)

    Launch the Console application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Look under User Diagnostic Reports for crash reports. Select the most recent one and post the contents — again, the text, not a screenshot. For privacy’s sake, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

  • 3. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    hi there iv got 25% free still have problem

  • 4. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    done as you said is that the very long info that says alot of gobbly gook to me ? see told you i dont know alot about computers

  • 5. Re: HELP i dont know alot about computers
    stevejobsfan0123 Level 7 Level 7 (32,320 points)

    Linc mention opening Console by typing "Console" in the Spotlight Search. I'm guessing you may not know what that means. See here:

    Spotlight Search

     

     

     

    (Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

  • 6. Re: HELP i dont know alot about computers
    Linc Davis Level 10 Level 10 (118,025 points)

    Please post the crash report. Text, not screenshot.

  • 7. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    think im therenow hears what it says.

     

     

     

    04/04/2012 17:13:04    ReportCrash[272]    Saved crash report for Safari[268] version 5.1.4 (6534.54.16) to /Users/ray01uk1/Library/Logs/DiagnosticReports/Safari_2012-04-04-171303_raymond -hakes-macbook.crash

  • 8. Re: HELP i dont know alot about computers
    Linc Davis Level 10 Level 10 (118,025 points)

    We're getting close. Please try to follow the instructions above to post the crash report.

  • 9. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    Process:         Safari [268]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.4 (6534.54.16)
    Build Info:      WebBrowser-75345416~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [91]

     

    Date/Time:       2012-04-04 17:12:28.181 +0100
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x00000001026853e8
    Crashed Thread:  0

     

    Thread 0 Crashed:
    0   dyld                              0x00007fff5fc14c14 ImageLoaderMachOCompressed::rebase(ImageLoader::LinkContext const&) + 2036
    1   dyld                              0x00007fff5fc0b74d ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 103
    2   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    3   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    4   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    5   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    6   dyld                              0x00007fff5fc0c809 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 137
    7   dyld                              0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    8   dyld                              0x00007fff5fc068eb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2822
    9   dyld                              0x00007fff5fc016de dyldbootstrap::start(macho_header const*, int, char const**, long) + 811
    10  dyld                              0x00007fff5fc01052 _dyld_start + 42

     

    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000102811005  rcx: 0x0000000000000005  rdx: 0x0000000000000005
      rdi: 0x00007fff5fc491c8  rsi: 0x000000010161b000  rbp: 0x00007fff5fbfd760  rsp: 0x00007fff5fbfd6e0
       r8: 0x0000000102685000   r9: 0x0000000000000005  r10: 0x000000000000000c  r11: 0x00007fff5fc14420
      r12: 0x000000010281ad68  r13: 0x00007fff5fc491c8  r14: 0x00000001026853e8  r15: 0x0000000102811000
      rip: 0x00007fff5fc14c14  rfl: 0x0000000000010246  cr2: 0x00000001026853e8

     

    Binary Images:
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        0x7fff800a9000 -     0x7fff800afff7  IOSurface ??? (???) <8E302BB2-0704-C6AB-BD2F-C2A6C6A2E2C3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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        0x7fff80cd2000 -     0x7fff80fd0fff  com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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        0x7fff8205e000 -     0x7fff8210efff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8215f000 -     0x7fff821a8ff7  com.apple.securityinterface 4.0.1 (40418) <77FDB498-B502-050C-6AF4-1DAB17F64B6F> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff8225f000 -     0x7fff8227aff7  com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff8227b000 -     0x7fff822c2ff7  com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff822c3000 -     0x7fff822fefff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff82b15000 -     0x7fff82b20fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff82c82000 -     0x7fff8301ffe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff83020000 -     0x7fff8302bfff  com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff8302c000 -     0x7fff83038fff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
        0x7fff83076000 -     0x7fff830f5fe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff830f6000 -     0x7fff831affff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
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        0x7fff83220000 -     0x7fff832a5ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff832d0000 -     0x7fff83318ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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        0x7fff83503000 -     0x7fff83505fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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        0x7fff8386d000 -     0x7fff83872fff  libGFXShared.dylib ??? (???) <6BBC351E-40B3-F4EB-2F35-05BDE52AF87E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff83873000 -     0x7fff838b4fef  com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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        0x7fff85fda000 -     0x7fff85ff3fff  com.apple.CFOpenDirectory 10.6 (10.6) <401557B1-C6D1-7E1A-0D7E-941715C37BFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff85ff4000 -     0x7fff867fefe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff867ff000 -     0x7fff86916fef  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
        0x7fff86a14000 -     0x7fff86a14ff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff86a31000 -     0x7fff86e74fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff86e78000 -     0x7fff86f4cfe7  com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
        0x7fff86f7d000 -     0x7fff86f80fff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff86fa4000 -     0x7fff8799eff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff879c3000 -     0x7fff879c3ff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff879c4000 -     0x7fff879c7ff7  com.apple.securityhi 4.0 (36638) <AEF55AF1-54D3-DB8D-27A7-E16192E0045A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff87c54000 -     0x7fff87c5aff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff87c99000 -     0x7fff87d5bfe7  libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff87d5c000 -     0x7fff87d5dff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff87d5e000 -     0x7fff87d5eff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff88173000 -     0x7fff8828dfff  libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
        0x7fff882c8000 -     0x7fff882d3ff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff882d4000 -     0x7fff8831eff7  com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff88360000 -     0x7fff8849efff  com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff8849f000 -     0x7fff88b9bff7  com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff88b9c000 -     0x7fff88bc7ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
        0x7fff88bc8000 -     0x7fff88c85fff  com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff88cc8000 -     0x7fff88cedff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff88cf0000 -     0x7fff88cfffff  com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff88dc7000 -     0x7fff88e61fff  com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff88e62000 -     0x7fff88f02fff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff88f03000 -     0x7fff89038fff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff89039000 -     0x7fff89088ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
        0x7fff891f3000 -     0x7fff89242fef  libTIFF.dylib ??? (???) <2DDC5A18-35EE-5B59-10D8-0F6925DB3858> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff89243000 -     0x7fff89244ff7  com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff89311000 -     0x7fff8938fff7  com.apple.CoreText 151.12 (???) <5BE797B7-C903-B664-ADD9-7514B1A6EF9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff89390000 -     0x7fff893a6fef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
        0x7fff89410000 -     0x7fff89410ff7  com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff895ac000 -     0x7fff895c2fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff895c3000 -     0x7fff895f4fff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff895f5000 -     0x7fff8962bff7  com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff8962c000 -     0x7fff8962cff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff8962d000 -     0x7fff89697fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff896b9000 -     0x7fff89877ff7  com.apple.ImageIO.framework 3.0.5 (3.0.5) <4CF96F2C-B7BB-4C57-E352-3C678CA2B2B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff89ab3000 -     0x7fff89d3dfe7  com.apple.security 6.1.2 (55002) <FD0B5AD4-74DB-7ED8-90D3-6EC56FFA8557> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff89d7d000 -     0x7fff89dc0fef  libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
        0x7fff89dc1000 -     0x7fff89dc8fff  com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff89dc9000 -     0x7fff89e55fef  SecurityFoundation ??? (???) <3F1F2727-C508-3630-E2C1-38361841FCE4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff8a1ff000 -     0x7fff8a248fef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff8a27b000 -     0x7fff8a28dfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff8a28e000 -     0x7fff8a30aff7  com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
        0x7fff8a30b000 -     0x7fff8a31afff  libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
        0x7fff8a31b000 -     0x7fff8a329ff7  libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
        0x7fff8a529000 -     0x7fff8a60efef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff8a60f000 -     0x7fff8a6d0fef  com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

  • 10. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    any closer

  • 11. Re: HELP i dont know alot about computers
    Linc Davis Level 10 Level 10 (118,025 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem(s)?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 12. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    NO STILL THE SAME PROBLEM

     

    rocess:         Safari [133]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.4 (6534.54.16)
    Build Info:      WebBrowser-75345416~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [89]

     

    Date/Time:       2012-04-04 18:43:58.486 +0100
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x0000000108f18000
    Crashed Thread:  0

     

    Thread 0 Crashed:
    0   dyld                              0x00007fff5fc14e5d ImageLoaderMachOCompressed::rebase(ImageLoader::LinkContext const&) + 2621
    1   dyld                              0x00007fff5fc0b74d ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 103
    2   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    3   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    4   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    5   dyld                              0x00007fff5fc0b72b ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 69
    6   dyld                              0x00007fff5fc0c809 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 137
    7   dyld                              0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    8   dyld                              0x00007fff5fc068eb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2822
    9   dyld                              0x00007fff5fc016de dyldbootstrap::start(macho_header const*, int, char const**, long) + 811
    10  dyld                              0x00007fff5fc01052 _dyld_start + 42

     

    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000003e  rbx: 0x0000000109080567  rcx: 0x0000000107e8a000  rdx: 0x000000000000005f
      rdi: 0x0000000107e8a000  rsi: 0x0000000000000001  rbp: 0x00007fff5fbfd760  rsp: 0x00007fff5fbfd6e0
       r8: 0x0000000000000010   r9: 0x000000000000029c  r10: 0x000000000000000c  r11: 0x00007fff5fc14420
      r12: 0x0000000109089d68  r13: 0x00007fff5fc491c8  r14: 0x0000000108f18000  r15: 0x0000000109080000
      rip: 0x00007fff5fc14e5d  rfl: 0x0000000000010206  cr2: 0x0000000108f18000

     

    Binary Images:
           0x100000000 -        0x100000fff  com.apple.Safari 5.1.4 (6534.54.16) <C9CC3C2D-02C2-8E49-9A1B-5DDADFBDA8C2> /Applications/Safari.app/Contents/MacOS/Safari
           0x100004000 -        0x100834fff  com.apple.Safari.framework 6534 (6534.54.16) <40AD15A9-30F8-4161-9F97-E2A181DA1667> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
           0x100b5b000 -        0x100d1cfef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
           0x100dae000 -        0x100de4ff7  com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
           0x100df8000 -        0x100df8ff7  com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
           0x100dfb000 -        0x100dfbff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x100dfe000 -        0x100e09fff  com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
           0x100e16000 -        0x100e21fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x100e2f000 -        0x100e8ffe7  com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x100eb3000 -        0x1011d6fef  com.apple.JavaScriptCore 6534.54 (6534.54.15) <7F723DD3-7FEB-AFA7-C0DA-F2BFEA5D2B55> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
           0x101264000 -        0x101422fff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
           0x101491000 -        0x10154afff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
           0x10155a000 -        0x10159dfef  libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
           0x1015ae000 -        0x1015bdfff  libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
           0x1015c5000 -        0x1015d4fef  com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x1015dd000 -        0x1016e1ff7  com.apple.PubSub 1.0.5 (65.28) <94FBE6EB-6554-1E5B-DE22-D027222AD6B8> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
           0x101750000 -        0x101aedfe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
           0x101c1b000 -        0x101ea5fe7  com.apple.security 6.1.2 (55002) <FD0B5AD4-74DB-7ED8-90D3-6EC56FFA8557> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x101f9d000 -        0x102029fef  SecurityFoundation ??? (???) <3F1F2727-C508-3630-E2C1-38361841FCE4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
           0x10206d000 -        0x1020b6ff7  com.apple.securityinterface 4.0.1 (40418) <77FDB498-B502-050C-6AF4-1DAB17F64B6F> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
           0x1020e8000 -        0x1020f9fff  SyndicationUI ??? (???) <2345AF3F-75EB-79A7-9665-A154F6943B59> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
           0x102108000 -        0x102149fff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x10216d000 -        0x10230efe7  com.apple.WebKit 6534.54 (6534.54.16) <AC3809A5-646C-374F-D65E-AF0ED10B52D6> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
           0x1023f8000 -        0x1025b2ff7  com.apple.WebKit2 6534.54 (6534.54.16) <B4F33C73-2AD2-B0A9-39DD-35A6BE479AAF> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
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           0x107d56000 -        0x107d57fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
           0x107d5b000 -        0x107d98ff7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
           0x107dae000 -        0x107dbafff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
           0x107dbf000 -        0x107e3bff7  com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
           0x107e8a000 -        0x108ef3fe7  com.apple.WebCore 6534.54 (6534.54.17) <8B0E4688-31FF-C6AE-C889-1011CDF2F949> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
        0x7fff5fc00000 -     0x7fff5fc3be0f  dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

  • 13. Re: HELP i dont know alot about computers
    Linc Davis Level 10 Level 10 (118,025 points)

    Did that crash happen while you were in safe mode?

  • 14. Re: HELP i dont know alot about computers
    rayuk Level 1 Level 1 (0 points)

    yes that one was in safe mode

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