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Safari crashing on Windows x64

520 Views 3 Replies Latest reply: Apr 6, 2012 2:18 PM by b noir RSS
deamoK Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 5, 2012 1:51 AM

Hi, there is a problem:

Since version 5.1.5 (5.x.x for sure) safari just wont launching on PC with Winx64 ultimate.

I tried clean up cache, appdata, safari install folder - it didnt help.

I noticed in Taskmanager safari.exe and werfault.exe appers for a few seconds when I try launching the browser, but no erorr messages at all...

Its just stop working.


What should I clean in safari? (registry, folders, etc)

iPhone 4, iOS 5.1
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Apr 5, 2012 3:39 PM (in response to deamoK)

    Let's try some basic principles troubleshooting. First I'd like to check to see if the problem is systemwide, or if it is limited to a single Windows user account. (This is not a cure in itself, but may help narrow in on possible culprits.)


    Create a new Windows User account on the PC with full administrative rights. Log out of your normal account and log into the new account. (Don't use Fast User Switching to move between accounts.)


    Try launching Safari in the new user account. Does it launch properly in there, or do you get the same sort of behaviour as in the normal user account?

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Apr 6, 2012 2:18 PM (in response to deamoK)

    So a systemwide issue.


    Let's quickly check through the following document first. (It's usually a better bet when Safari launches but doesn't display any web pages, but it produces systemwide effects and the symptoms may differ depending on which LSP is in play.)


    Apple software on Windows: May see performance issues and blank iTunes Store


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