1 166 167 168 169 170 Previous Next 2,928 Replies Latest reply: Jun 11, 2014 2:44 AM by Gen Zero Go to original post Branched to a new discussion.
  • 2,505. Re: Lion randomly crashes - black screen
    Mesooner Level 1 Level 1 (0 points)

    MAC SORT YOUR LIFE OUT GOD THIS ISSUE IS ******* ME OFF

  • 2,506. Re: Lion randomly crashes - black screen
    Shawn Ulibarri Level 1 Level 1 (35 points)

    This looks like it is an understood and known issue. There is a narrow range of 2010 MacBook Pros that are affected and can't be solved by just a software/firmware update. For laptops, made for a few months in mid-2010, Apple is standing behind their products and will fix them (even out of warranty), if they have the defective nVidia video processor.

     

    I took mine in tonight, and they are fixing it for free.

     

    That's why I have continued, and will continue to buy Apple products.

  • 2,507. Re: Lion randomly crashes - black screen
    Bikul Level 1 Level 1 (0 points)

    Hello Shawn

     

    this is not so obvious to me as Apple offers free fixes only for the 15 inch models, not for the 17 inch ones, which have the same series of components.

    My MacBook Pro is out of guarantee now for 3 months and Apple wants me to pay 950,- Euro for changing the logicboard...

  • 2,508. Re: Lion randomly crashes - black screen
    khaidottk Level 1 Level 1 (0 points)

    I'll have to take my computer in regarding this issue soon. I installed an SSD and removed the CD drive recently though, should I return the machine back to stock before taking it to Apple?

  • 2,509. Re: Lion randomly crashes - black screen
    Shawn Ulibarri Level 1 Level 1 (35 points)

    Maybe it's because the motherboard is different?

     

    Do you have the latest SW? 10.7.3

  • 2,510. Re: Lion randomly crashes - black screen
    Shawn Ulibarri Level 1 Level 1 (35 points)

    khaidottk, I would return it to stock. User modifications typically complicate things.

  • 2,511. Re: Lion randomly crashes - black screen
    SwimBoy123 Level 1 Level 1 (0 points)

    I would definitely return it to stock.  The genius' will not touch it in its current state as removing the cd is not an authorised modification. 

  • 2,512. Re: Lion randomly crashes - black screen
    雨捷from福州 Level 1 Level 1 (0 points)

    I tell you what happen in my life ( 2year) I am a chinese people ,I buy mac book pro 373 on 7/3/2010.

    I install window 7 system

    when I open it for 10hours . black screen

    when I play free stlye .    black screen

    when I play dragon nest .  black screen ( like 10 mins each time )

    I try so hard to fix this problem , some people said is graphic card problem .

    then I decide to go to apple store(new york SOHO) , I need help ! but the Genius just ignore me !

     

    I wonna said ! apple ! you are fu   king *******! you waste my time ! and I spent 2000& buy a ****** laptop!

    you ***** !

    how frustrate !!!!! you see !!!!! 你妈了隔壁的

  • 2,513. Re: Lion randomly crashes - black screen
    Michael Moy2 Level 1 Level 1 (5 points)

    I'm Chinese too.

     

    You are supposed to make an appointment at the Apple Store for the Genius Bar. You generally do this over the internet from your computer or phone.

  • 2,514. Re: Lion randomly crashes - black screen
    blizzfire Level 1 Level 1 (0 points)

    Hi,

     

    I already had this issue about mid 2011 and the Apple Authorized Repair Center in Vienna, Austria (McShark) replaced my logic board as they told me. After that I never had this graphics issue again UNTIL this year when I brought my MacBook Pro 15 Inch (Mid 2010) to their repair center to replace the hard drive as it started to throw errors when running checking applications. They replaced the hard drive and gave me back my machine.

     

    After that the same graphics error (appearend black screen) occured again and again. It started when I brought the computer home and started it - a couple of minutes later I had the first black screen. Now to my question: did they insert an old logic board to my machine again or did the logic board just started to break again?

     

    And: When they replace the logic board, do they replace it with the same version of it as before or do they replace it with some better version of it? Because if not I will certainly need to sell this kind of broken piece of computer. I am sorry I really enjoyed Apple products for a while now but this just seems to get too far.

     

    Cheers, Patrick

  • 2,515. Re: Lion randomly crashes - black screen
    alars1 Level 1 Level 1 (0 points)

    Hi

    I posted about a month ago, about  my 08 imac randomly going to black screen then going completly dark, after installing OSX Lion, I took my imac to local apple store genius bar they replaced logic board twice. had no effect, said they would not work on it further ie paper weight. So I took it apart what the ****, evert thing was running inside except screen. took out ati graphics card brought to local shop they tested it. Bad, called apple they would not put one in or sell me one. **** off!!!!    I thought.

    W

    ent on ebay bought one from hong frickin kong. got it put it in REformatted back to snow leopard, works great. so much for the genius at the CRAPPLE IDIOT bar.

  • 2,516. Re: Lion randomly crashes - black screen
    blizzfire Level 1 Level 1 (0 points)

    Hi alars1,

     

    I am really starting to wonder if they really changed the logic board when they say they did.

    Does anybody know if there is any way to find out if the logic board has been replaced?

     

    When did they tell you that they wouldn't work on it further? Did they told you that while still in warranty or outside warranty?

     

    Does anybody see an official statement somewhere that tells that they repair those broken Mid 2010 MacBook Pro's?

     

    Cheers, Patrick

  • 2,517. Re: Lion randomly crashes - black screen
    blizzfire Level 1 Level 1 (0 points)

    Hi,

     

    Where did you get this information (For laptops, made for a few months in mid-2010, Apple is standing behind their products and will fix them (even out of warranty), if they have the defective nVidia video processor.)

    from?

     

    Cheers, Patrick

  • 2,518. Re: Lion randomly crashes - black screen
    Lars Dalby Level 1 Level 1 (0 points)
  • 2,519. Re: Lion randomly crashes - black screen
    blizzfire Level 1 Level 1 (0 points)

    Thanks Lars, I already know about this. I was just wondering on some more information as it is in that apple issue. Anyways, Thanks a lot. Will bring my mac, once again, to an authorized dealer and ask them for more information about it.

    Cheers, Patrick