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San Francisco Chronicle App is classed as FREE but is not

605 Views 22 Replies Latest reply: Apr 6, 2012 10:28 AM by PogoPossum RSS
  • Julian Wright Level 7 Level 7 (34,835 points)

    Try reading the description of an app BEFORE downloading it, then supposedly "innocent, unwary, or lazy" people like yourself would know exactly what they are downloading.

     

    It's all there in black and white if you choose to use those eyes of yours and actually read something and take responsibility for your own actions for once.

     

    The app itself is FREE. You did not pay one cent to download it, however as clearly stated in the app description (which you obviously did not bother to read) there is a charge for monthly or annual subscriptions.

     

    You got a 14 day FREE TRIAL when you first downloaded the app. Free Trial means FREE.

  • James Ward4 Level 7 Level 7 (23,140 points)

    I don't know who Noone is, or why I should care what he (she?) says, but the last part of your statement sums it up: lazy. The app is free. You don't pay a dime for it. Any app in the app store clearly states if the content must be purchased, and what the price is. It isn't concealed or in fine print. The app cannot make a purchase for you, you have to take deliberate action to spend the money. It isn't a trap or a scam. If you do not wish to purchase the subscription, do not do so and delete the app. It's not rocket science.

  • James Ward4 Level 7 Level 7 (23,140 points)

    Ascbg wrote:

     

    How can 8 be expected to find out from the description that a free APP is not free?

    When I attempted to run the app it would not let me unless I signed up for a sub. There was no provision for saying I don't want a sub.

    Do I have to download every FREE app to find out whether it is FREE or not?

    Why the **** would you want to install the app if you don't intend to pay for the content? And no you DO NOT have to install the app the discover that the content is subscription based. You simply need to overcome your laziness and READ THE DESCRIPTION IN THE APP STORE.

  • Skydiver119 Level 7 Level 7 (20,315 points)

    First, common sense should tell you that no newspaper is gonna give away content for free. THat said, you go into the app (just looked at the Boston Globe), scroll down, 'top in app purchases'...that means the app itself IS free. But the content is not.

     

    Now do you have a point that maybe there should be more classifications in the app store, such as Free, Paid and Subscription, can't disagree. However, complaining at us accomplishes nothing. We're just users here and we have zero control over anything Apple and the other companies do.

     

    What you can do is send them some feedback and tell Apple your concerns and thoughts. It'll go further than talking here.

  • PogoPossum Level 4 Level 4 (2,505 points)

    And the app is free. There is no way to accidentally purchase the content.

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