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Poor wifi reception on new iPad

406888 Views 1,476 Replies Latest reply: Jan 12, 2014 1:59 PM by CEB20816 RSS
  • S.Sivasuthan Calculating status...
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    Apr 5, 2012 5:07 AM (in response to stlsteve)

    My New iPad 32GB + 4G is also having very week WiFi signal I have to be in very closed to the modem to get the wifi connection but my MacBook Air works very well..

  • PhilMan99 Calculating status...
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    Apr 5, 2012 5:36 AM (in response to stlsteve)

    I have a black 16Gb Wifi only "new" iPad.

     

    In general, my download is over 20 Mb/S, upload over 5Mb/S.  I did have the download drop down to 5-10Mb/S a couple of times (rarely), but I attributed that to neighbors' wireless rigs in nearby houses, and random channel-selection differences.  Given a choice, I'll always take hard-wired, but that's another story...

     

    I've only tested it in a few rooms in my house, none more than about 20-25 feet from the router.  The "new" iPad is definately better than my 2G iTouch (only about 1/2 the speed of the iPad).

     

    Router is D-Link DIR-825, with rather recent firmware. I've seen a lot of wireless issues with the older "G" wireless, and even when switching to "N"; the router/device combination seems to make a big difference.  Some router/device combinations work great, some very poorly.  In my case, while many people had problems with the DIR-825, mine has been "perfect" with the devices I happen to have.

     

    I don't dispute that people are having problems; I'm just reporting my own (limited) experience.

     

    Note: I realize Apple is looking into this issue, but it might help if people can post the specific wireless router configuration they use.  It's a long-shot, but there might be a pattern.

  • PhilMan99 Level 1 Level 1 (0 points)
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    Apr 5, 2012 5:49 AM (in response to stlsteve)

    BTW, I wonder if in their haste to get the "new iPad" to market, if Apple might have had some supplier issues: http://www.tomshardware.com/news/piracy-chip-semiconductor-fake-Counterfeit,1522 1.html

  • roundspider Calculating status...
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    Apr 5, 2012 6:46 AM (in response to stlsteve)

    Same problem as everyone else. New iPad WiFi only model.

  • jfricks Calculating status...
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    Apr 5, 2012 6:52 AM (in response to stlsteve)

    add me to the list with wi-fi connectivity issues on new ipad. Very unreliable. It keeps losing signal. Ipods and ipad 2 have no problems in same locations.  Mine does have Verizon LTE so it is not just the wifi only models.

  • MikeAdamsCT Calculating status...
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    Apr 5, 2012 6:53 AM (in response to stlsteve)

    Add me to the list. Two laptops in the same room have no problem, but the iPad drops Wifi within seconds.

  • thechrisjday Calculating status...
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    Apr 5, 2012 6:55 AM (in response to stlsteve)

    I have the same issue. We have 2 iPads. One is an iPad2 and the other the new iPad. We can use them side by side on the same sites and the wi-fi reception on the new iPad is much lower than the iPad2. I have installed a NetGear wi-fi extender and that has hugely improved the reception on the new ipad

  • Landi Level 1 Level 1 (140 points)
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    Apr 5, 2012 7:08 AM (in response to Alaska99801)

    I always enjoy the armchair quarterbacks who get on these forums and imply that Apple does no testing of their products or are just "designers" with no engineering expertise.

     

    Apple is without equal in user design and product engineering. If there are issues it is not because they were sloppy with assembly, or buying cheap components, or "put in a bigger battery and forgot that it might affect the wifi reception".

     

    Does anyone remember external antennas on mobile devices? Why did they do that? Did the laws of physics change since then and now internal antennas can do anything an external antenna used to? Really? No.

     

    Internal antennas will always have disadvantages over external ones. One of those disadvantages is that there are ways you can hold it that will block the signal. Apple can't change the laws of physics, sorry.

     

    Would I rather have a perfect antenna on the outside or a really good one on the inside that may require holding the device in certain ways depending on the circumstance?

     

    I'll take the internal one. And I know for a fact that Apple has designed the best internal antenna possible given the current state of the art in manufacturing these kinds of devices.

     

    Apple is not sloppy and while they could make a mistake they are more likely making compromises based on providing the best user experience that they can for their customers.

     

    That's what they do. That's why we like them. Unlike their competitors they are not trying to beat people on price by cutting corners on components or design.

     

    I trust them because they have proven themselves over and over making the best (by user experience) consumer electronic products on the market.

  • gr8hifi Level 1 Level 1 (0 points)
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    Apr 5, 2012 7:24 AM (in response to stlsteve)

    Count me in with problem as well.  64GB WIFI+3G (Verizon) bought on launch day.  Very poor reception.  Reboot helps temporarily.  Ipad 2 remains strong with steady reception.

     

    grrr....

  • PhilMan99 Level 1 Level 1 (0 points)
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    Apr 5, 2012 7:33 AM (in response to Landi)

    While some people may not sufficiently acknowledge the ability of Apple engineers, do you feel it is relevant that some people have more problems with the new iPad than other wireless devices?

     

    Note: I'd be interested in any "everything is fine" reports, in addtion to the problems...

  • Martijn76 Calculating status...
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    Apr 5, 2012 7:36 AM (in response to thechrisjday)

    Same here. An iPad 2 and the new Wi-Fi only 16GB iPad side to side. iPad 2 doesn't show any sign of signal/speed drop whereas the new one often has me waiting and waiting for a new site to open or for example the Store to open. Don't play a lot of online games so can't say anything about that when the signal drops.

     

    I actually don't see the three bars drop to zero. I do however experience speed drops and during a drop perpetually see the "loading" cartwheel turning and turning.

     

    When I use the Speedtest.net app and start it around the time of signal loss (let's call it that anyway) I see my speed drop from around 35 mbps to 0,05 mbps which in effect is the same as total signal loss because no application will exhibit it's usual online behavior...

  • CBeamMacMuzik Calculating status...
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    Apr 5, 2012 7:48 AM (in response to Martijn76)

    I too am having issues with the overall speed, runs choppier and slower than my iPad 2. The wifi never drops out and the signal always reads strong but web pages load slow most of the time then sometimes they'll load extremely fast. Just very inconsistent. I have a 32G white wifi only model.

  • PhilMan99 Level 1 Level 1 (0 points)
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    Apr 5, 2012 7:49 AM (in response to stlsteve)

    Any patterns emerging regarding the impact a case has on wifi?  I *always* use a case, so I don't touch the metal of the iPad case.

     

    I remember an earlier iPhone that had trouble with connectivity if you touched a certain place on the metal case, so Apple provided free plastic cases.

  • jbervoe Calculating status...
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    Apr 5, 2012 7:52 AM (in response to stlsteve)

    Bought both a 4G and Wifi version recently as gifts. I have noticed audio streaming problems with the wifi version when using the Remote app for my Apple TV. Same issues are not present when streaming from my iPhone 4S.

  • SdpMBBS Calculating status...
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    Apr 5, 2012 8:04 AM (in response to Landi)

    I used Speedtest with our VZ Fios Wi-Fi on my MBAir, 4S and iPad 3rd Gen. They are all showing the same accurate & precise speeds up and down.

     

    I think when you sell this many at such a quick rate you're bound to have some duds. I do not think this is a design issue like Antennagate turned out to be in the end. I think there must be some batches that are just manufacturing defects.

     

    Also don't know if it matters but I got a 'release day' 3rd Gen iPad Wi-Fi 16 GB Black (shipped out of the Pennsylvania location).

     

    (MBAir Wi-Fi issue is another story all together. That thread is horrendously long, most likely having to do with a OS X issue. With many routers (i.e. Belkin) my MBA drops out constantly, and I have to cycle it on/off.)

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