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Mtnoflove

Q: Since the last AppleTV update I can no longer use home sharing. chI have checked all IDs, rebooted iTunes, AppleTV, and my router, eck port settings in my firewall. Nothing works. Is it me or did this update screw things up?

Since the last AppleTV update I can no longer use home sharing. I have checked all IDs, re-booted iTunes, my router, and AppleTV, and checked the port settings in my firewall. nothing works. Is it me or did this last update really scew things up?

AppleTV 2

Posted on Apr 7, 2012 7:01 PM

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Q: Since the last AppleTV update I can no longer use home sharing. chI have checked all IDs, rebooted iTunes, AppleTV, and my router, ... more

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  • by Tweety_germany,

    Tweety_germany Tweety_germany Apr 8, 2012 8:29 PM in response to Mtnoflove
    Level 1 (0 points)
    Apr 8, 2012 8:29 PM in response to Mtnoflove

    Hi,

     

    I tried everythink, but same as before!

     

    - droppings ot the main screen

    - loosing Home Share

     

    now even on iPads !

     

    Frustrating!

     

    I'm now more than convinced that this is caused by the latest iTunes version.

     

    As some others stated in other threads .... it seems that Apple doesn't really take care of this problem. So what if, if we could make them feeling the same pain as we do. ... Just by dropping them a mail as soon as we have the problem again. Not more often, we don't want to be unfair, but everytime it happens.

     

    I found this feedback site http://www.apple.com/feedback/itunesapp.html

     

    I will start now with this.... maybe this will help to rise a little bit of attention

     

    Tweety

     

    This is the mailbody I always use

    "

    Hello all,

     

    Since the last update to iTunes Version 10.6.1 (7) streaming content (Movies and TV shows) to Apple TVs and iPads has two major problems:

     

    - Home Sharing is lost during streaming (streaming stops even if a large portion of the content is already preloaded)

     

    - streaming stops and the main screen pops up (Home Sharing still available)

     

    This happens sometime after some minutes, sometimes after several hours, but it surely happens.

     

    I followed every advice I could found on this support website. There are now a lot of threads following this issue.

     

    Sometimes it seems getting better, but hours later the same isues occured again. Watching content on this enviroment is a real pain and very frustrating.

     

    As many others I'm now convinced that the latest update of iTunes caused this problem.

     

    Our family enviroment contains the following Apple products:

    - iTunes on a Win7 32 bit Noname PC (all content)

    - second iTunes on a iMac with OS 10.6.8 (all content)

    - third iTunes on a MacBook Pro with OS 10.6.8 (daughter, only selected content)

    - fourth iTunes on a Win7 32 Samsung Notebook (son, only selected content)

    - all iTunes sharing the same Home Sharing ID

    - 2 Apple TV second generation

    - 1 Apple TV first generation

    - 2 iPod touch (bought last year)

    - 2 iPads (second generation)

    all firmware or software are on latest available patchlevel.

     

    At this moment, I can not recomend to others to buy this products.

     

    I will drop this feedback everytime my famiily and I facing this problem... just to help you to get a better feeling of the urgency of this issue.

     

    Thanks for every effort in advanced.

    "

  • by Hugh Gibbons,

    Hugh Gibbons Hugh Gibbons Apr 8, 2012 8:53 PM in response to Tweety_germany
    Level 1 (5 points)
    Apr 8, 2012 8:53 PM in response to Tweety_germany

    Home sharing is completely broken for many users.  The new AppleTV version is just broken.  Sad to see this.  Up to this point, AppleTV always worked really seamlessly, just like other Apple products.

     

    Let's hope this is not the New Apple.

  • by SoundForSound,

    SoundForSound SoundForSound Apr 8, 2012 9:57 PM in response to Tweety_germany
    Level 1 (15 points)
    Apr 8, 2012 9:57 PM in response to Tweety_germany

    Home sharing with the new Apple TV / iTunes update is just broke.  Only works for a bit unless you restart iTunes or disable / re-enable Home Sharing.  Use to work great until the last updates.  This is not a network (router, firewall, ...) issue - just a (bad) regression in Apples software.  Hopefully they fix this soon, hard to believe its been broke this long already.  The Remote app update also fails to connect to Apple TVs (but does connect to iTunes) for many people as well.  Poor QA all around...

  • by Tweety_germany,

    Tweety_germany Tweety_germany May 20, 2012 2:28 AM in response to SoundForSound
    Level 1 (0 points)
    May 20, 2012 2:28 AM in response to SoundForSound

    Hello All,

     

    Well since the last Apple updates (Mac-OS, iPad (5.1.1), ATV (5.0.1 [4224])) - and I think the plural is important here - it worked fine for me.. during the last two weeks my family looked dozends of hours of Videos and TV shows without any problem.

     

    So the last updates solved it all for me...

     

    BUT: I keep the "old" tries to fix the problem also, so I still

    - have fix IP adresses for the ATV

    - have switched off IP V6

    - have switched off dolby surround

    don't know if this is nesseccary but just don't want to put any risk in here ;-))

     

    And as everybody can see on the eviroment list (see below), we have a very complex landscape, most wireless. I'm very sure, that this issue was not a network issue or something else outside the Apple products. The above mentioned updates came out all together. I think they found something and had to fix it it in all devices. Probably not a big thing, but it they had  to fix it ... and luckily they did ;-)

     

    Our family enviroment contains the following Apple products:

    - iTunes on a Win7 32 bit Noname PC (all content)

    - second iTunes on a iMac with OS 10.6.8 (all content)

    - third iTunes on a MacBook Pro with OS 10.6.8 (daughter, only selected content)

    - fourth iTunes on a Win7 32 Samsung Notebook (son, only selected content)

    - all iTunes sharing the same Home Sharing ID

    - 2 Apple TV second generation

    - 1 Apple TV first generation

    - 2 iPod touch (bought last year)

    - 2 iPads (second generation)

     

    The ATV, ipods, iPads and the Notebooks are connected wireless

    - 1 Airport extrem

    - 2 Airport Express (in WiFi repeater mode)

    except the old ATV first generation. This device is connected with a pair of Powerline adapters

     

    the IMac, the win7 machine and the printer are connected by a gigabit Ethernet switch - this also connects the Airport Extreme.

     

    OK that all for me... good luck to everybody....