1 2 3 4 5 Previous Next 105 Replies Latest reply: May 10, 2013 10:05 AM by Braino Go to original post
  • 30. Re: My iPad 3 says 3G but data stops working
    Cafesitter Level 1 Level 1 (0 points)

    Same problem here. Live in Slovakia and on T-Mobile network.  Having a difficult apple week as my mac book pro disk crashed completely so my wife is taking mickey a lot - i used to explain why we need these expensive gadgets that "they just work..." Dearest Apple I think we all would feel a lot better about our new toy if you were to ackonwledge the problem and drop us a line that you are working hard to sort it out....;)

  • 31. Re: My iPad 3 says 3G but data stops working
    Torqen Level 1 Level 1 (5 points)

    Just made an interesting discovery while restoring. When restoring as a "new IPad" the "forget this network" option disappeared under the Wifi network options. In addition to this my IPad no longer reconnects to my private wi-fi network when I deactivate/activate wifi. Everytime I return back home I have to choose to connect to my network+ I need to rewrite my password. Brilliant, my New IPad just keeps on disappointing. I am seriously considering going back to IPad 2.

  • 32. Re: My iPad 3 says 3G but data stops working
    Bertieuk Level 1 Level 1 (0 points)

    This is happening to me too.

     

    Uk 32gb 4G

     

    Thought at first it was my cut down giffgaff sim, but this thread disproves that.

     

    My new iPad was a fresh setup, not restored from an ipad1 or 2 backup.

     

    I have also tried restoring the firmware, still the same issues.

     

    Will report to Apple now I have seen this thread.

  • 33. Re: My iPad 3 says 3G but data stops working
    Bertieuk Level 1 Level 1 (0 points)

    Ignore me, wrong thread! Doh!

  • 34. Re: My iPad 3 says 3G but data stops working
    NewForce Level 1 Level 1 (0 points)

    I had did whatever possible to my best computer understand, still the same disappointing results I'm getting. The only I didn't do was, dismantle my "new iPad" for an mod or overhaul.

     

    Didn't go for that as I do not want to void it warranty so that I can still sell it off at good price and buy myself an Android tablet for good. I love my old iPad2 so much that I'd choosed to ignore all it shortcoming and I didn't even care to join this forum. Not the same story for my "New iPad". New? Ha.

  • 35. Re: My iPad 3 says 3G but data stops working
    CalvinBaank Level 1 Level 1 (0 points)

    I would like to explain my problem with 3g in short.

     

    Ipad 2 att version umts freq 850 900 1900 2100

    Ipad 3 att vesrion umts freq 850 900 1900 2100

     

    I'm outside the usa now. The local carrier has 3g hpsa+/umts is using freq 850.

     

    The sim card with proper apn setting in the ipad 2 i have 3g without a problem. When i put the same simcard in the in the ipad 3 i dont get 3g at all i only get edge. Both ipad in general about show carrier 12.0.

     

    Called apple support they couldn't help me at all please see your local carrier.

    I know bought ipad have the same freq for umts i know i have the correct apn setting.

     

    No clue why it wouldn't work with 3g on the new ipad. I hope somebody can help me.

     

    Thanks in advance

  • 36. Re: My iPad 3 says 3G but data stops working
    pgreen27 Level 1 Level 1 (0 points)

    I have a new iPad 64Gb 3G (4G I suppose but not in UK) and upgraded from iPad 2. I used the same sim card from Orange and put in the new iPad - which is sim free. I am having huge problems with 3G in the UK. I have been to Orange and they replaced the sim - no fix and I have been to Apple store where they replaced the iPad for a new one saying that there was possibly a problem with the 3G circuitry (although they didn't test it they just changed it no questions asked) - no fix.

    Addtionally I have phoned Orange who went through various things on the phone - resetting network settings, changing APN, resetting iPad etc. All of these things didn't work for more than a minute, The one thing that has worked most successfully is choosing carrier manually from Orange to T-Mobile. But again this only works for a while and causes problems every time you lose a signal by stopping everything and telling you that the signal is lost (even if you are on Wifi)

    STILL having the same problem says I have Orange 3G with 4 bars but will not connect to internet or if it does it connects at super slow speed - 3 minutes it took to load Google page.

  • 37. Re: My iPad 3 says 3G but data stops working
    TaraChua Level 1 Level 1 (0 points)

    My carrier is Singtel. My new iPad is wifi+4g 64gb version. Using a multi-sim. Same problem as described. After out of wifi zone, connection says 3G but no data connection. Have to reset to fix it.

     

    Apple, please fix it !!!

  • 38. Re: My iPad 3 says 3G but data stops working
    markfalta Level 1 Level 1 (45 points)

    I have a similar problem my iPad 3rd gen with Verizon LTE.  Often, it will show that I have an LTE signal at full strength but it's not connected to the Internet.  So I end up toggling Airplane mode to get it to reacquire the cellular signal and than it works again until the problem happens again. 

  • 39. Re: My iPad 3 says 3G but data stops working
    Nicolai Level 1 Level 1 (10 points)
  • 40. Re: My iPad 3 says 3G but data stops working
    Chris F. Level 1 Level 1 (10 points)

    I have the same issue in Switzerland with my iPad 3 even if using differen SIMs, carriers and regions.

     

    A recent trip to France while roaming on different carriers also provided me with regular cellular drops even when WiFi was turned-off.

     

    So it is for sure an Apple iPad 3 issue be it HW or SW.

     

    Amazing that Apple doesn't give the attention and communication to this issue it requires.

  • 41. Re: My iPad 3 says 3G but data stops working
    richardbridge86 Level 1 Level 1 (0 points)

    Same here,

     

    I live in the UK and am now on a second "New iPad" with an unstable 3G connection. It tells me I am connected to T-Mobile via 3G with plenty of reception but I cannot access any internet sites, internet enabled apps, etc. I keep getting a box telling me that it can't activate cellular connection.

     

    In order to regain a 3G connection I have to either: Power down the iPad, take out the sim card, reset network settings, and even, dare I say it, Restore to factory settings! Now, having to do this several times a day is more than an inconvenience. I have even gone to the trouble of getting a replacement sim card from T-Mobile just to factor out the possibility of it being a problem. Which I managed to swap yesterday. 3G was ok up until 30 minutes ago and; HEY PRESTO! the problem is back again!

     

    The iPad works absolutely fine over wifi with lightning fast connection. But the 3G is, well non-existant.

     

    What's going on?

  • 42. Re: My iPad 3 says 3G but data stops working
    richardbridge86 Level 1 Level 1 (0 points)

    Same here,

     

    I live in the UK and am now on a second "New iPad" with an unstable 3G connection. It tells me I am connected to T-Mobile via 3G with plenty of reception but I cannot access any internet sites, internet enabled apps, etc. I keep getting a box telling me that it can't activate cellular connection.

     

    In order to regain a 3G connection I have to either: Power down the iPad, take out the sim card, reset network settings, and even, dare I say it, Restore to factory settings! Now, having to do this several times a day is more than an inconvenience. I have even gone to the trouble of getting a replacement sim card from T-Mobile just to factor out the possibility of it being a problem. Which I managed to swap yesterday. 3G was ok up until 30 minutes ago and; HEY PRESTO! the problem is back again!

     

    The iPad works absolutely fine over wifi with lightning fast connection. But the 3G is, well non-existant.

     

    What's going on?

  • 43. Re: My iPad 3 says 3G but data stops working
    J9MR Level 1 Level 1 (0 points)

    All.

    I am having the same problems. The only way to get round this is as you all sayis to power off and on or turn airplane mode on and off

     

    Tmobile have reported this as a problem with apple support and so have I. They say they will get back to me shortly. Once I here will report back.

  • 44. Re: My iPad 3 says 3G but data stops working
    rodzs Level 1 Level 1 (0 points)

    So, as I stated before I am also one of the "lucky" ones in the US that has this problem; but something interesting happened when I open iTunes and connected the iPad to it. By the way, I am using Verizon. A message just pop up stating that an update to the carrier settings for your iPad is available and if I want to download it now! Has anyone in the US using AT&T or Verizon got this message? I downloaded it and I guess on Monday I will find out if this helps or not. I will be out of the "home" area and using the extended 3G where I'm going. I will let you guys know if this really solve the problem.

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