iPod Touch - Wipe

Q: iPad won't connect to wireless network but laptop can

My iPad recognizes the wireless network but wont connect to any websites.

My husbands lap top is having no problem connecting to the wireless network and websites.

Why won't my iPad connect to any websites?

Mac OS X (10.5.4)

Posted on Jun 13, 2010 5:43 AM

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Q: iPad won't connect to wireless network but laptop can

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  • by mattsuzo,Helpful

    mattsuzo mattsuzo Jan 15, 2012 12:26 PM in response to iPod Touch - Wipe
    Level 1 (10 points)
    Jan 15, 2012 12:26 PM in response to iPod Touch - Wipe

    I am also having similar problems, but can someone let me know how to change the wireless security settings as suggested?

     

    Feel like such a berk!

  • by mattsuzo,Helpful

    mattsuzo mattsuzo Jan 15, 2012 12:32 PM in response to AnotherHarry
    Level 1 (10 points)
    Jan 15, 2012 12:32 PM in response to AnotherHarry

    Thanks Harry!! Seemed to work this time!!

  • by dgrahamsm,Helpful

    dgrahamsm dgrahamsm Feb 24, 2012 3:29 PM in response to iPod Touch - Wipe
    Level 1 (15 points)
    Feb 24, 2012 3:29 PM in response to iPod Touch - Wipe

    just had the same problem - go to your home screen and then press the home key twice -- your screen will grey out and the apps will appear at the bottom of your screen. Press down on an App until the screen starts to wiggle....then delete the apps at the bottom of your screen...this will not delete them it will just close these apps....this should really be done at the end of each day.

     

    Now press home key and apps will appear.

     

    Go to general settings and reset network settings....follow instruction - iPad will reset and then you should be able to connect to your wireless as per normal. Give this a try and if it works then repost.....this is something that everyone should know but no-one has told them.

     

    Cheers

  • by DeadlyDizzle,Helpful

    DeadlyDizzle DeadlyDizzle Mar 25, 2012 9:13 AM in response to AnotherHarry
    Level 1 (5 points)
    Mar 25, 2012 9:13 AM in response to AnotherHarry

    This worked for me too

  • by jp931,Helpful

    jp931 jp931 Apr 3, 2012 1:49 AM in response to dgrahamsm
    Level 1 (5 points)
    Apr 3, 2012 1:49 AM in response to dgrahamsm

    I just tried that and it didn't work   I had no problems about 2 weeks ago....then I went on vacation and it worked great during that time.  When I came back to work.... my laptop and iphone will connect, but not my ipad!  It shows it's connected to wi-fi, but can't connect to internet.....

  • by Cybesq,Helpful

    Cybesq Cybesq Apr 6, 2012 12:24 PM in response to iPod Touch - Wipe
    Level 1 (5 points)
    Apr 6, 2012 12:24 PM in response to iPod Touch - Wipe

    I am on my second new Ipad based on the same issue.  I seem to have no problem connecting in certain places, like my office.  At home, I have trouble connecting to my WiFi network, even though my laptop and phone have no connectivity issues.  I am on the phone with Apple support now and they are suggesting I speakt to someone who handles router issues.  Why should I have to pay for router support or change my router, etc. when all my other Apple devices connect easily???

  • by derek_leif,

    derek_leif derek_leif Apr 7, 2012 9:28 AM in response to iPod Touch - Wipe
    Level 1 (0 points)
    Apr 7, 2012 9:28 AM in response to iPod Touch - Wipe

    IF YOU ARE A VERIZON FIOS SUBSCRIBER AND YOUR IPAD ISN'T CONNECTING (EVEN THOUGH YOUR LAPTOP/DESKTOP IS), HERE'S A DETAILED, SUGGESTED SOLUTION, COMPLETE WITH EXPLANATION (CULLED FROM SOME OF THE ANSWERS HERE).

     

    (I wrote this because when something's not working, I like to know why. I have done my best to fully explain the problem, and offer a solution that worked for me.)

     

    WHY ISN'T MY IPAD CONNECTING TO THE VERIZON NETWORK?

     

    What's going on (at least if your problem is the same as mine) is that your router currently has an internet address that doesn't play nice with the Ipad (actually, the technical name for it is an "IP address," but we'll get to that).

     

    AND WHY IS THIS? WHY CAN'T MY IPAD PLAY NICE WITH MY ROUTER? WHY CAN'T THEY GET ALONG? WHY, GOD, WHY?

     

    Actually, it's because Apple is forcing you to do something that will help keep your router secure from people who might want to hack into your wireless router.

     

    OKAY. I'M NOW OFFICIALLY LOST. YOU SAY THEY'RE GOING TO HELP ME, BUT THEY'VE CREATED A SITUATION WHERE I CAN'T GET GET THE IPAD ON THE NETWORK DOESN'T. THIS DOESN'T SOUND TOO HELPFUL, YOU KNOW.

     

    I know. It's frustrating. But everything's going to be okay. Honest.

     

    Here's the deal. You see, there's several different kinds of security for a router. If you have Verizon Fios, in all likelihood, the security that your router is currently using is something called WEP (Wired Equivalent Privacy). Remember when you first connected your laptop/desktop after the cable guy/girl installed everything, and you had to enter that series of letters just above the barcode on the router (the letters and numbers that said "WEP KEY")? That's your WEP Password.

     

    The trouble with WEP is, it's not very secure, and to add insult to injury, it creates an IP address that the Ipad doesn't recognize some of the time ("IP," by the way, stands for "Internet Protocol," which is sort of like your internet connection phone number; it usually a series of digits separated by periods, such as, for example, "192.168.4.5").

     

    OKAY. SO THE PROBLEM IS THAT MY ROUTER USES THIS "WEP" SECURITY THING. WHAT DO I DO ABOUT THIS? AND WHY ARE YOU BEING SO POLITICALLY CORRECT BY WRITING "CABLE GUY/GIRL?" HAVE YOU EVER, EVER SEEN A FEMALE CABLE TELEVISION INSTALLER? EVER?

     

    What you're going to do is change the security on your router from WEP to something far better called WPA2 (which stands for "Wi-FI Protected Access"). This is far more secure than WPA, and once you reconfigure your router to this type of security, your Ipad should connect with no worries.

     

    The link for the instructions as to how to do this with your Verizon router is:

     

    http://www22.verizon.com/support/residential/internet/fiosinternet/networking/se tup/vzmi424/120467.htm

     

    (Keep in mind that when you do this, you're going to set up a new password for your router, and that the moment you apply your password, you'll lose your internet connection; this is because the password that your laptop/desktop had for the router--the old WEP password--is now not going to work. On your laptop/desktop, simply click on the Wi-Fi icon on the top of your screen, enter the password that you just set up for your router's New and Improved WPA2 security, and you're good to go laptopwise/desktopwise. And now, when you choose "Settings" on your Ipad, and go to the "Wi-Fi" tab and select your router--and enter the password you've set up for the router--everything should work fine. Oh, baby.)

     

    (A final thing: if WPA2 security is too much for your laptop/desktop to handle, you can program your router with simple WPA security. It's not as good as WPA2 security, but it's still a lot better than WEP.)

     

    As for the "cable guy/girl" thing..look, there has to be a female cable technician out there somewhere. They're a rare breed, but I'm sure one exists.

     

    Hope this helps!

  • by U2Me2,

    U2Me2 U2Me2 Apr 11, 2012 8:09 PM in response to iPod Touch - Wipe
    Level 1 (0 points)
    Apr 11, 2012 8:09 PM in response to iPod Touch - Wipe

    I tried all of the above and could not log into my home network. 

    I Checked The router setting and changed the maximum number of dhcp Users.  The default number of users in my router setting is less than the number of wireless device that we run.  Changing the dhcp setting solved the problem.

  • by Cybesq,

    Cybesq Cybesq Apr 11, 2012 8:50 PM in response to U2Me2
    Level 1 (5 points)
    Apr 11, 2012 8:50 PM in response to U2Me2

    Thanks for that suggestion.  Any instructions for how to change the number of default users in the router setting?

  • by ED3K,

    ED3K ED3K Apr 12, 2012 12:19 AM in response to iPod Touch - Wipe
    Level 4 (1,772 points)
    Apr 12, 2012 12:19 AM in response to iPod Touch - Wipe

    Just change your routers channel to 1, 6, or 11. rather than automatic.

  • by csmittyb,

    csmittyb csmittyb Apr 21, 2012 10:07 AM in response to dgrahamsm
    Level 1 (0 points)
    Apr 21, 2012 10:07 AM in response to dgrahamsm

    Reseting the wireless network on the ipad worked for me.

  • by Nana Keegan,

    Nana Keegan Nana Keegan Jun 12, 2012 11:39 AM in response to iPod Touch - Wipe
    Level 1 (0 points)
    Jun 12, 2012 11:39 AM in response to iPod Touch - Wipe

    I am having a similar problem with some added twists:  I have an old iPad that I have used all over the world, including my home in Dublin which has wireless broadband (UPC).  I bought a new iPad and it sees the network  in Dublin but won't connect.  The security on the router is WPA.  I've tried many of the things I've seen on line as a fix but nothing works.  Ideas??  This is driving me crazy. 

  • by LAKiwi,

    LAKiwi LAKiwi Sep 12, 2012 1:02 PM in response to dgrahamsm
    Level 1 (4 points)
    Apple Watch
    Sep 12, 2012 1:02 PM in response to dgrahamsm

    It has worked SO FAR...my main problem is that the new iPad was connecting and then disconnecting from my home WiFi. Thanks

  • by blulie,

    blulie blulie Jul 10, 2013 6:13 AM in response to iPod Touch - Wipe
    Level 1 (0 points)
    Jul 10, 2013 6:13 AM in response to iPod Touch - Wipe

    We have a Wifi in our house, but my ipad can't detect it.. Even in our School Wifi, while my cellphone and laptop can.. What must be the problem? Please, i badly need your help.. Thank you!

  • by Free 4 Live,

    Free 4 Live Free 4 Live Jul 10, 2013 6:21 AM in response to blulie
    Level 1 (25 points)
    Jul 10, 2013 6:21 AM in response to blulie

    Maybe you need to get closer to your router? Sometimes if you don't have more than about 60% of the networks density it can't find the network, once you are connected, it should work with even longer distances!

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